WorkOtter Software


 

WorkOtter is a cloud-based resource, program and project management solution that helps businesses centralize projects, balance supply and demand of resources and track project time and status.

WorkOtter allows users to manage a portfolio of projects simultaneously. These can be viewed through the WorkOtter dashboard. The dashboard also allows users to generate a series of interactive, pre-built, process or status reports on projects and view forecast and utilization reports on resources.

Customers can submit requests or issues through WorkOtter. Department managers can use WorkOtter to review customer requests, prioritize projects, track time and monitor resources.  Users can assess project progress and performance and evaluate project managers within the WorkOtter platform.

WorkOtter offers personalized 24/7 support and dedicated account managers to aid with implementation. It can be purchased on a per user per month basis.

 

WorkOtter - Active projects dashboard
 
  • WorkOtter - Active projects dashboard
    Active projects dashboard
  • WorkOtter - Portfolio management
    Portfolio management
  • WorkOtter - Reporting dashboard
    Reporting dashboard
  • WorkOtter - Service requests
    Service requests
  • WorkOtter - Time entry
    Time entry
  • WorkOtter - Home screen
    Home screen
Supported Operating System(s):
Web browser (OS agnostic)

83 Reviews of WorkOtter

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Seth from Rise & Shine Biscuit Kitchen and Cafe

November 2017

November 2017

I otter know!

Ease-of-use

Functionality

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Pros

I like the marketing materials the most. That little otter is super cute. This looks like a really useful software package.

Review Source: Capterra
 

Laura from Gate Bank
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

I am a Project Manager with a focus on IT implementations in banking.

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Pros

I am very visual, and WorkOtter provides several different visual aids to keep our projects on target. The dashboards have been huge for our team - each is tailored to the user's role and each team member can build their own dashboard and reports. We can all customize our displays so they're configured how we prefer. I especially love the ability to see and arrange all of our ongoing projects into a portfolio. It helps me manage everything we have going on!

Review Source: Capterra
 

Margaret from Banking

July 2017

July 2017

Easy to use and very helpful product

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Pros

Communication among users is possible through dynamic dashboards, and it offers advanced features such as risks and issues management.

Cons

A different option for saving files and such would be helpful as not everyone always has access to a working internet connection.

Review Source: Capterra
 

Leticia from VWFS Mexico
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

This is everything I had to do manually before, it helps a lot to have automated help.

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Automated features that otherwise I had to do manually or with very complex Excel files.

Pros

Resource management and capacity planning features
Start simple but has advanced PM features (Issues, Risks, Changes, Status Reporting)
Management can subscribe to reports and get all their updates via regular emails with attached dashboards
Ability to build your own dashboards and reports and share them with others
Manage Gantt charts with interactive features
Link and attach documents with no data usage caps and with unlimited storage
Dashboards tailored to the user's role
Integration with JIRA, Excel and Microsoft Project (2-way)
Reports can be automatically emailed to users

Cons

Cloud is only option (no local onsite version available), the company that I work for is regulating Cloud apps.

Review Source: Capterra
 

Debora from Akzo Nobel
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Reports status easen

Ease-of-use

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Pros

Information can be easily transfered to email
Automatized system for users and their teams
Record of unlimited data on cloud
Communication among users through dynamic dashboards
Advanced features such as risks and issues management
Link documents with no capacity limitation

Cons

I speak English, but I would like to have the option to change the system to my mother language, which is Spanish.

Review Source: Capterra
 

Felipe from Amcor
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Great and easy email integration

Ease-of-use

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Pros

People can subscribe to dashboards and be updated by email as changes are made
Projects can be sorted on a portfolio format
Viewing and participating on different people's (as allowed) projects and dashboards
Easy to get used to it
Useful integration with different softwares
Possible to manage status reports, issues and risks.

Cons

Another option for saving would be good for me, other than cloud, since sometimes I don't work with a reliable internet connection.

Review Source: Capterra
 

Clayton from Amcor
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Great transition support

Ease-of-use

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Customer Support

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Pros

I decided to give WorkOtter a go on a change management project I was working on and it was honestly a great experience. I found it to be a very effective system to operate on, in what concerns usage. The support team was also of big help, since they were always available to answer questions and doubts in this transition. The automation and intuitive aspect of the software allowed our most untrained coworkers to take full advantage of its features while our senior coworkers utilized the opportunity to expand their ideas.

Review Source: Capterra
 

Kareena from Home Services NY ltd

June 2017

June 2017

Everybody needs to have this system - WorkOtter is a complete system!

Ease-of-use

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Pros

I've been looking to change my PM software for a while now when I came across WorkOtter. This system allows you to link and attach documents without having any data cap or usage limits which is great because my team has lots of big files. The integration between JIRA and MS Projects is great because I still have a few projects with those platforms. The system offers interactive Gantt charts and reporting features. The customer support was really really great in helping us with all our questions.

Cons

Currently English is the only language supported. But the system is great so far, looking forward to more improvements

Review Source: Capterra
 

Vinicius from Jequiti
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Convenient team handling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Working with many people is a challenge, considering the complications on communication and sharing of ideas and Work Otter has helped a lot on this aspect. Our team found it easy to contribute and brainstorm by attaching documents and using dashboards, which have no capacity limitation. Collaboration of teams is automatized and they can keep up with each other's progress via portfolios time and status, saving searching time.

Cons

Our team members are from different places around the globe. Although all of them speak English, another language option would be a plus.

Review Source: Capterra
 

Aline from APA Tintas
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Dynamic and fun

Ease-of-use

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Pros

Work Otter is a very fun and dynamic system to operate on. I quite enjoy the oportunity of configuring the display, which makes it appealing for me to use it often. The practicability of using worksheets and dashboards are a pro for me since I like organizing things on sight and having them easy to find and to operate on. Receiving the reports on my email is also very useful, since it also serves as a reminder to work on a specific project. Until now I have appreciated it very, it has had me working more effectively than many other systems I have tried before.

Review Source: Capterra
 

Isabela from Ki Sabor
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Uncomplicated yet complete

Ease-of-use

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Pros

Many features to help with organization
Visibility friendly for team operation and sharing
Straightforward manipulation on gettiing started, which helps new users
Display customization option
Possibility of integration with excel and JIRA

Review Source: Capterra
 

Mieesha from Xerox

June 2017

June 2017

WorkOtter is a really good PM system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

With this system you're able to manage Gantt charts and it offers some interactive features. You have the ability to configure your displays and dashboards can be set up according to the user's role. The reports can automatically be emailed to users and teams can collaborate on projects. Overall this is a good system to have.

Cons

I wish there were more languages offered. Currently English is the only supported language. But it does work good enough to get tasks done.

Review Source: Capterra
 

Annessa from Art By Eugenia
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Very easy to use especially for beginners

Ease-of-use

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Pros

WorkOtter has been so much easier to use compared to other systems that I have tried in the past. This system is great for persons who are just starting out in project management as it starts simple but offers some really advanced features. It offers integration wit JIRA, Excel and MS Projects and also gives the opportunity to link and attachment documents with unlimited storage and no data caps.

Review Source: Capterra
 

Diego from Amcor
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Flexible, Visual, and Light

Ease-of-use

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Pros

It is possible to centralize tasks, which enables a clear communication among peers. Using scheduling
tools for generating reports grants us a broader view of deadlines and terms, which is crucial for meeting our agendas and viewing our gaps. Engaging on creating dashboards was something we encouraged on the company after we started using WorkOtter, we found that because of the clear and responsive interface it was dynamic for everyone to provide an input on different subjects once their were visible and accessible.

Cons

I have nothing to add as a con for now. We would actually really like to skin the app, in search of more.

Review Source: Capterra
 

Nathaly from BRF
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Straightforward, affordable and consistant plataform

Ease-of-use

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Pros

I work with a team of senior and junior analysts so the intuitive interface that WorkOtter provides facilitates the work of knowledge multiplication and sharing of ideas. Being reasonably priced I was able to expand it to our other facilities and the team could use it to share their projects to each other more efficiently, due to the superb cross-project visibility, best practices were used among them. I can definitely point out the timesheets, reports and customizable dashboards as a positive feature, the visibility of information are to our team are as important as the content itself, so it took that on our advantage.

Cons

We have facilities around the world, I would like to suggest the app for our other sites, but English is the only language available.

Review Source: Capterra
 

Sandro from Amcor
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Easy to use! It is the perfect work-management solution for a large company.

Ease-of-use

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Pros

- Centralize the tasks and scheduling
- able to generate reports and creating dashboards
- Clear and responsive interface
- superb cross-project visibility
- simple and quick to get started
- unlimited storage space for documents uploaded
- Smoth Integration with Excel

Review Source: Capterra
 

Larissa from BRF
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2017

June 2017

Excellent online platform. Attractive to small teams...

Ease-of-use

Functionality

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Pros

¿ Fresh and smart design
¿ Easy to create a project and generate tasks
¿ Assigning roles and changing users' permission level is simple
¿ Great support team
¿ Improves and facilitate team collaboration
¿ Simple to customize the displays
¿ Able to create portfolios

Cons

No cons... This is an excellent online platform... I just wish it was translated into other languages

Review Source: Capterra
 

Margarita from Ink Art Factory
Number of employees: 1 employee Employees number: 1 employee

May 2017

May 2017

Very powerful but an easy-to-use software for Project Managers

Ease-of-use

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Project Planning
Resource management
Easy to see the progress
Easy to move deadlines
Portfolio creation

Pros

Resource management and capacity planning features;
Start simple but has advanced PM features (Issues, Risks, Changes, Status Reporting);
Ability to see and arrange projects into a portfolio;
Ability to configure/customize the displays;
Integration with JIRA, Excel and Microsoft Project (2-way);

Cons

Easy to use but we would love to be able to skin the app - sometimes it's very nice to be able to manipulate the colors and overall look and feel therefore customizing skin would be the great feature

Review Source: Capterra
 

Gisele from IBM
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

This is a great project management system, incredible tech support too!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

Since I work with 4 different product categories in my company, the aspect I like the most about Work Otter is the ability of building project portfolios according to the category or work force I am working on for example. Before purchasing this software I had the chance to have a free live trial, the team was very supportive and patient showing all available features. WorkOtter was an affordable ppm considering the other options I had in hand.

Cons

WorkOtter in available only in English and I have employees in other countries, they understand English but not really well. It would be good to have it available in other languages.

Review Source: Capterra
 

Aline from BRF
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Helps team collaborate, it is a solid and flexible system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Pros

Work Otter has a clean and straightforward interface, with interactive visuals you can customize inside the reports. It also presents an excellent array of features for project managers and support for integrating other tools like Excel, Microsoft Project etc.
It was nor complex at all to get started with and the whole system has a clean and up-to-date appearance, very intuitive which made it easy for me to figure out the basics of how to use it within a few minutes. Best PM system I ever used.

Cons

I would like to have local storage options, the only storage option currently available is Cloud and I am not really sure if this will work forever.

Review Source: Capterra