WorkOtter is a cloud-based resource, program and project management solution that helps businesses centralize projects, balance supply and demand of resources and track project time and status.

WorkOtter allows users to manage a portfolio of projects simultaneously. Users can view all the ongoing projects through a single dashboard. The dashboard also allows users to generate a series of interactive, pre-built, process or status reports on projects and view forecast and utilization reports on resources.

WorkOtter allows customers to submit requests or issues. It allows department managers to review customer requests, prioritize projects, track time and monitor resources. Users can assess project progress and performance and evaluate project managers within the platform. The solution helps users auto-generate timesheets, backs up invoices from vendors and validate estimates.

WorkOtter offers support and dedicated account managers to aid in implementation. It can be purchased on a per user per month basis.



113 Reviews of WorkOtter

Overall rating

5.0 / 5 stars

Showing 1 - 20 of 113 reviews

December 2018

Clare from Recon

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

A very useful full scope project management

Using WorkOtter has been great. I most of my project data has been seamlessly integrated into one easily navigated location. Timesheets, schedule updates, even team communication can all be done using WorkOtter.

Pros

This is a great tool for seamlessly integrating all team members into the project management process. Displays and reports are easily customizable for use in any industry. It's wonderful that it can be integrated with most programs I use for managing like Microsoft Project and Excel.

Cons

For the most part I have no complaints. It has been a critical resource. There are a few features that are not available on mobile. However, I work in construction and some of my team works in the field with limited access to a computer. The fact that there is a mobile option has been very useful.

November 2018

Victor from Consulting

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

One Stop App For My Projects

so glad we picked WorkOtter

Pros

I like the user interface - i have the ability to see and arrange projects into a portfolio and then try out different resource plans plus Simple timesheet that allows users to ask for more time and adjust their schedule for approval

Cons

Nothing really so far except that currently English is the only language supported and i have some of my staffs in other non-English speaking countries.

November 2018

Kat from Inceptigon

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Definitely "A" for efficiency

I like to use this software.

Pros

I like the very simple interface but have a lot of very relevant Project management features. You can try out resource planning on the fly and see a result of the planning real time. Management will be able to compare foretasted & actual hours. There is also a view where you can see the available resource and the resource that is full utilized.There is a dashboard that give you a full BI report of for better tracking time spent, status of the project and allocation of project. Its not only very management friendly, but its very collaborative for team members to manage their own project. The best part is for starting the initial instance, I'm very satisfied with the initial excel spreadsheet to get started. You can customize columns, display and easy to configure the system. Aside from the features of the system, i am very happy with the support team they are very responsive with the issue i raised.

Cons

I would say the limited Language option & the features for mobile option is quite limited. I would like it to be more regional friendly and mobile friendly.

November 2018

Patrick from Floyd's Glass Company

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Scaleable Project Process Management

Pros

WorkOtter gives more attention to the overall process of projects and portfolios than other task-based systems. The ability to use their "What-if" sandbox in order to project a myriad of variables gives managers the ability to think ahead and plan for contingencies. The software's ability to communicate with other stand-alone products such as Microsoft Project and JIRA makes this a great tool for companies with departments that are not already directly connected to WorkOtter. The visibility between forecasted and actual time spent on projects is invaluable.

Cons

As with all large-scope platforms, there is a learning curve to WorkOtter, but the good thing is that they've been at this for a long time and know how to get you the help you need. The software is currently only able to be used in "the cloud."

November 2018

Nick from AAC Live

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

More than project management

Having used many different project management tools, WorkOtter seems to take the best of each and combine it into one system. As someone who leads a team, it's been fairly easy for me to onboard project managers and other stakeholders who need access to our projects and workflows.

Pros

I really like the ability to customize displays as different members of our management team prefer to view the dashboard in other configurations. It makes working with a team pretty simple and allows us to constantly adapt as we build out our projects through the software. There are a lot of ways to automate aspects of team collaboration which has been helpful for us not having to delegate those tasks to someone else. It's been easy to get our team to buy into the system with the email updates sent out to our management team. Naturally with any new software certain members of the team aren't as quick to learn the whole system but the emails allow those who aren't as comfortable on the platform get a snapshot of various projects and extract the necessary data. The software also integrates with a number of other web apps and software using their API's so we've been able to continue to use our favorite tools and we are now using them more efficiently since it's tied into our project management system.

Cons

No glaring issues with the software, everything has been working well. There are some features we use regularly that are only available in the desktop version but it hasn't really prevented us from doing what we need to do.

November 2018

Koyum from Ikeja Electric Plc

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Looking to improve your Project Management? WorkOtter is the answer.

Overall experience has been great. We have grown as company since adopting WorkOtter. It helps us saves time in delivering/managing our projects.

Pros

WorkOtter starts simple but has advanced PM features such as Issues, Risks, Changes, and Status Reporting. Also, all our questions was answered by amazing support team which really helped us to get started. It has great views on both android and iOS with dashboards tailored to the user's role.

Cons

Currently, the only language the software support is English Language. It would be more than great if more languages are supported.

Response from WorkOtter of WorkOtter

Replied November 2018

Thank you and your team so much for trusting us with your resource and portfolio management needs Kaoyum. We were happy to suggest process improvements at the same time and are glad you appreciate the work.

September 2018

Petya from webimpression

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

One of the best project management tool, I have used!

This software saves me time , because I don't need to add one project to different places.

Pros

The software offers many features to the user. This is great, because I don't need to look for other software in order to cover all of my needs.

Cons

I have searched, bun I find no cons until now. I will update my review, if I find any.

Response from WorkOtter of WorkOtter

Replied November 2018

Thank you for your kind review Petya. It is for teams like yours we have worked tirelessly for 20 years on making WorkOtter a little better every day. I hope you are able to take advantage of the resource management features soon as you guys appear to be growing FAST! :)

June 2018

Dindo from Magnifico Jeans Inc

Company Size: 201-500 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

WorkOtter - a work delays eliminator

A useful Project Management Software

Pros

I like the most with this product is that you will be able to detect the specific area of the project having delays or problems.

Cons

So for, the only thing that i like the list with the product is that when the internet connection is slow, it affects the performance of Workotter

April 2018

Becky from Solis

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

April 2018

Lots of great features

Pros

I like that WorkOtter allows you to know when someone who is running late on another project is going to be late on your project.

Cons

Nothing significant. Maybe could be faster at times but I'm not sure if that is our own internet connection.

Response from WorkOtter of WorkOtter

Replied November 2018

Hi Becky! Thank you again for selecting and adopting WorkOtter. We agree with you on the performance and are working tirelessly to improve it. Since this review alone we have improved performance and purchased new servers which means - on average - pages loading over 60% faster! Thank you for your honest feedback and keep it coming! We strive to make WorkOtter work for you (pun intended!) :)

February 2018

Ilya from White Label Crowdfunding

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Just amazing set of tools and functionality! There is everything I need in one place.

We became better organized on the portfolio and projects levels. We have better control on smaller things, which always slip away. The most important outcome is that we can see the better picture now and make better decisions.

Pros

I'd like specifically highlight Dashboards, Reports and the whole entire set of available analytical tools. It's very easy to set them up and adjust on the fly. So, you can make better decisions in very short times. Also, all the dashboards are tailored to the user's role. Moreover, you can build your own dashboards, which is very helpful.

It's very easy and convenient to start using the solution, but at the same time it has advanced PM features (issues, risks, changes, status reporting).

You can easily keep track of status on the projects and assigned team members with work, So, you will be always on time.

System has various very useful 2-way integrations with other ones like JIRA, Excel and Microsoft Project. So, you will never feel the pain of system migration.

Cons

This solution is so powerful, I couldn't find any significant drawbacks. English is the only language supported and there is single currency available, but I do believe that this is just a matter of time and would be solved very soon.

Response from WorkOtter of WorkOtter

Replied November 2018

Ilya and her team were rock stars and made implementing the project and portfolio features so easy on us. We also appreciate your willingness to share your dashboards with our other users via the dashboard library. We have had many positive comments on the resource and executive dashboard you built and your willingness to "pay it forward" is a testament to your passion for PPM practices!

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

February 2018

Comprehensive project management tool for all project phases

Pros

The ability to plan a project to a very detailed or very simple level with all options in between. Very adaptable to the level of planning a particular product needs.

Cons

Single-currency. For international projects it would be very impactful to be able to see fiscal amounts in currencies used, rather than having to manually calculate outside the systems.

Response from WorkOtter of WorkOtter

Replied November 2018

Thank you for your response. We appreciate your overall score but some of your sub scores encourages us to do better. Notably - your support experience didn't live up to your expectations. We take great pride in our support (college educated, min 5 years PPM experience, US only, many rounds of testing/interviewing). At WorkOtter our support team is some of our best paying and most appreciated roles (unlike competitors who it is offshore or underappreciated) Kindly contact your Success Manager to elaborate on your experience and we would be happy to address your concerns. We are all here to help you.

February 2018

Nicole M. from Karnes Sweeper Company

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

For using Project Management Software for the first time, I'm pretty darn impressed with the turnout

A project being completed smoother than ever before, since everyone is kept up to date on reports and completion of goals.

Pros

I've never used a Management Software with my team, so I was very impressed with how easy it was to get things started and customized to fit our needs. It was extremely nice to be able to quickly interact with the team by knowing all of the updates made to our projects and the deadlines that were completed and by who.

All reports of status were emailed to the rest of the team - so even if they were off work, or out of the office they still know what is going on.

Our project was very big, so the unlimited storage space was an instant plus for us too!

Cons

Honestly, the team loves it. However, it will be nice once there are more languages available. We have a team member who's native language is Spanish so we had to help him along the way with learning the software.

February 2018

Admir from Sting Learning

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

WorkOtter is a great Project Management Tool, which will surely help our team collaboration.

Easy to get started with. Our team can collaborate better on the project now, and know the status of every project activity.

Pros

Team members easily keep up with work and track time and status. We have the option to build our own dashboards and reports and share them with others. It also has a resource management and capacity planning features. There are a lot of cool user management options.

Cons

Currently English is the only language supported. Wish there are multiple languages available. Mobile works great but some of the features are desktop only. I would like if I could use all functions on my Iphone or Ipad.

February 2018

Nadezda from Virtual Assistance/energy

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

It's a software I would gladly recommend to all of my clients!

It definitely helped me arrange all my projects in a portfolio, just the way I needed! I can easily communicate with my clients and give them a detailed rapport for each service that I provide. And finally, there is the amazing benefit of unlimited storage to keep all of my current and archived documentation in their cloud. Which is a life saver!

Pros

First of all, it has a super fast and super helpful support team that can guide you through every step and part of the system. So don't worry at all about possible unanswered questions. Also, the best thing is that you can start simple and then gradually learn and implement their advanced, out-of-the-box PM features.

Cons

Nothing crucial that I can think of. Perhaps I would recommend for them to start thinking about support in another language than English. At least French, German and Spanish. I have 2 German clients with larger companies that I'm sure will be delighted to have this system in their mother language. That's it. :)

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Project management was never easier before! WO is a comprehensive and contemporary PMP solution.

A professional project management tool that can be utilized to ensure a higher ROI.

Pros

The app comes with awesome features like exhaustive project planning tools, portfolio management modules, human resource allocation and collaboration with team members, useful professional reports and charting options and several utilities that make life easier for managers like me.

I am fascinated to see how easily I can create a LCM (Life Cycle Model) flowchart and assign tasks to my team members in no time. Moreover I can track performance of my team members vividly and can take adequate actions as and when required.

The data is laid out neatly and can be accessed with a few clicks. The datasheets can also easily be downloaded and mailed. In addition any datasheet in Excel or CSV format can directly be uploaded and integrated to the online database without any hassle.

But above all I appreciate the clean and easy-to-use interface that makes my job faster and more efficient. The simplified approach ultimately saves me recurring cost, execution time and corporate resources. Just imagine that one can even customize and relocate the columns in the datasheets!

I cannot ignore the fact that WorkOtter is affordable and I do not have to spend money like water for the product. In reality a business can reduce managerial cost by a significant limit by using the wonderful cost-effective software!

The last but not the least, as the tool utilizes the most contemporary SaaS architecture, I am happy to believe that the app is fully secure and my data is protected.

Cons

WorkOtter does what it should do serving the objective of a sophisticated project management application and it is difficult to find a loophole in it.

However it gives a scope of improvement when the web version and the mobile version are compared closely as a few features are desktop-only and are not available on the mobile version of the app. Nevertheless the mobile app is equally fast and useful.

Though I have already praised the UI greatly, it could be better if it could offer users a few color schemes or skin templates to choose from to customize the interface.

February 2018

ruba from mahed aleamar

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

very easy to use and understand, with a simple interface

Pros

Start simple but has advanced PM features (Issues, Risks, Changes, Status Reporting) and Manage Gantt charts with interactive features with Ability to build your own dashboards and reports and share them with others ,Link and attach documents with no data usage caps and with unlimited storage ,in other programs I should use 3 softwares to have this data

Cons

Nothing really so far. Has been great I have this notes:
1.Currently English is only language supported
2.Cloud is only option
3.Single currency

February 2018

Angel from BerryAtlantic

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

I was able to start using this application quickly and was able to easily adapt it to my needs.

We needed a comprehensive, easy to use and adaptable project management application that various members of the organization could use and get up to speed on quickly. WorkOtter fit the bill quite well and has helped us manage a number of important projects.

Pros

This SW automates a lot of tasks and made me more productive in my day to day PM duties. It takes into account all aspects of project management (including status reports, risk assessment management, changes...), and it´s all within easy reach.

It's easy to customize menus, columns, and other parts of the environment, and customize to different needs, whether you're a PM, business manager, or a user with assigned tasks.

Their support team is really helpful and responsive and resolved the few issues that I had with the application.

Cons

I haven't had any issues so far, though it would be nice if it also supported Spanish (English is the only supported language).

February 2018

Samantha from New Clicks

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Amazing project management tool. Very interactive and easy to use.

Running a project has never been easier. Reporting is a breeze, and having the information ready for each Steering Committee meeting is an absolute pleasure.

Pros

Can get information at a touch of a button. Reporting and resource management has never been easier. Streamline of project status from an overall programme level is just so easy . Really enjoy having all the project management attributes in one application.

Cons

Executives are spoilt by all the bells and whistles. There is no where to hide the bodies and try to mitigate before anyone knows. Cloud being the only option is problematic, as some Executives like to have the information closer to home.

February 2018

Rahul from TechBelief

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

I have been enjoying WorkOtter to a great extent. Its just amazing and very easy to use.

All the work can be organized in a great way. Easy to keep track of work so that you don't miss out anything. Highly Recommended !

Pros

The best part is arrangement of projects into portfolios. Another exciting feature is the ability to build up custom dashboards and ease of sharing reports with each other. Unlimited storage for attachments. Another useful feature is the Gantt charts which has very interactive features. And hey it can interact with JIRA which is great

Cons

Limited to only English language but if it can be made available in other languages so that it can widespread. Skin option for the app can be added

February 2018

Kevin from InQuest Technologies

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Something nice

This is use a very helpful software and most important thing is it will save our time.

Pros

Resource management and capacity planning features. Amazing support team that answered all my questions and really helped us get started. Start simple but has advanced PM features (Issues, Risks, Changes, Status Reporting). Ability to see and arrange projects into a portfolio

Cons

Mobile works great but some of the features are desktop only and easy to use but we would love to be able to skin the app.