WorkOtter software


WorkOtter is a cloud-based resource, program and project management solution that helps businesses centralize projects, balance supply and demand of resources and track project time and status.

WorkOtter allows users to manage a portfolio of projects simultaneously. Users can view all the ongoing projects through a single dashboard. The dashboard also allows users to generate a series of interactive, pre-built, process or status reports on projects and view forecast and utilization reports on resources.

WorkOtter allows customers to submit requests or issues. It allows department managers to review customer requests, prioritize projects, track time and monitor resources. Users can assess project progress and performance and evaluate project managers within the platform. The solution helps users auto-generate timesheets, backs up invoices from vendors and validate estimates.

WorkOtter offers support and dedicated account managers to aid in implementation. It can be purchased on a per user per month basis.

Supported Operating System(s):
Web browser (OS agnostic)

107 Reviews of WorkOtter

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  • Dindo from Magnifico Jeans Inc

    Specialty: Retail

    Number of employees: 201-500 employees

    June 2018

    WorkOtter - a work delays eliminator

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A useful Project Management Software

    Pros

    I like the most with this product is that you will be able to detect the specific area of the project having delays or problems.

    Cons

    So for, the only thing that i like the list with the product is that when the internet connection is slow, it affects the performance of Workotter

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Becky from Solis

    April 2018

    Lots of great features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that WorkOtter allows you to know when someone who is running late on another project is going to be late on your project.

    Cons

    Nothing significant. Maybe could be faster at times but I'm not sure if that is our own internet connection.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ilya from White Label Crowdfunding

    Number of employees: 11-50 employees

    February 2018

    Just amazing set of tools and functionality! There is everything I need in one place.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We became better organized on the portfolio and projects levels. We have better control on smaller things, which always slip away. The most important outcome is that we can see the better picture now and make better decisions.

    Pros

    I'd like specifically highlight Dashboards, Reports and the whole entire set of available analytical tools. It's very easy to set them up and adjust on the fly. So, you can make better decisions in very short times. Also, all the dashboards are tailored to the user's role. Moreover, you can build your own dashboards, which is very helpful.

    It's very easy and convenient to start using the solution, but at the same time it has advanced PM features (issues, risks, changes, status reporting).

    You can easily keep track of status on the projects and assigned team members with work, So, you will be always on time.

    System has various very useful 2-way integrations with other ones like JIRA, Excel and Microsoft Project. So, you will never feel the pain of system migration.

    Cons

    This solution is so powerful, I couldn't find any significant drawbacks. English is the only language supported and there is single currency available, but I do believe that this is just a matter of time and would be solved very soon.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    Comprehensive project management tool for all project phases

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to plan a project to a very detailed or very simple level with all options in between. Very adaptable to the level of planning a particular product needs.

    Cons

    Single-currency. For international projects it would be very impactful to be able to see fiscal amounts in currencies used, rather than having to manually calculate outside the systems.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nicole M. from Karnes Sweeper Company

    February 2018

    For using Project Management Software for the first time, I'm pretty darn impressed with the turnout

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A project being completed smoother than ever before, since everyone is kept up to date on reports and completion of goals.

    Pros

    I've never used a Management Software with my team, so I was very impressed with how easy it was to get things started and customized to fit our needs. It was extremely nice to be able to quickly interact with the team by knowing all of the updates made to our projects and the deadlines that were completed and by who.

    All reports of status were emailed to the rest of the team - so even if they were off work, or out of the office they still know what is going on.

    Our project was very big, so the unlimited storage space was an instant plus for us too!

    Cons

    Honestly, the team loves it. However, it will be nice once there are more languages available. We have a team member who's native language is Spanish so we had to help him along the way with learning the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Admir from Sting Learning

    Number of employees: 11-50 employees

    February 2018

    WorkOtter is a great Project Management Tool, which will surely help our team collaboration.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to get started with. Our team can collaborate better on the project now, and know the status of every project activity.

    Pros

    Team members easily keep up with work and track time and status. We have the option to build our own dashboards and reports and share them with others. It also has a resource management and capacity planning features. There are a lot of cool user management options.

    Cons

    Currently English is the only language supported. Wish there are multiple languages available. Mobile works great but some of the features are desktop only. I would like if I could use all functions on my Iphone or Ipad.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nadezda from Virtual Assistance/energy

    Number of employees: 1 employee

    February 2018

    It's a software I would gladly recommend to all of my clients!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It definitely helped me arrange all my projects in a portfolio, just the way I needed! I can easily communicate with my clients and give them a detailed rapport for each service that I provide. And finally, there is the amazing benefit of unlimited storage to keep all of my current and archived documentation in their cloud. Which is a life saver!

    Pros

    First of all, it has a super fast and super helpful support team that can guide you through every step and part of the system. So don't worry at all about possible unanswered questions. Also, the best thing is that you can start simple and then gradually learn and implement their advanced, out-of-the-box PM features.

    Cons

    Nothing crucial that I can think of. Perhaps I would recommend for them to start thinking about support in another language than English. At least French, German and Spanish. I have 2 German clients with larger companies that I'm sure will be delighted to have this system in their mother language. That's it. :)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    Project management was never easier before! WO is a comprehensive and contemporary PMP solution.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A professional project management tool that can be utilized to ensure a higher ROI.

    Pros

    The app comes with awesome features like exhaustive project planning tools, portfolio management modules, human resource allocation and collaboration with team members, useful professional reports and charting options and several utilities that make life easier for managers like me.

    I am fascinated to see how easily I can create a LCM (Life Cycle Model) flowchart and assign tasks to my team members in no time. Moreover I can track performance of my team members vividly and can take adequate actions as and when required.

    The data is laid out neatly and can be accessed with a few clicks. The datasheets can also easily be downloaded and mailed. In addition any datasheet in Excel or CSV format can directly be uploaded and integrated to the online database without any hassle.

    But above all I appreciate the clean and easy-to-use interface that makes my job faster and more efficient. The simplified approach ultimately saves me recurring cost, execution time and corporate resources. Just imagine that one can even customize and relocate the columns in the datasheets!

    I cannot ignore the fact that WorkOtter is affordable and I do not have to spend money like water for the product. In reality a business can reduce managerial cost by a significant limit by using the wonderful cost-effective software!

    The last but not the least, as the tool utilizes the most contemporary SaaS architecture, I am happy to believe that the app is fully secure and my data is protected.

    Cons

    WorkOtter does what it should do serving the objective of a sophisticated project management application and it is difficult to find a loophole in it.

    However it gives a scope of improvement when the web version and the mobile version are compared closely as a few features are desktop-only and are not available on the mobile version of the app. Nevertheless the mobile app is equally fast and useful.

    Though I have already praised the UI greatly, it could be better if it could offer users a few color schemes or skin templates to choose from to customize the interface.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • ruba from mahed aleamar

    February 2018

    very easy to use and understand, with a simple interface

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Start simple but has advanced PM features (Issues, Risks, Changes, Status Reporting) and Manage Gantt charts with interactive features with Ability to build your own dashboards and reports and share them with others ,Link and attach documents with no data usage caps and with unlimited storage ,in other programs I should use 3 softwares to have this data

    Cons

    Nothing really so far. Has been great I have this notes:
    1.Currently English is only language supported
    2.Cloud is only option
    3.Single currency

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Victoria from JV Team

    Number of employees: 2-10 employees

    February 2018

    Super adaptable, highly visual, and exceptionally smart

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Improved communication, simplified project planning, and resource allocation.

    Pros

    I've used a few project management systems over the years but they had some major drawbacks and weren't very dynamic or easy to use. Right off the bat, being a visually-oriented person, I appreciated the intuitive, user-friendly layout of the WorkOtter interface and the ease with which I was able to begin using it. I reached out to the support team to help me get set up and I was up and running in no time - they were a breeze to work with. I'm big on customization so I appreciated being able to tailor the dashboards and displays to my specific needs. My team is small and this system has a ton of features for a small business to benefit greatly but it also has advanced PM features, which I'm looking forward to integrating as my business grows.

    Another thing I love are the resource management and capacity planning features - it helps prevent over-allocation of hours and allows the team to easily keep up with their work and track time / statuses. The easy overviews and visual project timelines definitely helped streamline collaboration and communication.

    I use the reporting functions everyday - reports can be scheduled and automatically emailed to my team and include interactive visuals with really smart analytics. Highly recommend this system - wish I'd found it years ago as it would have made past project workflow much easier.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Angel from BerryAtlantic

    Number of employees: 2-10 employees

    February 2018

    I was able to start using this application quickly and was able to easily adapt it to my needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We needed a comprehensive, easy to use and adaptable project management application that various members of the organization could use and get up to speed on quickly. WorkOtter fit the bill quite well and has helped us manage a number of important projects.

    Pros

    This SW automates a lot of tasks and made me more productive in my day to day PM duties. It takes into account all aspects of project management (including status reports, risk assessment management, changes...), and it´s all within easy reach.

    It's easy to customize menus, columns, and other parts of the environment, and customize to different needs, whether you're a PM, business manager, or a user with assigned tasks.

    Their support team is really helpful and responsive and resolved the few issues that I had with the application.

    Cons

    I haven't had any issues so far, though it would be nice if it also supported Spanish (English is the only supported language).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Samantha from New Clicks

    Number of employees: 10,000+ employees

    February 2018

    Amazing project management tool. Very interactive and easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Running a project has never been easier. Reporting is a breeze, and having the information ready for each Steering Committee meeting is an absolute pleasure.

    Pros

    Can get information at a touch of a button. Reporting and resource management has never been easier. Streamline of project status from an overall programme level is just so easy . Really enjoy having all the project management attributes in one application.

    Cons

    Executives are spoilt by all the bells and whistles. There is no where to hide the bodies and try to mitigate before anyone knows. Cloud being the only option is problematic, as some Executives like to have the information closer to home.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Rahul from TechBelief

    Number of employees: 11-50 employees

    February 2018

    I have been enjoying WorkOtter to a great extent. Its just amazing and very easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    All the work can be organized in a great way. Easy to keep track of work so that you don't miss out anything. Highly Recommended !

    Pros

    The best part is arrangement of projects into portfolios. Another exciting feature is the ability to build up custom dashboards and ease of sharing reports with each other. Unlimited storage for attachments. Another useful feature is the Gantt charts which has very interactive features. And hey it can interact with JIRA which is great

    Cons

    Limited to only English language but if it can be made available in other languages so that it can widespread. Skin option for the app can be added

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kevin from InQuest Technologies

    Number of employees: 51-200 employees

    February 2018

    Something nice

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is use a very helpful software and most important thing is it will save our time.

    Pros

    Resource management and capacity planning features. Amazing support team that answered all my questions and really helped us get started. Start simple but has advanced PM features (Issues, Risks, Changes, Status Reporting). Ability to see and arrange projects into a portfolio

    Cons

    Mobile works great but some of the features are desktop only and easy to use but we would love to be able to skin the app.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Barbara from Virtual Tours Mexico

    February 2018

    Incredibly user friendly. Easy to use. Broad range of features. Amazing customer support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love the fact that this software is so much easier to use than other systems I have tried before. It's just so simple to get started with. And whenever I run into a problem and I need help, they have this amazing support team that always answers all my questions. In general it serves all my team members really well since they can easily keep up with the work and constantly track the time and status of all projects. Another feature that I really like is that management can subscribe to reports and get all their updates via regular emails with the necessary dashboards attached to it.

    Cons

    I know it sounds unreal, but nothing really until so far. This program simply has been great for us. The one thing I can think of is that the only language currently supported is English. My company could do well with Spanish for example. But it has not been a real issue.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • James from Boost Media Group

    February 2018

    WorkOtter represents the two most important features of project management; discipline and agility.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I am the Senior Project Manager for a Digital Marketing Agency and have been doing project management work for over 20 years using Microsoft Project primarily. The greatest advantage WorkOtter provides is the ability to do project setup once and then iterate through changes to the project plan such as scope increases, new requirements, changes to the resources needed to support the project and even group interdisciplinary projects into portfolios at the click of the mouse. A project manager the ability to take advantage of the automated features of WorkOtter such as data analytics and visualization to show the most critical executive the status of things (good and bad) in a matter of minutes vice hours and days.

    Cons

    The learning curve to become highly proficient with the software is significant. However, the return on your investment of time to learn the intimate capabilities of the software is high. You will recoup all the time spent leaning how to use WorkOtter through the reduction in time to manipulate the project to show a detailed performance picture for the work being done.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Melvin from Microsourcing

    February 2018

    A simple interface and bare-bones approach to features, make this software great for beginners.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I belong to a company wherein using JIRA as our ticketing system is a must. So with the help of this software - WorkOtter we are easily to integrate with JIRA. My company is also timely and deadlines are always a big deal so using WorkOtter makes it easy to plot our work using its feature - Gantt Chart.

    Cons

    The only constraint in using WorkOtter is that, this software only uses a single currency which limits our data and sometimes we manually convert our currency.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Andrew from TrialCard

    Number of employees: 201-500 employees

    February 2018

    Definitely makes my workflow easier. At various stages of a project I can easily adjust utilization.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We're saving time and blowing our old time-consuming processes away which drives our profitability.

    Pros

    My team's view on our PMO forecasting has never been more positive. WorkOtter lets me easily track and manage the assignments of resources while juggling multiple programs and client needs. None of my other tools have been hindered since I can hook right into MS Project and still provide the other reports my stakeholders are looking for. Plus there are some new reports within WorkOtter that give a new view into the allocation without having to re-schedule planning in another tool. Scheduling the reporting outputs into weekly emails is a cool feature, and has worked well by eliminating standing meetings that previously took too much time to cover the resourcing status to various directors. Team forecasting has greatly improved since being introduced into WorkOtter, and that saves us from finding out from clients where projects are either over or under allocated. Now we have the views to address needs with much more agility. The sandbox tool for project and portfolio planning helps our teams in planning sessions without having to save off multiple baselines before committing to our selected revisions.

    Cons

    We really like the ability to configure the questions, fields and layouts of the responsive interface. It would be great if we could apply our own theme to the skin of the layout to match our branding for our internal users.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Viacheslav from EpicQueen

    February 2018

    It is excited (it's really great honor to be a part of something new), happy to join this product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use, nice to look at

    Pros

    I guess, it's the product where a lot of different software in. It was wery important to know that it works well with JIRA, Excel and Microsoft Project. Automatically reports emailed to users cool tool, also it's one of those few products where it's possible to manage Gantt charts with interactive features

    Cons

    I guess that mobile version should have the same features as the desktop. Today it's "must have" that all mobile apps gives us possibility to do our work using mobile suggestions

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Matthew from Triple Bar Coffee

    February 2018

    Everything I need and then some!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    WorkOtter has been great so far! I am usually a bit nervous whenever we pick up a new piece of software to start using, especially with something as critical as project management tools. The WorkOtter support team was great with onboarding and getting the team up to speed relatively quickly.

    Now that we've got the software set up and have had some time to move our projects over, we're starting to see the full benefits. The email reports have been great and were really easy to customize to my liking.

    Clean dashboards seem to be a really popular feature these days and WorkOtter's are pretty great. I like that I can keep the information I need right at the top and have other, less important information pushed down the page. Customizing the layout to my preferences was straightforward.

    If there's something that catches my attention in the dashboard, I will usually drill down into the more detailed view and export that data into Excel where I can do my own manipulations.

    Since I'm still a bit more comfortable with Microsoft Project for a few edge cases, I like that integration between the two pieces of software is straightforward. Usually, I try to avoid exporting though, because the built-in tools in WorkOtter almost always cover my use case if I just put in a bit of effort to learn them.

    All in all, my experience with the software has been great. It's comforting to know that if any questions do come up, the support team is always responsive.

    Cons

    No major complaints about the software, once we got used to the fact that it's entirely cloud based and some features are desktop only.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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