Breezeway has been great. If we have a question, the customer service agents are quick and efficient in helping us.

With customized checklists each different quirk can be relayed to the cleaner swiftly. I love being able to know names of guests arriving so I can thank them on behalf of the company.

Breezeway now manages the majority of all maintenance scheduling, including cleaning for our property management company. Our vendors that have used the program in tandem enjoy the ease of scheduling.

Our company has used Breezeway since their early days, and we have enjoyed growing alongside this incredible software.

Executive has been a great help through the whole implementation.

Kills phone battery life very quickly when in use. Very limited function on the app.

Love, love, love Breezeway and couldn't imagine life without it.

This software package has a clean and modern design which make it easy for anyone to use. The app is almost completely self-explanatory.

There is no straight forward way to schedule garbage days for homes.

Our experience has been wonderful and we are excited to have found Breezeway to better manage our business.

Highly functional and does everything what you require to sort inventory, work organisation & housekeeping service. Amazing customer service.

My team would quit if we stopped using Breezeway.

The support staff is great to work with, and we are able to have very open, collaborative conversations with them and always very supportive to our concerns.

I feel more comfortable that our properties will be perfect for our guests.

Breezeway isn't perfect but man do they work hard on improvements and roll them out regularly and quickly. They are also great about communicating.

The ease of use and ever expanding features. Breezeway is an amazing tool for maintenance, housekeeping, inspections and guest communication.

We also love how we don’t have to schedule cleaners because it automatically does. Assigning tasks is simple, and we like how we can require photos from the cleaning team.

The software is easy to use and the admin team answers all questions in a quick time.

It is a good way to keep projects from all of our divisions in one place.

We have been using Breezeway integrated with Hostfully for several years and it's been a great tool for us.

I never have any issues with customer service. Kelsey is very knowledgeable and helpful.

This system has helped us save time and money and does for me in an hour what used to take a full time employee all day.

Our company has been using Breezeway for under six months and we are excited to take advantage of more features that are currently under-utilized in the upcoming year.

Overall it has been a great. I have used other systems like V12 and Track and it has seemed to be much more functional.

It's obvious that the customer experience is of great concern. As a company that cares about customer experience, it's important that our software providers mirror that value.

Their Software is buggy and did not work. With no refund its basically theft or fraud.

I really appreciate how responsive and open to new ideas the Breezeway team is.

No guest messaging option. Not fully functional on the European market.

The overall ease of use is fantastic. I love that I can quickly view which cleaners and inspectors I have scheduled, make any changes on the fly, and the fact that everything is automated.

Kaitlin is super easy to work with and answer questions. I love the app management side of it.

Hard to schedule when viewing the website on a phone.

The clear and intuitive interface of Breezeway is my favorite feature as our company's primary administrator. The processes for building anything from home profiles to checklists is clear-cut.

Overall it is a great product and the constant improvements has made our property management much more streamlined, effective and profitable.

There is a lag time between our Channel Management Software and Breezeway that has created a few issues when we receive last-minute bookings. The messaging feature can load slowly sometimes.

Huge improvement to the manual scheduling we were managing prior to Breezeway. Communications across the team, in real-time, has sped up our turn-days and improved the overall guest experience.

Breezeway has been amazing to work with and with Breezeway we have been able to improve our operations and streamline many tasks.

I decided to give this one a try and we have been blown away. It is going to give me so much information on how we run our business, and how much tasks and supplies are truly costing me.

The ability to customize inspections has been very valuable due to our luxury homes which are all very unique.

It takes time to setup but I'm not sure how you could change that component of it. Other areas include: It is slow to update.

Easy to use and navigate. Easy to personalize and really nice interface.

The software is easy for our field staff to operate and give us an effective safeguard against home issues. Lastly, their customer support is personal and friendly.

I am consistently impressed by Breezeway's commitment to development.

The two crucial softwares integrate together wonderfully and it's so easy for us to keep track of work history.

Work order reporting to homeowners is a huge improvement, and the history of work at the property is great for guest and homeowner reference. The Breezeway support team is the best in the industry.

There is no way to notify us when an update is made- example- our housekeeping staff puts in meter reads- Unless I am already in Breezeway, I do not know if this project has been completed.

So glad we found this software to better manage our company & guests.

I have only used it for 3 months and so far so good. Customer service is pretty good with things that they can answer quickly.

I love having the support staff to answer questions and helping with learning the program. Love the online payment portal for tenants.

For bookkeepers the easy integration of Xero and Quickbooks online is fantastic.

Hard to set up late fee charges for each unit. Even tenants paid on time and their balance is $0, the software post late fees and no option to modify settings.

We previously used another one and Buildium is so much more organized , easy to use and the support is amazing.

For accountants it is frustrating with the reports. For our owners it is even more frustrating.

It has also been glitchin from time to time and that can delay applications and tasks and it's very frustrating.

Our owners know they are in good hands when they can easily see where there money is spent and feel confident that we are protecting their investment.

Sometimes we type in a name and it doesn't come up, but other times it's there. It's hit or miss on the search feature not working properly.

They the expectation wrong, which can lead only to lack of preparation and difficulties to implement. Onboarding team is rushed and does not provide enough support.

Clients get confused as they think that means the application fee is being charged before I, the processing agent, even sees the application.

Their tech support has been outstanding over the years. I highly recommend this product to any landlord or property manager.

Easy to navigate and love the way everything integrates.

Ease of staying on top of maintenance and rent/fees. Love that I get notifications when something is overdue or when a tenant submits a maintenance request.

Buildium is an awesome program to record and track tenant payments, issues, maintenance requests, etc. For the most part it is user friendly.

Great program, I came from TOPS and this is more affordable and easier to use.

Great product,  user friendly,  easy set up,  reliable and convenient. Great for any size business.

So comfortable to use from filing to email/texting collecting rent this is an awesome software.

I really love all the features buildium has from all the information we input in to it and it makes it all so helpful from top to bottom.

There are a few items that seem so obvious to have, but are missing. I can't customize reports, which is a real bummer.

Without the great service that we used to enjoy, I find myself thinking more about price shopping. There are other good software options, what we were in love with was Buildium's great support.

Although the customer service was amazing. They always answered my question as best as they could and would spend even hour(s) on the phone with me.

I am not familiar with accounting and have problems sometimes.

Many nicely laid out functions, good tech support with any issues or questions, easy to use and teach new team members, integrated inspection app, has a mobile app function.

If you accidentally miss a document or upload them in the wrong order (as is required in my agency) you have to delete them and start all over again.

US Dollar

Breezeway’s property operations platform helps coordinate, communicate, and verify detailed work at properties to deliver the best service experience to guests and homeowners. 

Breezeway’s software and mobile apps have facilitated over 5M property tasks across 100+ million square feet, and help hundreds of short-term rental operators and hospitality professionals meet detailed service standards. 

Combining deep learning technology, robust property data, smart messaging, and mobile-first task management, Breezeway is bringing service optimization to the property management space. Created by the founder of FlipKey (acquired by TripAdvisor), the Breezeway team is building the future of property care and service.

LongDescription

Customizable Reports

SMS Messaging

Reservations Management

Guest Communications

For Vacation Rentals

Guest Experience Management

Housekeeping Management

Data Import/Export

Mobile Access

Vendor Management

Real-Time Notifications

Activity Dashboard

Alerts/Notifications

Work Order Management

Customizable Templates

Maintenance Scheduling

Inventory Management

Faculty/Staff Management

Maintenance Management

Vacancy Management

Invoice Management

Communication Management

Calendar Management

Reporting & Statistics

Real Time Reporting

Third-Party Integrations

Task Management

Transaction History

Channel Management

Short/Long Term Rental

Electronic Payments

Payment Processing

Data Synchronization

Rate Management

Online Payments

Guest Check-in/Check-out

Multi-Property

Availability Management

Discount Management

Contact Breezeway for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Breezeway

In Person

Live Online

Webinars

Documentation

Videos

Discover all-in-one property management software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. No matter the portfolio, Buildium is purpose-built to let you take control of every aspect of your business and drive more revenue per door. Schedule a free, personalized demo today to see how proven, purpose-built property management software can move the needle for you. 

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