CICTotal Manager Software
CICTotal Manager is a property management solution that offers management tools for rental properties including multi-family housing, commercial buildings, affordable housing and portfolios with a mixture of clients. This cloud-based system is accessible from anywhere, allowing users to manage properties in the office or on the go and see updated statistics on their business in real time.
CICTotal Manager is SSL encrypted to ensure data is as secure as possible. Residents’ information is kept private when applying online or using the tenant portal. Residents are automatically billed based on customized rules, and payment and late fees are collected online. The property management tool allows users to schedule and track maintenance tasks and communicate directly with residents through the tenant portal.
Tenant screening is made possible through the built-in screening tool. Through the ‘apply online’ feature, users can check applicants’ credit, credit score, criminal history and eviction record. The system includes video tutorials, monthly product updates and support from the tech team.
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Website builder
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10
4 Reviews of CICTotal Manager
Robert from Match Property Managers
Specialty: Residential / Single-family
Employees number: 2-10 employees
May 2018
May 2018
Excellent quality of product and amazing personal customer service
Carlos is amazing . This company really cares about their customers success
Pros
The ease of use of the product . The ability to manage everything in one software . Carlos has given me as much personal attention as I have needed in order to get comfortable with the program
Cons
Can't seem to find any. I have tried a lot of other programs and not one of them have given me what I needed
Brenda from Border demo
Specialty: Commercial
Employees number: 2-10 employees
May 2018
May 2018
Very complicated software
Pros
The price of the software is reasonable and has a lot of pontential but they do need make adjustments to the way you pull up reports.
Cons
The software itself is not very easy to use. Requires multiple entries for one item and not commercial friendly at all.
Desire from Caspian Enterprises
Specialty: Apartments / Multi-family
Employees number: 2-10 employees
January 2018
January 2018
Easy to Use and Inexpensive
Thank you Chad, Giovanni, Will, Sabrina and Kathy and everyone who works with you all to make everything amazing!
Pros
The support team!!! The product is new and has improved immensely since we first started using them all thanks to the support team and their eagerness to make our experience the best.
Cons
No true prospect management integration yet. I have been informed this is a work in progress. Thank you!
Bianca from The CT Property Manager
Specialty: Residential / Single-family
Employees number: 1 employee
September 2017
September 2017
Frustrating software
This software needs to be simplified, and much more development needs to go into the product before they roll it out to customers.
Pros
The customer support and team backing this product is phenomenal. They reply quickly, fix software glitches, and add your ideas into development.
Cons
The software is very lackluster and involves too many steps to input information. I was constantly met with error codes if information wasn't entered a certain way, and the website didn't offer simple features that are necessary. For example: If you are managing an apartment with 2 residents, both residents couldn't log into a resident portal to make a payment...and if the 2nd person logged in, it would cancel the 1st resident's account registration making them both start from square 1 and ultimately be uninterested in using the site.
