CICTotal Manager is a property management solution that offers management tools for rental properties including multi-family housing, commercial buildings, affordable housing and portfolios with a mixture of clients. This cloud-based system is accessible from anywhere, allowing users to manage properties in the office or on the go and see updated statistics on their business in real time.

CICTotal Manager is SSL encrypted to ensure data is as secure as possible. Residents’ information is kept private when applying online or using the tenant portal. Residents are automatically billed based on customized rules, and payment and late fees are collected online. The property management tool allows users to schedule and track maintenance tasks and communicate directly with residents through the tenant portal.

Tenant screening is made possible through the built-in screening tool. Through the ‘apply online’ feature, users can check applicants’ credit, credit score, criminal history and eviction record. The system includes video tutorials, monthly product updates and support from the tech team.

Settings
Settings
Settings
Tenants
Tenants
Statements
Statements
Tenant screening
Tenant screening
Syndicate vacancies
Syndicate vacancies
Website builder
Website builder

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10



9 Reviews of CICTotal Manager

Overall rating

4.0 / 5 stars

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Marty from MM Property Management

Specialty:  Residential / Single-family

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Lisa has been helping me set up the account and I give her a 10

Seems like it will be good to work with

Pros

Need to use it a little longer. I need to use for a few months before I can figure out the pros and cons.

Cons

SAA. I need to use for a few months before I can figure out the pros and cons.

Review Source

Mawuko from Keller Williams Realty

Specialty:  Apartments / Multi-family

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Good system would recommend to anyone with rental property

Pros

A lot of options to support with and provide clear details of information. Access to all the necessary information you need to calculate and provide for rentals.

Cons

a little clunky at first but once you get the hang of it it works out well. In many ways almost too much info to process