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Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10About CondoCommunities.com
CondoCommunities.com is a property management solution that provides resident and management portals for the condominium management industry. The solution helps homeowners associations (HOAs) maintain communication with residents by sending notices, announcements and newsletters through emails and the resident portal.
CondoCommunities.com enables users to upload building documents, by-laws and board minutes for residents. Residents can submit service requests online, and the service request module tracks request records and communication until requests are resolved.
Residents can distribute information about community events through the resident portal. The software helps users to manage amenity bookings and payments online. Users can conduct resident...
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Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
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May 2016
Greg from Brae Glen Condominiums
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
May 2016
Quite an impressive breadth of solution
Over the years, I have evaluated and/or tried a number of Condo Management solutions, including a number of web based offerings. I've found many to be deficient in some or many areas, however the breadth of the solution offered by Condo Communities seems quite thorough. Even more importantly though is that the company appears more than willing to listen to ideas and actually incorporate them into the offering. I find that very refreshing. Sometimes I have given them an idea and shortly thereafter I'll get an email pointing me to "check out this". Often it might look slightly different than I'd expected, but after testing I'd come to understand why they implemented it as they did and understood it was because they were planning for the future needs too. I was particularly happy to see that there were two or three major "gotchas" that I'd posed to other providers that were taken in stride by Condo Communities. Most of those had to do with legacy data loading, which many solutions don't appear to put much emphasis on. These guys got where I was coming from and either already had the answer built in, or they handled it very quickly. Overall a very good solution. My only outstanding issue really is to do with convincing of the Owners/Residents of the value of using such a tool. A presentation to these stakeholders helps, but getting true buy in and adoption is still a tough nut to crack. Many resort to going back to email or phone to make requests, versus using these sort of tools for what they are meant to be used for.
June 2017
Martha from GPM PROPERTY MANAGEMENT
Company Size: 11-50 employees
Industry: Management Consulting
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
June 2017
Has facilitated communication with residents at each of my properties.
Increased ability to work on other tasks as it has saved me tons of time trying to compose notices and compile information for residents.
Pros
Allows management to communicate effortlessly with residents. All information in one area. User friendly!
Cons
Nothing. The interface is very userfriendly, however it could be made a little more visually appealing.
May 2016
Dragana from Compass Point Real Estsate Services
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
May 2016
OVerall Good
The program is easy to use, the only issue is that you have to log on to view attachments. It would be great if a person can just hit the notice email and open the document or view the full notice rather than having to log on. Spell check automatically would also be beneficial.
Response from CondoCommunities.com
Replied May 2016
Our new Premier Plus version will allow users to view notices as attachments on email. Appreciate the feedback!
December 2016
Ella from Private.
Company Size: 51-200 employees
Industry: Management Consulting
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2016
Great tool for condo managers
This is an excellent tool to keep the condo records, letters, residents information, contractors info, etc. Excellent tool when you need any info outside of the office. Helpful and timelt customer service.
Pros
Simple Quick User friendly Lots of data storage features Could be accessed anywhere
Cons
Needs feature to send mass email Send txt messages Txt to voice messages
May 2016
Martha from MTCC 1046
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
May 2016
Easy and Useful!
Condo Communities has been extremely helpful in allowing management to communicate with our extremely busy residents. Sometimes, residents don't take the time to read posted notices, so this tool is extremely useful for residents living in a technology - driven lifestyle! We haven't encountered many issues with the system, but if there is ever anything I require assistance with, the response time is impressive! Hoping to get this program in the other properties I manage in the near future.
Response from CondoCommunities.com
Replied May 2016
Thanks for the feedback!
May 2016
Darmanin from PSCC 766
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
May 2016
Software is easy to use and comes in handy, both for Management and Residents.
Software needs some fine tuning to make it easier to manage. For instance, once is unable to copy and paste when writing up a note in Notices free-style page. Some additional features would also be handy such as a section to send items for approval to the Board. System is at times not as fast as one would like it to be.
Response from CondoCommunities.com
Replied May 2016
Thanks for the review. We are always working on additional features and will do our best to accomodate your request.
May 2016
Andrew from Burlington Condo Board
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
May 2016
Filling an important void
Condo Communities is filling a very important void between condo residents and their board of directors. Whether it's communicating updates, deliberating over budget decisions, or simply scheduling the availability of amenities, Condo Communities is making these common practices easier and more efficient for everyone involved. We have implemented into our building and the feedback has been fantastic!
May 2016
Ariela from Property Management Co
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
4.0
May 2016
Very Useful Product
I used this product for about 6 months. I was very happy with the overall features available and ability to access information world wide.