My overall experience has been exceptional, the EasyHOA guys are easy to talk to, attentive and responsive and the getting up and running process was basically painless. I am the HOA Treasurer and took over a year ago; I found that we struggled with retaining good and consistent financial and CC&R violation records especially when a board member changed to a new person. We struggled with follow-up but having everything on one place is solving those issues; I believe that in the long run our Board Members will be more involved and less stressed in doing the things the Board needs to do. I also believe that our Homeowners will be more involved with their community and board because of the transparency we are achieving through EasyHOA.

We love that everything is in one place-financial, violations & requests. Once an invoice, violation or request is posted, it remains there--no more loosing paper. Being a self-managed volunteer HOA Board, everyone has their own busy life so we always have a problem with follow-up, EasyHOA is helping us because we can easily see what is due or what violation has been sent and needs follow-up. I love their customer service, they are very attentive and quick to respond. I also liked that we had one team member to help us with the set-up; not the call in and speak to the next available agent who didn't know us from Adam. Professionally I was a CFO and went through many software implementations in my career of which every one was a nightmare and required many individuals to implement; we had 2 people to get EasyHOA up and running and it was so easy and quick and to get people trained to use it. They are very good at trying to implement additional functions based on issues, questions or suggestions we have made.

It would be nice to have the "Reports" section improved to allow more reports or the creation of our own reports and to be able to modify what is included in an existing report. It would be nice to have some feature to know or be reminded that a primary homeowners doesn't have email or telephone so we need to print & mail. I understand they are working on a feature to have roles within the Board members to limit what can be changed and by whom.

Overall I'm pleased

From what I have experienced it's user friendly

The input of information as I'm sure it's probably the same with any other software was challenging for me

Overall, this is a great find with a reasonable price for HOA management.

The implementation and data population process was fairly simple and straight forward. The customer support is great! Timely responses to all my questions and requests for assistance have been provided.

Having a written "instructions" manual or guide that defined the terms used by this particular software would be helpful. Some of the processes and functions are still in developmental stages.

Their support is great and very very easy to get a hold of. They have amazing support across the whole company.

Due to the majority of our HOA living in a separate residence, it had previously been hard to notify owners of scheduled maintenance and also to bill for yearly dues at a separate location. Utilizing EasyHOA we now have recurring auto-payments in place as well as easy communication via template emails and texts to our 200+ owners.

It is not really a con but we are still trying to decide if we are better off using a 3rd party accounting option or having that part of EasyHOA software.

Excellent. I went out on a limb making this decision and I have since received a lot of positive feedback.

Great value, ease of implementation, and exceptional customer support.

Nothing. There are a few features e.g. voting and meeting management that we understand are in the works for future releases. For now we have what we need although we will probably grow our needs as those new features get rolled out. I did not spent too much time delving into security and data privacy so have trusted this topic somewhat blindly. I hope that Easy HOA will constantly work in this area to insure our user communities data is well protected.

Input of our data went smoothly. Customer support was great. We anticipate being able to communicate quickly and have necessitary data at our fingertips.

We are a small self managed HOA looking for an efficient way to keep track of our various functions. Easy HOA was fairly priced, had no contract, and covered most of our needs. Customer support is excellent.

We are just getting started and have not used all features offered. At this point we don’t lave a least liked feature.

We are having a very positive experience using the product, as we move towards a self-managed community. We look forward to a tremendous saving in efficient communications with members as more of them sign up to use the system.

Liked the easy of use in adopting it to the business practices used by our HOA. Required very little help for members to start using the product in a productive manner. The price point for the features offered was the best we found in our research. The integrated website made it easy for us to setup a home page for member access and administrative access.

It took about 10 days to initiate the first ACH transition, and so we were worried the funds transferred was in limbo for too long a period. Need to speed up the initial transaction setup with banks.

They are organizing everything and making the management easy. They are great people to work with as well. Easy going and always trying to help.

I love the communications features. I can text, email, or call and it is all tracked within the software.

They are a newer company so they are still making the software better every month. But they are committed and always answer the phone.

Fantastic! Highly recommend.

Price, ease of use, and importing of data

Ability to pay vendors not present. Would like to track job quotations.

Everything. Monthly collections and customer feedback will be a great asset.

Nothing. all looks to be smooth and easy to use. Look forward to getting started with this product.