---
title: "GraceSoft Easy InnKeeping Software Reviews, Demo & Pricing - 2026"
description: "Review of GraceSoft Easy InnKeeping Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/property/easy-innkeeping-profile/"
page_type: "product"
language: "en"
---

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GraceSoft Easy InnKeeping

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Overview

[Alternatives](https://www.softwareadvice.com/hotel-management/easy-innkeeping-profile/alternatives/)

# GraceSoft Easy InnKeeping Review

From $69-$239/month Free version Free trial 5 plans

Wondering if GraceSoft Easy InnKeeping is right for your organization?

Our Hotel Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

GraceSoft Easy InnKeeping

4.4

[(57)](https://www.softwareadvice.com/hotel-management/easy-innkeeping-profile/#reviews)

Pricing

Starting at $69.00 flat rate per month

### About GraceSoft Easy InnKeeping

For hotels, condos, resorts, vacation rentals, and other short-term properties, GraceSoft Easy Innkeeping offers a powerful cloud-based all-in-one platform that manages operations from reservations and guest communication to marketing and financials in a single system. Ideal for small to mid-sized properties, it includes advanced features like GDS connectivity, seasonal and dynamic pricing, and multi-property management.

GraceSoft Easy Innkeeping provides a mobile-friendly online booking engine that enables direct reservations from anywhere while showcasing property details, amenities, and images. The platform streamlines housekeeping, maintenance tracking, and front desk operations, ensuring efficient day-to-day management.

Built-in CRM and marketing tools allow properties to send automated emails, promotions, and guest communications. Additional features include secure payment integrations, real-time reporting and analytics, guest history tracking, unified inbox messaging, and OTA and channel manager integrations.

With centralized data access and export options, GraceSoft Easy Innkeeping helps property managers make informed decisions, improve efficiency, and deliver a seamles...

s guest experience.

Wondering if GraceSoft Easy InnKeeping is right for your organization?

Our Hotel Management Software selection experts can help you in 15 minutes or less.

## GraceSoft Easy InnKeeping User Interface

## Popular GraceSoft Easy InnKeeping Alternatives

Main Product

GraceSoft Easy InnKeeping

4.4

[(57)](https://www.softwareadvice.com/hotel-management/easy-innkeeping-profile/#reviews)

Ratings Breakdown

-   4.33Ease of use
-   4.32Value for money
-   4.34Customer support
-   4.37Functionality

Pricing

Starting at $69.00 per month

Get Price

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Ratings Breakdown

-   4.59Ease of use
-   4.56Value for money
-   4.72Customer support
-   4.65Functionality

Pricing

Available upon request

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-   4.86Customer support
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-   4.41Ease of use
-   4.17Value for money
-   4.25Customer support
-   4.38Functionality

Pricing

Starting at $23.00 per month

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Ratings Breakdown

-   4.63Ease of use
-   4.53Value for money
-   4.60Customer support
-   4.47Functionality

Pricing

Starting at $6.00 per month

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Ratings Breakdown

-   4.72Ease of use
-   4.68Value for money
-   4.63Customer support
-   4.57Functionality

Pricing

Available upon request

Get Price

## GraceSoft Easy InnKeeping Pricing and Plans

Starting price: $69.00 per month

Free Trial

Free Version

Basic

$69.00

flat rate, per month

Plan includes:

-   24 X 7 Live Chat Support
-   50+ Reports and Custom Report Wizard
-   Booking Engine( Easy Webrez)
-   Credit Card Processing
-   Easy Webrez 2.0(Booking Engine) & Facebook Booking
-   Email Support
-   Free Trial With Training and Support
-   Property Management Software

Advanced

$109.00

flat rate, per month

Plan includes:

-   24 X 7 Live Chat Support
-   50+ Reports and Custom Report Wizard
-   Bookincrmngine( Easy Webrez)
-   Credit Card Processing
-   Direct Billing
-   Easy Webrez 2.0(Booking Engine) & Facebook Booking
-   Easy Webrez 3.0(Booking Engine) New
-   E-Connect( CRM and Email Marketing)
-   Email Support
-   Free Trial With Training and Support

Read More

Premium

$159.00

flat rate, per month

Plan includes:

-   24 X 7 Live Chat Support
-   50+ Reports and Custom Report Wizard
-   Airbnb Interface)
-   Automated Email Report
-   Booking.Com
-   Booking Engine( Easy Webrez)
-   Channel Manager (Expedia
-   Credit Card Processing
-   Direct Billing
-   Easy Webrez 2.0(Booking Engine) & Facebook Booking

Read More

Lite Version

$0.00

No plan information available

Platinum

$239.00

flat rate, per month

Plan includes:

-   24 X 7 Live Chat Support
-   Booking Engine( Easy Webrez)
-   Quickbooks Interface
-   E-Connect (CRM and Email Marketing)
-   Credit Card Processing
-   50+ Reports and Custom Report Wizard
-   Free Trial With Training and Support

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## GraceSoft Easy InnKeeping Features

-   Features of GraceSoft Easy InnKeeping
    
    Access Controls/Permissions
    
    Accounting
    
    Activities Booking
    
    Activity Dashboard
    
    AI Copilot
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Availability Indicator
    
    Availability Management
    
    Billing & Invoicing
    
    Billing Rate Management
    
    Booking Management
    
    Booking Notes
    
    Built-in Accounting
    
    Calendar Management
    
    Calendar Sync
    
    Channel Analytics
    
    Channel Management
    
    Communication Management
    
    Contact Management
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customer Support
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Synchronization
    
    Discount Management
    
    Drag & Drop
    
    Dynamic Pricing
    
    Electronic Payments
    
    Email Management
    
    Email Marketing
    
    Email Templates
    
    Employee Management
    
    Event Scheduling
    
    Extended Stay
    
    For Vacation Rentals
    
    Front Desk Management
    
    GDS/OTA Integration
    
    Generative AI
    
    Group Reservations
    
    Guest Check-in/Check-out
    
    Guest Communications
    
    Guest Experience Management
    
    Historical Reporting
    
    Housekeeping Management
    
    Inbox Management
    
    Inventory Management
    
    Invoice Management
    
    Lead Management
    
    Loyalty Program
    
    Maintenance Management
    
    Marketing Automation
    
    Mobile Access
    
    Multi-Channel Distribution
    
    Multi-Channel Management
    
    Multi-Channel Sync
    
    Multi-Currency
    
    Multi-Language
    
    Multi-Location
    
    Multi-Property
    
    Online Booking
    
    Online Reservations
    
    Owner Statements
    
    Payment Processing
    
    Point of Sale (POS)
    
    Price/Margin Management
    
    Promotions Management
    
    Property Database
    
    Property Management
    
    Rate Management
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Reminders
    
    Rental Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reservations Management
    
    Revenue Management
    
    Room Booking
    
    Room Inventory
    
    Search/Filter
    
    Short/Long Term Rental
    
    Single Property
    
    Site Maps
    
    Site Reservation Management
    
    SMS Messaging
    
    Social Media Integration
    
    Spa/Activity Management
    
    Task Management
    
    Template Management
    
    Third Party Booking
    
    Third-Party Integrations
    
    Transaction History
    
    User Management
    
    Website Integration
    
    Website Management
    
    Work Order Management
    

## GraceSoft Easy InnKeeping Integrations

Google Analytics 360

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

Shift4

Integration rated undefined from -1 review

QuickBooks Online

Integration rated undefined from -1 review

authorize.net

Integration rated undefined from -1 review

PayPal

Integration rated undefined from -1 review

See all 7 integrations

## GraceSoft Easy InnKeeping User Reviews

## GraceSoft Easy InnKeeping customer ratings

- Overall rating: 4.4/5
- Total reviews: 57

### Rating distribution

- 5 stars: 33 reviews (58%)
- 4 stars: 18 reviews (32%)
- 3 stars: 4 reviews (7%)
- 2 stars: 1 reviews (2%)
- 1 star: 1 reviews (2%)

### Secondary ratings

- Ease of use: 4.3/5
- Value for money: 4.3/5
- Customer support: 4.3/5
- Functionality: 4.4/5

---

Have you used GraceSoft Easy InnKeeping and would like to share your experience with others?

### I like Gracesoft Easy Innkeeping continued improvement quality

- Overall rating: 5/5
- Reviewer: Genesis I.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2021
- Review source details: This review was submitted organically. No incentive was offered

I have been using the software product for running my hotel business for two years. The software meets all of my needs coupled that the software customer support is excellent and saves time. I like the way it sends quick confirmation reports to our customers. The recent interface with VRBO upgrade shows they are constantly improving the software. Recommending it to new users to try, it will easy their business stress.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Reservations can be done across all devices like phones, computers, iPads etc.

#### Cons

Changes in reservation when made, sometimes seems difficult to do because of up to date features that has been installed.

---

### it makes managing a number of condos much easier

- Overall rating: 5/5
- Reviewer: Barry H.
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

it makes keeping reservations alot easier to keep track of.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

colorful graph=like reservation calendar with multiple options for each reservation so easier to tract what the status is with a renter

#### Cons

it does not sync with VRBO or the other rental; website I use for listings makes it non friendly for my budget or my time to pay someone to fill in multiple calendars on multiple sights. Is does not print a color copy of the calendars for my staff and cleaning company making it harder for everyone in my employ to follow. Is a bit pricey for what I use it for considering that pricing is coming down on alot of software. I basically use the calendar system, would see alot more value if I used all the functions so my bad to a point.

#### Vendor response

Dear Barry, Thank you for your feedback! We understand your needs, and have interest from other clients as well in VRBO integration. Our team is working on an interface with VRBO, and we will let you know when that is available! Thank you for choosing Easy InnKeeping

Replied September 2017

---

### Comprehensive software but....

- Overall rating: 2/5
- Reviewer: Jack H.
- Product usage: Used unspecified for unspecified
- Reviewed: January 2016
- Review source details: This review was submitted organically. No incentive was offered

But it seems to be in its infancy. Not sure if this is a startup company with a great future or an ancient technology on its way out. Parts of this software seems to have some great features but the implementation is sloppy and buggy. We have been evaluating this company for quite a few months now and needless to say we are concerned about its future. Sometimes they miss the mark with some of the most basic features but then excel in other areas. Our confidence has been tested several times and unfortunately we feel it is not ready for prime time for larger companies. Might be ok for a mom and pop with a couple of customers a months but larger hotels and resorts will most likely find it falls short on speed, accuracy and customer service. The most troubling aspect we ran into was having customer service, who is the same guy over and over, eventually just ignore us over bugs that they could not figure out.

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 1/5

#### Vendor response

We are pleased to receive feedback. We have always valued client feedback in the continued improvement of Easy InnKeeping software services. Our core product, Easy InnKeeping has been in the market since 1999, and the features you are referring to as `excelling¿ I would guess refer to some of those features. According to our records, you did have some challenges with implementation of a newer interface called `Direct Connect¿ which connects our Easy InnKeeping service with OTAs like Expedia and Booking.com . We certainly apologize for the frustration that you and a few other clients experienced during implementation of this interface end of 2015. We have since been able to address these issues and our implementations of the Direct Connect interface since the 2nd quarter of 2016 have proven stable and smooth.

Replied November 2016

---

### Very happy with this product

- Overall rating: 5/5
- Reviewer: Alix B.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy InnKeeping has made a huge improvement to our processes for scheduling and managing reservations. It is fairly intuitive to use, good functionality for creating and changing reservations, emailing guests, etc. I appreciate that the support staff is available, listens to suggestions and generally responds quickly.

#### Cons

The setup process was challenging and I could have used more and better training and follow up from the sales team during that process. Once we were up and running, it has been pretty smooth sailing but getting to that point was frustrating. Worth it in the end I would say as I have been overall very happy with the product.

#### Reasons for choosing GraceSoft Easy InnKeeping

Good price for a good product

#### Vendor response

Thank you Alix for your review. We hope to keep the upgrades coming.

Replied March 2022

---

### Good product for a reasonable price.

- Overall rating: 5/5
- Reviewer: Andrei E.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

We are 40 rooms Inn and were using GraceSoft for a long time. Help was always available when we needed it.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

User-friendly, great price, help is always available in a short time.

#### Cons

Good enough for the price. Could be more features.

#### Reasons for choosing GraceSoft Easy InnKeeping

User-friendly, good price, help is always available.

#### Vendor response

Thank You so much for using our system for a long time. We value your feedback

Replied March 2022

---

### GraceSoft Easy InnKeeping Review

- Overall rating: 5/5
- Reviewer: Joyce B.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: February 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Great exoerience.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to reservation creation and management system

#### Cons

Printing out schedules by month or other time periods to one page.

---

### Great Software for Running Your Guest Lodging/Vacation Rental Business

- Overall rating: 5/5
- Reviewer: Paula A.
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2016
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have been using this product for running my vacation rentals and b&b for over 15 years. Although I use a variety of booking services, Easy Innkeeping is my master software for managing reservations, running financial reports and coordinating cleaning services for my properties. Can't live without it!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Visual view of bookings across units by month.

#### Cons

Sometimes a bit finicky on my iphone. I use 90% of time on my laptop and use ipad for bookings when I am mobile. The size of the ipad is perfect for the monthly view graphic which is a wonderful way to check availability when away from home.

---

### Excellent Company and Excellent System

- Overall rating: 5/5
- Reviewer: Matthew W.
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2016
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I love most of the system. I bought it years ago because of its ease of use and style. I needed something with icons and pictures that would trigger my memory! 2 small issues. Guest Name field won't accept anything with hyphens or extra marks. So hyphenated names or names with umlauts etc never work. It's very odd. Secondly the viewing pain for CC done allow one to use when updating a payment or refunding. I have to pull out a paper to write the number down, then retype it into the field. Seems like there should be an easier way.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Ease of use. Colors and icons are clearly visible.

#### Cons

Name field won't allow hyphens or any marks.

---

### Overall it is good

- Overall rating: 5/5
- Reviewer: Lauren W.
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy use for all of my staff. Convenience for ownership. Sometimes the email confirmations are messed up though. Different fields don't read certain email addresses or names so hopefully that will get fixed.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Updates all the time. Color coding. Guest functions are easy to setup. Live chat is nice. It is easy to update the profiles.

#### Cons

Customer support can be difficult sometimes. Some of the functions are not the best. Group bookings aren't easy.

#### Vendor response

Dear Lauren, Thank you for your feedback. We are working on some design changes to make group bookings more user friendly.

Replied September 2017

---

### The program isn't set up to handle the way I book for my retreat. But the team customized it for me!

- Overall rating: 5/5
- Reviewer: Diane A.
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Previous to using EasyInnkeeping, I was using Excel + Quickbooks + Google Calendar. This makes life SO much easier!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Tech support - 9 years ago when I started using the program, I had difficulty customizing it to handle the parameters for my retreat facility. The team was able to give me workarounds that make it work for me!

#### Cons

Sometimes it doesn't work the way I expect it to - sometimes status on the calendar doesn't show properly. I experience a little bit of difficulty editing the confirmation letters.

---

Showing 1 - 10 of 57 Reviews

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