Overall satisfied

If you are looking for a way to the time you spend on making reports and tracking transactions e.t.c by 95% then this is the app for you.

I have nothing but good things to say about happytenant but if I had to choose one thing I would really like it if the names of tenants who have already vacated apartments/owners who left because they sold apartments/employees who've left the company could be removed from the main pages/moved to a general archive that would be amazing.

We like the renewal and cheque deposition reminders sent to tenants. Also Owner's received notification of cheque clearance. Owners and Tenants can easily view their statements on the moblie apps which boost transparency and trust. Integrating our accounting system has not been easy and we are hoping to work with HappyTenant on this.

I believe HappyTenant does improve their services frequently which is a great thing. However we will love to see HappyTenant integrating more products into their system so that it will be more effective. For new users, the HappyTenant customer care department should also visit at least once a quarter to see how the usage is going and suggest/advise other features that can be utilized

overal is good the team is responsive even if sometimes the answer is that the feature is not yet implemented like having 2 owners for the same properties ( you know sometimes there is 2 joint owners for the same property )

the daily summary helps me to track which contracts are due/upcoming and same for the payments due . Generate contracts, set up inspections, keep track of each expenses/income for my clients and for the business .

it would be great / implement for example a more accurate statement for the landlord which is taking in consideration even partial income to him/ the company. ~For example right now I can only choose at the starting of a lease if the money is held by company or landlord. But in the reality of sometimes the rent is paid to the landlord sometimes to the company or for example I can't show that maybe 2 installment were uncashed already by the landlord when I took this contract onboard but the remaining will be with me. In fact at the moment in those situations the statement is useless as is not reflecting the real money held/encashed it shows just the overall income which is confusing for me and for the landlord as well.

The application is user friendly but some features need improvement.

Limited access for the account entered although your role is already administrator/manger. There's always a room of improvement.