Tracking the cost of work orders and being able to link to assets is great. It gives you the ability to see what equipment you are maintaining the most by hours and dollars.

I guess what I like best is that you can make it work the way you want. The mechanics like that it is so easy to use as well, work orders are easy to assign and complete.

Look for ease of use as well as the ability to modify fields as needed. It is also a good idea to have someone in an IT department look at the system.

It seems when you run into an issue or a needed enhancement, the Maintenance Connection Team listens and fixes the problem.

I dislike the inability to open more than one work order at a time.

It also has a lot of quirks. When things go wrong I will reach out to the support team and they usually have to analyze code to diagnose and correct the problem.

I like the user interface as it is very easy to understand. I love the support and guides as they make learning/troubleshooting easy.

We went from sheer terror to desperate frustration to absolute elation.

I have been very dissatisfied with it. They do not take into account actual uses of the program.

Mike Reiff has been both knowledgeable and innovative with our ongoing installation/systems integration.

Easy to manipulate the data. Reporting is great, lots of options.

We are able to track our inventory which is very cost effective.

Customizable to the user. Mobile friendly application.

The documentation module doesn't work as it should, a user should be able to cut and paste data into the program without losing the formatting of cut and paste.

I love the simple interface the crews use to enter data - TWC. I love the Asset Spec section - flexible and easy to expand.

Customer service is excellent. The reporting feature has a lot of canned reports and is easy to learn how to configure your own reports.

Choose them they're the best. Very flexible and integrates easily.

I highly recommend purchasing this program for any company that needs to track their equipment.

I like the ease of use and how it helps keep track of our assets. We know when to update or maintain certain parts and what should be replaced.

It helps me to have better control and maintenance of our servers.

We are looking at her maintenance needs, this was one of the best applications that we found it was super helpful to use and we really enjoyed it.

It has a lot of modules that are very helpful and the history of assets are such a plus. Scanning parts is easy and helps in our accounting procedures.

Ease of use / strong customer support / many great features and functions. I also like the ability to manage and communicate with Maintenance personnel.

It's very user friendly and I enjoy how it stores the information well for reporting.

They were very responsive during our implementation and they are always responsive with any customer service needs we have.

There will be so much time and money saved overall if the staff is properly trained. Go to the User Conference to connect with like individuals, trade information, and get ideas from existing users.

The Maintenance Connection reporting engine is outstanding.

It is difficult to get the results i am looking for when using reports.

The software is open for the most part and can be customized to your liking. Integration with other software is a breeze, and the customer service is the best we've ever experienced from any vendor.

Extremely dissatisfied with the feedback and the customer service on this in particular.

Propertyware is an amazing software and I would not use anything else besides this.

Reports are difficult to understand and there is no explanation. Difficult to make changes, locks entries for needless reasons.

When we reapeatedly questioned them on this issue they could never explain it to us and how it worked. We asked for a partial refund because of the mis representation of their product, they refused.

I love the fact that the software is customizable.

Huge fan of the 2 way API and the ease of use with other technology that is essential for property managers.

Not just for the web templates, but also for the graphic interface of the software and the automatically generated print brochures. PW is confusing and poorly laid out overall.

The software has many useful features for example Custom fields, customized reporting, and automated scheduling of reports. Integration with DocuSign is a huge time saver.

Maintenance integration is amazing also the money out.

The transfer of properties/owners integration was difficult and did not go smoothly.

If you pay extra, PW can host your website. This is necessary to integrate rental listings, ePayments, portals, and online applications.

I enjoy being able to easily add information to make the document more complete. I have used this for many years so I am adept to finding my way around the dbase to find the information needed.

But here there is no Pay button. I could not locate it on other pages too.

The application is feature rich, cloud-based and comprehensive in its offering. The browser-based interface was nice and was pretty responsive.

Very robust reporting and most detailed accounting system I have come across.

The software is insanely slow. You'll pay double your labor costs in people just waiting for uploads and downloads, when it decides to work.

The ease of use, and attributes are very good. It’s knowledge base is a great necessity resource.

As it continue to progress the changes have been very helpful and easier to use.

Implementation drug on from 11/15 to 1/30 and turned on live without any testing. The marketing is useless without paying Zillow.

Customer service is great. In general Propertyware as a company seem interested providing solution to my problems.

Too pricy for a small landlord and the design looks quite hard for me.

Excellent replacement of QuickBooks for a Mgmt Company.

The owner reports were TERRIBLE. They managed a fourplex for me and every month was a challenge to figure out income and expenses.

The reports, Customer service reps do not know how to use the product. I know more then they do so they do not know how to fix problems.

Very poor customer service, blatant misrepresentation about the features and how the software performs.

I like that they offer free trial and price is pretty reasonable for the features the software offers.

This software is very user friendly. The capabilities and functions far exceed what we utilize.

Propertyware offers great reporting, that you can schedule, and makes accessing resident data really simple.

This caused issues for about a month and half before we had to stop using the check scanner through Propertyware.

I do not currently use but trial version was very difficult to use and understand.

Initially, we were happy with Propertyware before it was acquired by Real Page and they stopped investing in it.

The support team has been extremely responsive in working with our teams and discussions about enhancements to be competitive with our products.

My experience as an owner was awful. The Owner Reporting feature is terribly lacking.

Unfortunately, this is the day I pay my owner bills and owner checks. This online program is very unstable.

It has been positive and helpful in managing properties.

US Dollar

Maintenance Connection is a multi-site, multi-industry Enterprise Asset Management (EAM)/Comprehensive Computerized Maintenance Management System Software (CMMS) that helps businesses avoid asset failure and reduce downtime. Our user-friendly, web-based CMMS offers comprehensive work order management, preventive maintenance scheduling, and inventory management that can be scaled to your business's needs. 

Industries served:
Agriculture, Alternative Energy, Automotive and Aerospace, Chemical Processing, Construction: Residential and Commercial, Data Centers, Discrete Manufacturing, Education, Energy, Food and Beverage, Government and Military, Healthcare, Machinery, Instrumentation, and Appliances, Medical Device Manufacturing, Metals and Mining, Oil and Gas, Pharmaceutical and Biotech, Process Manufacturing, Telecommunications, Transportation, Utilities.

Base functionalities include complete work order management, preventive maintenance scheduling, Asset Lifecycle Management, inventory & spare parts management, business process automations & notifications, and real-time reporting & dashboards. 


Maintenance Connection’s application can be deployed in the cloud (SaaS) or on-premise and can be accessed from any modern browser, on any modern device (desktop/laptop or smartphone/tablet). Each Maintenance Connection subscription comes with access to a dedicated Account Executive, unlimited technical support, and access to application updates & enhancements.


Maintenance Connection’s CMMS/EAM hybrid is built to be scalable for any organization and enterprise. Application flexibility and configurability play a large part in Maintenance Connection’s appeal to organizations in major industries like manufacturing, healthcare, and energy creation & distribution.



LongDescription

Purchase Order Management

Work Order Creation

Barcoding/RFID

Status Tracking

Customizable Reports

Access Controls/Permissions

Equipment Management

Contract/License Management

Task Scheduling

Key & Lock Management

Customer Database

Recurring Appointments

Job Management

Scheduling

Multi-Location

Facility Management

Audit Trail

Technician Management

Mobile Access

Cost Tracking

Fixed Asset Management

Inventory Tracking

Compliance Management

Real Time Data

Routing

Historical Reporting

Vendor Management

Maintenance Management

Preventive Maintenance

Real-Time Notifications

Service History

For Schools

Asset Tracking

Activity Dashboard

Inspection Management

Parts Management

Alerts/Notifications

Equipment Maintenance

Reporting & Statistics

Reminders

Automated Scheduling

Work Order Management

Job Scheduling

Billing & Invoicing

Asset Lifecycle Management

Facility Scheduling

Inventory Control

Reporting/Analytics

Commercial Properties

Monitoring

Equipment Tracking

Incident Management

Warranty Tracking

Quotes/Estimates

Predictive Maintenance

Energy Management

Third-Party Integrations

Maintenance Scheduling

Document Management

Inventory Management

Calibration Management

Disposal Management

Shipping Management

Depreciation Management

Safety Management

Subscription license: Recurring monthly or annual fee. Cloud and On-Premise deployments.

Perpetual license: Higher up-front purchase (capital expenditure). Low annual support contract.

Contact Maintenance Connection for detailed pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Maintenance Connection

In Person

Live Online

Webinars

Documentation

Videos

Propertyware provides a complete accounting system by allowing seamless integration with QuickBooks. Since Propertyware is scalable, the software will continue to grow as your company does too.


ShortDescription

Propertyware, a RealPage company, is a powerful, customizable and open all-in-one software solution designed to help Single Family property management companies run their business their way. Propertyware provides unmatched customization, an open API for two-way data exchange, portfolio-level accounting and reporting, and the industry’s only solution for multi-regional expansion and growth allowing managers to easily monitor local operations and see holistic reporting with a single sign on.

Built by single-family experts, Propertyware has been the industry’s leading property management platform for almost 20 years for residential rental businesses. Today, we’re fortunate to be the software provider for some of the industry’s largest and most successful single-family property management companies. For more information, visit www.propertyware.com, and connect with us on Twitter, LinkedIn, and Facebook.

Tax Management

Payment Processing

Document Storage

Late Fee Calculation

Financial Management

Portfolio Management

Rent Tracking

Commercial Property Management

Data Import/Export

Accounting

Contact Management

Online Payments

Property Database

Tenant Tracking

Vacancy Management

Insurance Management

Residential Properties

Tenant Portal

Website Management

Lease Management

Credit Check

Owner Portal

Lease Tracking

Property Management

Financial Reporting

General Ledger

For Property Managers

Web-based Deployment

Workflow Management

•	$250 per month
•	Contact Propertyware for pricing quotes

Maintenance Connection vs Propertyware

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