MRI Bostonpost Software

mri

All together I like using MRI and it has everything you need right at your fingertips!

Pros

You have all your information on one software that is easy to search. within seconds you can go from editing vendor information to entering a payment.

Cons

The software has everything you need but the way you correct and change information is very outdated.

MRI is a lifesaver!

Amazing! I can schedule appointments and follow ups, keep notes on my residents, pull reports, and keep up with my properties numbers for everything!

Pros

MRI allows my property to keep up with prospects, current tentants, and their accounting. The reports you are able to pull with this software enables you to find out anything you need to know about our property!

Cons

MRI can be tricky to learn as far as the different codes and pages it has; although, once you have it, you can’t live without it!

MRI Software

Very good experience!

Pros

I used it for many years with a prior property management company. It was a larger company so there were many forms that were customized for us.

Cons

You have to "think" like MRI "thinks" to figure out some functionality, however it was easy to figure out once you have some experience with it.

Accounting Assistant Review

Overall, i like MRI - i just think it could be more modern.

Pros

Researching items is easy due to the multiple filters and fields you can use to narrow down the results of your search. Being able to sort items by column also makes it easier when doing large bank reconciliations.

Cons

The look of MRI software is very outdated. It is also very easy to put something in the wrong period (ie 2081 rather than 2018) but it is very hard to fix a mistake like that. It would be nice to have more prompts to warn you before making some mistakes.

MRI

Pros

I love how easy the software was to set up and how seamless it is

Cons

I do not like that sometimes I do not hear the messages left

Great Accounting Real Estate Software

I have used other software, and MRI is a great overall software for accounting use in real estate. Rather happy.

Pros

I like the windows version of MRI as its very user friendly and fast. The reporting and windowed setup is great for running multiple reports over and over. Everything is where it should be.

Cons

I dislike that they are migrating to a newer web based design. For what we use the software for, the windows version operates quicker and is more efficient. Every time there is an update though, there seems to be more issues than fixes.

Preferred Property Management Accounting software

Have always been trained by my company users. Not sure if MRI offers training directly for users, but would like be a more valuable perk or selling point if it were included with the license.

Pros

Various reporting functions and able to customize reports tailored to specific owners.

Cons

Not the most user friendly. I have used the software for over 12 years now and still learning new things.

Great Accounting Software

The overall experience has been good so far. MRI has allowed us to bring all our property accounts under one umbrella

Pros

The biggest pro with MRI is there willingness to provide API connections which allows data to flow into other programs.

Cons

MRI can be little complicated running certain reports for the novice uses. I am sure once a little more training is had then everything will come naturally

Efficiency at it's BEST!

Pros

Ease of use, great way to track Accounts Payable, vendors, 1099s, invoices, etc.

Cons

Customer Service is a bit difficult, but once they finally find your account information, they are most helpful.

MRI Software

We maintain all our property accounting records in MRI and run all our property reports from MRI software.

Pros

the accounting is targeted for commercial real estate

Cons

complexity of some features especially the budgeting and forecast modules.

Vendor management and reporting for over seven years

Pros

I like that MRI interface is user-friendly and the reports are easy to run. I also like that the reports can be exported to PDF as well as Excel spreadsheets.

Cons

Since my company has been using the web-based version of MRI, MRI X, it has increased the start up time. When before it took a couple of seconds for the program to load, it can take up to 1-2 minutes for it to load now. Not too bad, but it can seem like forever when you need to run a report or enter a new vendor in a rush.

Great Software, Easy to Learn

Pros

MRI web is pretty est to use. There a minimal steps compared to MRI windows. User interface looks really nice and is pretty self explanatory.

Cons

When something goes wrong (latency, reports not updating correctly, etc.) it can take some time for MRI to fix it on the back end. It's also quite difficult to communicate with their customer support team. I feel like they all have 80% knowledge of the software and often you "figure it out together".

Without MRI, it would be impossible to manage our properties!

Pros

I love the organization MRI used to keep our property running smoothly. I love that I can pull a boxscore to review our leads and know where our traffic is coming from. The reports make it easy to keep up with the multiple things going on at a property. This software keeps you updated, has too many wonderful features to list, and should be used at every property management company!

Cons

Because of the in-depth and multi-functional system, MRI can take some time getting used to and time learning. After some practice, MRI will be your best friend and you will wonder how you did it without it!

Robust partnerships, multitude of options, open and easy to communicate with other systems

We gain the ability to give out clients option to select from many partners, to utilize the newest platforms, and to cross over many areas (commercial, residential, public, etc.)

Pros

I like the options it provides and the unified experience it offers. I enjoy the ability to integrate with other software if I do not pick one of their products. They have options for commercial and public options and are rapidly growing to support a larger market. They are also an international company and have been around for many years.

Cons

So far the only thing that seems to be a negative is that support is mainly pointing to documentation and training is pushed to be mainly web but this can also be a good thing to save money, time, and travel.

Great to work with and easy to customize but customer support is terrible

Pros

user friendly, easy to customize, great to be able to make the software as flexible as needed to fit the company needs

Cons

upgrades are not easy to work through with many issues throughout upgrades, customer support is extremely slow and can take a couple weeks to finally get an answer back as to if the issue found is an issue that has a workaround or will have to wait for MRI to fix the issue in a long-term change.

MRI Bostonpost for Affordable Housing.

Pros

- Bostonpost makes accounting for Affordable Housing a must. Security is simple to set up and assure the sensitive information is not exposed .

Cons

- Customer service takes for ever to resolve issues. Closing work orders are tedious and time consuming. I feel as if the issues take weeks at a time to get resolved.

Been using this software for more than 20 years very user friendly

Automation, structure, speed.

Pros

Modules are very easy to use. Admin role is very straight forward especially for user security. Able to fix quite a few things behind the scenes through SQL.

Cons

WEB side a bit cumbersome not as fast as the windows. Budgeting module lacking needed reports. Recoveries module not as user friendly as the rest of the software.

Value packed software, accounting rich with strong ability to integrate w/ other software

easier than most other accounting software

Pros

The detailed accounting from tenant management, work orders . It made it easy to identify costly tenants and variances in my budget.

Cons

not the easiest software to train new employees on, and was extremely difficult for prospecting with new renters compared to my experience with Yardi and OneSite. Also, it would let half information process in the system (such as work order with no info or category) this should have popped up w/ error box to be able to submit.

Great product - but overpriced

User friendly with great customer support.

Pros

The windows version is very user friendly. It's easy to navigate around, run reports, and pull up booked data

Cons

Our company loves the ease of the product, however it's very pricey. We only don't use it to its full capacity, so it would be nice if they would break down their pricing based off customer usage.

Generally terrible customer service

Danielle is great. Most of our staff has learned to just wait and speak with her rather than bother with other customer support staff. We've all found Chad to be rude and unhelpful on every occasion. He'll answer questions by saying, "it should work" (but it doesn't and won't confirm) or "just check the help page". He doesn't ever seem to listen to the actual question but rather explains something we already know how to do. For example: we wanted to know if the reoccurring work order function could/would do more than put work on a calendar. We were hoping it would actually generate those work orders and dispatch them automatically. In a discourteous tone he informed us we should have checked the help page (which we always do just to avoid talking to him) and then sent us the help link for how to create a work order. We know how to create a work order. That was not the question. When we called to see if the lottery function could be run by unit size or other parameters Chad told us "it should work" without out bothering to confirm. Well the feature doesn't work like that and it would have been nice to know ahead of time so we could do our own lottery outside of Boston Post.

Pros

Boston Post software is relatively inexpensive when compared to other property management software.

Cons

Makes even what should be simple functions convoluted and/or generally arranged poorly. Customer service is pretty awful with the exception of ONE person.