Nuvolo

RATING:

4.0

(5)
Overview

About Nuvolo

Nuvolo provides an industry leading, Connected Workplace solution – built and certified on the ServiceNow platform. With Nuvolo, you can manage your people, assets, and employee workspaces on one, SaaS-based platform, unlocking collaboration and advanced analytics across your business. Empower your teams with a constantly evolving platform that powers Maintenance, Dispatch, Space, Real Estate, Leasing, Project Management, and Sustainability needs. Primary industries we serve include, healthcare, life sciences, retail, government, higher education, technology, financial services and enterprise. The Connected Workplace is natively built on ServiceNow, so you can easily integrate across business areas and automate enterprise-wide processes. Here are the main solutions...

Nuvolo Pricing

Please contact Nuvolo directly for pricing details.

Free trial: 

Not Available

Free version: 

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Submit requests in an easy to use employee self-service portal
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Nuvolo Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

4

Functionality

4

Most Helpful Reviews for Nuvolo

5 Reviews

Rasmus Bay

Facilities Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

IWMS- Nuvolo Review

PROS

- Part of ServiceNow platform - IWMS, possibility to have different Facility areas in one system - Customization possibilities - User friendly - Technician mobile app with offline mode - Listens to customers and develops on the product/modules

CONS

- System documentation - Missing end-user/customer mobile app - Different use of drawings in the system could be better

Dora

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2022

Nuvolo is good but not great

On the US side, Nuvolo support is very responsive and the communication is great. Unfortunately, our cases are usually assigned to employees who are overseas and the language issue can be very frustrating and time-consuming.

PROS

Built on ServiceNow platform so is very flexible.

CONS

Lack of understanding of our industry lead to over customization without fully understanding the downstream effects. Nuvolo provides good support, but this system needs several in-house support personnel who fully understand the product to manage/maintain/update constantly.

Reason for choosing Nuvolo

I was not with our company at the time the switch was made.

Reasons for switching to Nuvolo

I was not with our company at the time the switch was made.

Nelson

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed March 2022

Review

PROS

That it runs on the ServiceNow platform.

CONS

Requires a ServiceNow license to create reports. Support is slow.

Karli

Hospital & Health Care, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed March 2022

Engineering Projects

Has been positive so far with effective help from customer support.

PROS

Seems to be best product for ease of use in the field. This is a limited field of options for CMMS software, but this one is the simplest and easiest to integrate, though a full-time endeavor.

CONS

This still needs years of development to be as effective as it can be. There are many improvements to be made, but still the best option.

User Profile

Vielka

Verified reviewer

Pharmaceuticals, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Es la mejor solución para un departamento de Ingeniería

Es muy recomendable para todos los departamentos que requieran de una mano con la organización, proyección y creación de ordenes (no solo preventivas, incluso se puede manejar para las correctivas), para la gestión de áreas y no solo la usas en la computadora. Por lo que es muy buena de usar y obtener.

PROS

Nuvolo hace lo que varios Software hace por separado, unifica las herramientas y las trabaja sin problema alguno.

CONS

Al principio se dio compleja la integración por unificar tantas cosas a la vez, pero son cosas de adaptación.

5 Reviews