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Frontrunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
What is OwnerRez?
OwnerRez is a powerful and flexible system for managing vacation rental properties. OwnerRez provides booking and maintenance management, payment scheduling and collection as well as insightful reporting.
OwneRez allows property managers to manage all properties through one dashboard. It supports Integration with various listing sites such as AirBnB, TripAdvisor and HomeAway. OwneRez is a comprehensive booking engine built by people who not only know but also own vacation rentals.
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User Review Highlights
4.97
120 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"I love everything about OwnerRez - - the software is so easy to use. It makes my life so much easier."
"I love that it integrates with the short term vacation platforms. All my information in one place."
"Integration with other vacation software, and ability to control the narrative in a custom manner. Love the automation behind the scenes."
"So, my own frustration was my biggest enemy. I quickly asked for help when I was lost and always quickly received a response."
"Poor owner portal and just major API channels connect."
"So we still have to login to each service when inquiries or bookings come in, but that is a problem with the booking sites, not OwnerRez."
Read user reviews
Which features does OwnerRez offer?
Core features:
AccountingActivity DashboardActivity TrackingAlerts/NotificationsAPIAvailability ManagementBilling & InvoicingBooking ManagementCalendar ManagementChannel ManagementShow more features +
Other Top Recommended Property Management Software
How easy is OwnerRez to use and deploy?
OwnerRez supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android.
4.97/5 out of 120 Reviews
Showing 1 - 5 of 119 reviews
Sheron
Company size: 2 - 10 employees
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2021
OwnerRez has ben a great boon to my business!
Lacey
Verified reviewer
Company size: 2-10 employees
Industry: Leisure, Travel & Tourism
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
March 2022
Skip the hunt, OwnerRez takes all!!
Pros
I love the many functions it offers, the ease of use, the customer support and help section, along with the forum, the price is outstanding and after trying out ALL the other options first, I can strongly say I wouldn't change a thing!
Cons
There is nothing i don't like! It offers it all!
Reasons for switching to OwnerRez
Pricing is way better and it offers a lot more features with super easy to use interface.
Julia
Company size: 2-10 employees
Industry: Hospitality
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
Really happy with Ownerrez after trying many other softwares
I rent six properties in a remote location in Greece. Each one has some very specific needs in how I manage them. I do the online part and work together with the owner who is on the field and need many specific things from me. With ownerrez a lot of what I used to do in like 5 steps using different softwares now are done in one step. I have a complete picture of my scenario of reservations and finances without doing anything. Before I had to do many entries in different softwares. I am really happy with their customer service too. They are fully committed to us clients and to improving their product. Highly professional and dedicated to excellent quality.
Pros
I has a lot of flexibility for my unique needs as the manager of 6 vacation rentals in Greece. Basically everything I had needed so far I found a work around in OwnerRez. Or the staff helped me to find a solutions. Few things I still need to do outside of it. But my workflow managing my listings and reservations has really become simpler and much much faster.
Cons
It is not as beautiful as other options I’ve used. And it is not as user friendly either. But all other options I’ve used had some critical limitations that I couldn’t work around. For my type of property management I needed some very specific things. Together with the staff at ownerrez, always by email, but efficiently, we almost always found a solution.
Reasons for choosing OwnerRez
Flexibility within a really robust system and highly professional staff super committed to their product and to solving my unique needs.
Reasons for switching to OwnerRez
Hostaway had some bugs and limitations and over complications on the money collection and quote to guests etc. Lodgify was way too limited and inflexible to me.
Brian
Company size: 1 employee
Industry: Hospitality
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
OwnerRez has the features and support!
I recommend it!
Pros
The functionality is pretty incredible, and the support team is very very thorough .
Cons
It's not the most modern interface. I value function over attractiveness, so I don't mind too much. It's still somewhat intuitive.
Shelley
Verified reviewer
Company size: 1 employee
Industry: Leisure, Travel & Tourism
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2022
By far the best channel manager and PMS for the money!
Excellent! I'm so glad I found it, it has really solved all my problems and for the price, it is comparable in cost to many of the other sites and less expensive than quite a few of them.
Pros
OwnerRez works really great. It's SO robust and has so many features! I'm very pleased with it - I've looked at a dozen different systems and did a test run of about 4 of them. None could do what OwnerRez does - it allowed me to do several functions I was unable to do in the other systems. And a HUGE PLUS: the customer support is amazing. They reply very quickly (business hours) and are extremely helpful.
Cons
It takes quite a bit of time to get set up in the beginning - but that is going to be the case with EVERY good PMS or channel manager. Once you get it set up, it's a breeze to use. Just know and expect to put some time at the beginning.
Reasons for choosing OwnerRez
See above
Reasons for switching to OwnerRez
I still use Wix for my website, but replaced the Hotels function with OwnerRez. I also tried Lodgify, Smoobu and Vacation Rental Desk on a trial for my PMS/channel manager. OwnerRez has an easy to use interface and my favorite part is the ability to clearly see all the reservations at one glance. It also does several things that the others were not able to do, the biggest being the way it can nest and link different of my properties together to eliminate double bookings. (The others had this feature, but only at one level. I needed two levels - a linked property and then another link to a sub-property. OwnerRez handles this just fine!)
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