About OwnerRez

OwnerRez is a powerful and flexible system for managing vacation rental properties. OwnerRez provides booking and maintenance management, payment scheduling and collection as well as insightful reporting.

OwneRez allows property managers to manage all properties through one dashboard. It supports Integration with various listing sites such as AirBnB, TripAdvisor and HomeAway. OwneRez is a comprehensive booking engine built by people who not only know but also own vacation rentals.


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

78 Reviews of OwnerRez

Average User Ratings

Overall

4.99 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(76)

76

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 78 results

March 2019

User Profile Picture

Todd from Vacation-Maui.net

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

So Happy!

Pros

I honestly cannot say enough good things about OwnerRez as both a software and as a company. Having been in business for many years in both the technology and manufacturing realms and now in vacation rental management, I have a real appreciation for quality customer service. The service and technical support offered by this company truly sets the bar for others. I continue to be blown away at the speed and thoroughness of their responses even at late hours, on weekends… you name it! Now the software – just WOW! OwnerRez has saved our company so much time and energy. From calendar syncing, guest communication, automated emails, an amazing variety of reports, integration with other platforms (VRBO, Airbnb, Booking.com, QuickBooks), etc. – I could not imagine functioning without it. Best of all – the hosted application is fast! In addition, the website hosting gives us an all-in-one solution to be able to see everything that is happening from one place and share that with our customers. It even works on your mobile phone! I could go on and on – but you get the idea – I love this software and more importantly – the company and service behind it!

Cons

There are too many options? HA! This software does so much that truly complete configuration can take some time - but is that really a con? I can't really think of a con or complaint.

April 2020

Andrea from CelebrateBR LLC

Company Size: 2-10 employees

Industry: Hospitality

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

If you have doubts or issues, don't have to wait long for a fast support team response!

it was self explanatory and easy to work with, but yes you have to experience and try for yourself. It's a lot of features and the best way to learn is using it... Some things you will find out works great for you and other features not so much, but you can just not use it and leave it aside. Overall great functions and fast learning after you begin using it.

Pros

It's kind of easy to work with, unlike many others in the market, but is you have any problem or doubt, the support team is A-M-A-Z-I-N-G-L-Y fast to respond!! So you can solve most of the problems or doubts real quick.

Cons

no negative issues so far... I am still learning some functions, but so far it worked great for what I need.

Reasons for Choosing OwnerRez

easy to work with and the main functions were there. After purchase I realize what they have the best is their support team. They never failed me once getting back to me quickly and solving or explaining my issues/concerns.

Reasons for Switching to OwnerRez

Actually I used Ciirus as a homeowner last year. But as a Homeowner I already had difficulties using it. And you do not allow all features for homeowners. I wonder how it must be a lot more difficult with administrator functions.

March 2021

Robbye from Howard Beach Condo

Company Size: 1 employee

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Superb Customer Service

I cannot say enough about their customer service. Always quick to help and always goes beyond what is required.

Pros

Set up was easy with detailed examples to help guide you through the steps.

Cons

Not having a technology background, I do not have any suggestions for improvement-it works seamlessly for me.

Reasons for Choosing OwnerRez

Customer Service and ease of use.

Reasons for Switching to OwnerRez

I had several technical problems along the way and it was always hard to get an answer to my questions from Wix. When I began using Owner Reservations, their customer support would help me with questions that should have been answered by Wix. It was an easy decision to also let Ownerrez host my website and I have not regretted that decision at all.

March 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2018

Really cool software

Pros

OwnerRez is an innovative new tool that works pretty well for what I use it for. It has a nice, clean UI.

Cons

Although it has a good UI, there are always problems, and there are occasionally buttons or features that I don't need as much that clutter things.

March 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

OwnerRez makes a big difference

Incredible company and top notch support. They really want to see that you are successful [SENSITIVE CONTENT HIDDEN] is amazing).

Pros

OwnerRez has enormous capability and configuration to manage our properties. It is phenomenal software and the customer support is absolutely incredible. Very impressive company. We have been able to automate our business to new levels using OwnerRez.

Cons

Overall I love the software and it is way better than several we had tried.

Reasons for Choosing OwnerRez

Price, capability, support, community recommendations, integrations

Reasons for Switching to OwnerRez

More capabilities, legal agreements, integration with locks, a true CRM