Payquad

Payquad

RATING:

4.89

(9)

About Payquad

Payquad Solutions is a cloud-based property management software designed to automate tasks and streamline processes that pertain to running residential and commercial properties, condominiums, and student housing. The platform eliminates the common pain points that hamper property management operations, leasing, resident or tenant communications, maintenance and repairs, document management, security, and payment, among others. One platform to simplify all day-to-day operations. Payquad’s rent payment platform helps property management companies receive funds and reconcile accounts. Built in messages and notifications remind residents to make their payments on time and link them directly to multiple payment options. A tenant portal enables managers to receive ...
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Payquad Reviews

Overall Rating

4.89

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Showing 9 reviews

Tammy

Company size: 11-50 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2022

Payquad User Review

We have been using Payquad since it's inception and are very pleased with the features and ease of use. Payquad listens to their customer feedback, and is always coming up with new features and functions. Customer service is on par, they are easily reachable and always willing to help and if unavailable always get back to you in a timely manner.

Pros

The ease of use, and set-up. Very simple and not complicated.

Cons

Honestly, have not yet run into any cons with this product.

Reasons for choosing Payquad

ease of use, no major issues with the product.

Immanuel

Company size: 11-50 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

June 2019

It Pays To Use Payquad

Payquad has been able to assist with automating processes in our organization which in turn increases productivity and allows us to focus on other areas in the business.

Pros

Customization and ease of use. Payquad has been able to work with us to ensure smooth on-boarding of their platform into our management software. This has helped increase productivity by reducing the manpower necessary to track, process, and input deposits. Their other features, like Maintenance Requests have assisted with keeping trades and duties organized and provide an analytical tool into tracking persistent issues that require additional attention.

Cons

Every successful company strives for perfection. Payquad is no different. We look forward to them expanding their features in an effort to morph into a full-bodied management software. A one stop shop.

Reasons for choosing Payquad

Payquad was attentive to our needs, assisted through the digital automation learning curve and provided direct hands on support.

Ciana

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2022

Small Business' Swiss Army Knife

They've been excellent since day one. They're receptive to feedback and are always looking to improve the product.

Pros

Payment processing and tenant portals are critical to the smooth functioning of our business, and provides a slick easy to use interface for our tenants to interact with.

Cons

Does not integrate with our accounting softwares, and with some aspects of our workflow.

Reasons for choosing Payquad

Better priced, and listed to our needs and provided us with the solution we required as a small business.

Richard

Company size: 51-200 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2019

Easy to use product that works

PayQuad allows buildings to have an online presence to collect rent. It speeds up rent collection improving cash flow. Also allows tenants to make online requests for maintenance.

Pros

The end user experience. Our tenants find it easy to use. The hardest part is getting the tenants to try it. However once they do, then they are sold

Cons

Having to get site staff to accept the change and push the tenants to use the product. Its driven by the staff at the site and their readiness to get tenants onto PayQuad

Iqbal

Company size: 51-200 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2022

Payquad Online Residential Rent Collection

Extremely positive.

Pros

The ease of use, and customer support when needed. Payquad is reasonably fast and timely in providing assistance when needed.

Cons

Nothing comes to mind, as we use rent collection feature only.

Reasons for choosing Payquad

Payquad provided all the tools for the initial approach to the tenants; and ability for the tenant to contact Payquad directly if there were any issues creating the account, or subsequent login.

Mei

Company size: 201-500 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2020

Payquad Resident Portal

Payquad has offered our tenants the ability to pay rent online, submit service requests online, and book amenities such as visitor parking and party reservations.

Pros

Customer support team to assist tenants and site staff takes the pressure off head office to troubleshoot those issues.

Cons

We look forward to being able to integrate suite inspections in the future.

Reasons for switching to Payquad

Payquad offers a support team to assist with issues. Their user interface is very easy to understand.

Eric

Company size: 501-1,000 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2019

Amazing software that helps us increase resident satisfaction and create management efficiencies

Pros

It's really easy to use and gives our tenants payment options as well as maintenance request and messaging options directly in their hands. It's allowed us to save money and create real operational efficiencies in our day to day process. It also connects directly to our back-end systems seamlessly, which is awesome.

Cons

Nothing to note at this time.

Michelle

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

August 2022

Easy online Payment

The transition to PayQuad was relatively easy and it has made rent collection much easier. We can easily see who has paid, collect rent and report it easily and provide statements.

Pros

Easy to use. Easy to track Tenant payments. Easier to collect on First of the month.

Cons

We had some early issues with the system, but they have since been resolved.

Jeff

Company size: 11-50 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2022

Payquad has been a game changer!

Pros

Payquad easily synced with our property management software Rent Manager seamlessly.

Cons

I would like to have the ability to send money back out which is current not available.