Payquad
About Payquad

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Most Helpful Reviews for Payquad
1 - 9 of 9 Reviews
Tammy
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Payquad User Review
We have been using Payquad since it's inception and are very pleased with the features and ease of use. Payquad listens to their customer feedback, and is always coming up with new features and functions. Customer service is on par, they are easily reachable and always willing to help and if unavailable always get back to you in a timely manner.
PROSThe ease of use, and set-up. Very simple and not complicated.
CONSHonestly, have not yet run into any cons with this product.
Reason for choosing Payquad
ease of use, no major issues with the product.
Immanuel
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
It Pays To Use Payquad
Payquad has been able to assist with automating processes in our organization which in turn increases productivity and allows us to focus on other areas in the business.
PROSCustomization and ease of use. Payquad has been able to work with us to ensure smooth on-boarding of their platform into our management software. This has helped increase productivity by reducing the manpower necessary to track, process, and input deposits. Their other features, like Maintenance Requests have assisted with keeping trades and duties organized and provide an analytical tool into tracking persistent issues that require additional attention.
CONSEvery successful company strives for perfection. Payquad is no different. We look forward to them expanding their features in an effort to morph into a full-bodied management software. A one stop shop.
Reason for choosing Payquad
Payquad was attentive to our needs, assisted through the digital automation learning curve and provided direct hands on support.
Ciana
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Small Business' Swiss Army Knife
They've been excellent since day one. They're receptive to feedback and are always looking to improve the product.
PROSPayment processing and tenant portals are critical to the smooth functioning of our business, and provides a slick easy to use interface for our tenants to interact with.
CONSDoes not integrate with our accounting softwares, and with some aspects of our workflow.
Reason for choosing Payquad
Better priced, and listed to our needs and provided us with the solution we required as a small business.
Iqbal
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2022
Payquad Online Residential Rent Collection
Extremely positive.
PROSThe ease of use, and customer support when needed. Payquad is reasonably fast and timely in providing assistance when needed.
CONSNothing comes to mind, as we use rent collection feature only.
Reason for choosing Payquad
Payquad provided all the tools for the initial approach to the tenants; and ability for the tenant to contact Payquad directly if there were any issues creating the account, or subsequent login.
Mei
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Payquad Resident Portal
Payquad has offered our tenants the ability to pay rent online, submit service requests online, and book amenities such as visitor parking and party reservations.
PROSCustomer support team to assist tenants and site staff takes the pressure off head office to troubleshoot those issues.
CONSWe look forward to being able to integrate suite inspections in the future.
Reasons for switching to Payquad
Payquad offers a support team to assist with issues. Their user interface is very easy to understand.
Richard
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Easy to use product that works
PayQuad allows buildings to have an online presence to collect rent. It speeds up rent collection improving cash flow. Also allows tenants to make online requests for maintenance.
PROSThe end user experience. Our tenants find it easy to use. The hardest part is getting the tenants to try it. However once they do, then they are sold
CONSHaving to get site staff to accept the change and push the tenants to use the product. Its driven by the staff at the site and their readiness to get tenants onto PayQuad
Eric
Real Estate, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2019
Amazing software that helps us increase resident satisfaction and create management efficiencies
It's really easy to use and gives our tenants payment options as well as maintenance request and messaging options directly in their hands. It's allowed us to save money and create real operational efficiencies in our day to day process. It also connects directly to our back-end systems seamlessly, which is awesome.
CONSNothing to note at this time.
Michelle
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Easy online Payment
The transition to PayQuad was relatively easy and it has made rent collection much easier. We can easily see who has paid, collect rent and report it easily and provide statements.
PROSEasy to use. Easy to track Tenant payments. Easier to collect on First of the month.
CONSWe had some early issues with the system, but they have since been resolved.
Jeff
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Payquad has been a game changer!
Payquad easily synced with our property management software Rent Manager seamlessly.
CONSI would like to have the ability to send money back out which is current not available.