STAN AI

RATING:

5.0

(10)
Overview

About STAN AI

Feeling overwhelmed by resident inquiries and repetitive tasks? STAN AI, a top-rated solution on Software Advice, is your key to a more streamlined and efficient property management experience. This innovative virtual assistant empowers residents with 24/7 support while freeing up your team to focus on what truly matters – building strong resident relationships and tackling strategic initiatives. Here's how STAN AI transforms property management, making it a Software Advice favorite: Resident Satisfaction at its Peak: Residents get instant answers to common questions about rent, leases, policies, and the community – all through a user-friendly chat interface accessible via SMS, email, phone, or popular platforms like Whatsapp and Facebook. This seamless experience em...

STAN AI Pricing

Free trial: 

Not Available

Free version: 

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AI that Responds to Homeowner Calls. STAN Voice AI is designed to respond to homeowner calls instantly, 24/7 about any issue- so community association managers don't have to.
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STAN AI Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for STAN AI

10 Reviews

User Profile

Therese

Verified reviewer

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Saves me time!

PROS

I have been using Stan AI for 2 years now and I can happily say that it has helped me in many ways as an Association Manager. I use it to broadcast text to owners. The owners use it to text Stan and get info, resulting in fast and correct responses to them, making them happy. Fewer messages to us about items they can find out from Stan. The internal platform is easy to use and update. It also pulls info directly from our system now and from the condo docs which is a lifesaver. The Stan AI team is constantly working on ways to improve and add services that would be useful. My favorite part is the Chat GPT aspect which focuses on industry responses. Use it all the time! Thank you Stan AI!

CONS

There is nothing I can think of that I dislike about the product. Usually when we ask they are able to make it happen.

Guilherme

Real Estate, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Highly capable Community Association text response AI

PROS

Stan AI has helped me in many ways as an Association Manager. I use it to broadcast text to owners and the owners use it to text Stan and get info. Our staff has now more time to work on things since most if not all responses can now be generated from Stan.I find myself using the internal platform often as there is a Chat GPT plugin.The fact that StanAI can integrate with our accounting/owner platform and get updated information is essential as we do not have to manually update new information.

CONS

Stan is constantly dishing out improvement updates so they are able to quickly adapt to most of our request and concerns.

Lauren

Real Estate, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great Tech Assistance in a Busy World

The management company I work for has been using STAN AI for a couple of years now and it has been a great company and system to work with. As someone who had a portfolio of seventeen community associations at one time, it is great to use the tools and technology that we have to better service our clients. As someone who has worked in this industry for many years, I can say that the technology is top notch and is necessary to keep up in today's world. From a customer's perspective, STAN AI has been great to work with. They are very responsive when I reach out and always impress me with their customer service. I would definitely recommend working with STAN AI.

PROS

The best part of STAN AI is that it reduces the phone calls and emails received by my office. It also helps the customer because they can get answers to many questions 24/7 instead of having to call during our business hours or wait for a reply to an email.

CONS

The only con to STAN AI is the initial setup as it is time-consuming.

Marina

Information Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Amazing

PROS

My life has been so much less complicated since I started using STAN AI Textbot

CONS

My life has been so much less complicated since I started using STAN AI Textbot. I can easily create notices to homeowners and the text assistant frees up my time to be able to focus on my daily tasks without worrying about each inquiry that comes in!

Jennifer

Real Estate, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

The Future Is Here! The Future Is STAN!

PROS

Our company has used Stan for a couple of years now and we have been extremely happy with the return on our investment! Our clients have a wealth of information at their fingertips and can access that information 24-7. Stan allows us to provide immediate responses, so service to our clients is no longer limited to just our office's hours of operation. The future is here. The future is Stan!

CONS

AI is a new technology, which sometimes comes with opportunity for troubleshooting. With any situation of learning for Stan, the human-in-the-loop team is quick and courteous with their assistance.

Tracy

Real Estate, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Super addition and cuts response times!

The amount of time saving answers STAN provides has reduced the number of calls and emails received.

PROS

The ease of use for our clients! STAN is always available for both owners and the manager, right at the fingertips.

CONS

A calling feature would be beneficial to those that do not text.

Vendor Response

Thank you for your in-depth analysis of our product suite.

Replied August 2023

Candice

Real Estate, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

This is your new tool for customer service

It is a time saver for the call center. It has alleviated a significant number of incoming calls.

PROS

STAN is very easy to use and adapts quickly to that needs of this organization.

CONS

I don't have any suggestions at this time but we are compiling a list that we will take to customer service once we have been using it a bit longer.

Tracey

Real Estate, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Stan AI is amazing!

Stan AI is helping make corporate communications so much easier.

PROS

Ease of use and simple to understand. Our team has agreed that this is a great business too.

CONS

Nothing comes to mind. We have really enjoyed the product.

Jose

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Great A.I tool

PROS

Stan A.I has been helping us in the office, all tedious tasks are not handled by Stan, great product

CONS

Sometimes its a bit slow but i guess this will change with time

Barbra

Management Consulting, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Excellent!

PROS

Stan AI is ahhhhhmazing! It delivers on all areas. It's an excellent tool for streamlining communication. You will love it and so will your community!

10 Reviews