SuiteSpot

RATING:

4.7

(11)

About SuiteSpot

SuiteSpot offers a comprehensive suite of software solutions designed to enhance collaboration, improve performance and streamline goal attainment for operational teams. SuiteSpot Maintenance focuses on transforming and optimizing maintenance team performance. With this solution, operational teams can streamline their maintenance processes, manage work orders more efficiently, and integrate seamlessly with existing property management systems such as Yardi. Additionally, the solution provides scorecards that offer actionable insights within the maintenance operations.

SuiteSpot Pricing

Contact SuiteSpot for pricing details.

Starting price: 

$0.50 per month

Free trial: 

Available

Free version: 

Not Available

SuiteSpot work order analytics

SuiteSpot Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for SuiteSpot

1 - 5 of 11 Reviews

ofir

Real Estate, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Must have tool for every Multifamily operators!

PROS

SuiteSpot has changed the way we manage our maintenance processes. It was incredibly quick and easy to set up while still giving us the flexibility needed to manage our maintenance processes across our portfolio. The integration with Yardi is a huge help as it eliminates duplication of work and gives everyone access to the information they need, especially helpful for proving resident damages. There's really nothing like it!

CONS

Requires some set up if you need to customize your reports and workflows to make sure it is working correctly for your business. Like with any new software, the set up can be time-consuming but once it is done, it is totally with it!!

Marios

Real Estate, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Very easy to use

PROS

Really liking the ease of adding items and assigning them to appropriate people. The email confirmations and the on WO notes really help make the whole process seamless.

CONS

Would love to see more options for mobile user that are currently not accessible. Also bring the Edit WO option forward as it is very much buried in the WOs

Reasons for switching to SuiteSpot

Change of work environment.

Ricky

Construction, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2021

Decent software, but with potential

PROS

I really like the cross-platform functionality. It really helps when it comes to going between site work and office work.

CONS

SuiteSpot has been easy to learn, but limited in its capabilities. Once it can connect to our other internal software (Yardi), it will cut down the time taken to upload information, communicate deadlines and generate reports. I look forward to seeing it become a great tool.

Shane

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Fantastic Product with a great team!

PROS

Easy to use and user friendly. The software has added a ton of transparency to our organization. SuiteSpot has allowed our operations to identify many inefficiencies and make significant improvements. The support team is very quick to respond to questions and inquiries.

CONS

The software can get slow when loading large volumes of data, however, I believe there are updates on the way.

Karla

Consumer Services, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Leasing Consultant

Overall great program to have and use for property management

PROS

What I like about it is that it's very easy to use. Keeps all of or work order and inspection in file. Easy to navigate and manage in our property.

CONS

The only thing I don't like is that when one person does an inspection on their log in only they can see it.