Payscore

RATING:

4.4

(16)

About Payscore

The Closing Docs is an online income verification tool that helps property managers and lenders make the best applicant approval decisions. Ideal for rental applications, home loans and employment agreements, The Closing Docs provides an insight into an applicant's financial standing at the moment that it matters most. With The Closing Docs, professionals can validate an applicant’s income and employment status in one place and eliminate hours spent on paperwork.

Payscore Pricing

Only for the applicant. The Closing Docs is free for the property manager.

Starting price: 

$10.00 one time

Free trial: 

Available

Free version: 

Available

The Closing Docs income report

Payscore Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Payscore

1 - 5 of 16 Reviews

User Profile

Shanna

Verified reviewer

Computer Software

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Quick and comforting

Comfort of knowing that my tenants are financially capable.

PROS

When I rented my place out, I loved knowing that my tenants were thoroughly vetted financially before I took them on. It was cool seeing a quick snapshot of their finances before I made a decision.

Falinda

Real Estate, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Game Changer

Payscore was a game changer for us. Reduced fraud, created efficiencies in the application process, and gave our team more time back in their day. Would not operate without this type of service/technology.

PROS

Customer service, ease of use of the dashboard, ease of reports. The Payscore team listens to feedback from the end user and implements, when appropriate.

CONS

Can be frusterating to a non-tech savvy applicant.

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed December 2020

Just use RealPage

You get what you pay for. It's cheaper, but so is the product and support.

PROS

-You can do an "expedited background and credit check" that does not need an SSN. Good for shaky tenants who do not want to share that.

CONS

The income verification shows EVERY DEPOSIT (including refunds). Very disorganized. Continuously have issues with support, who is the company founder. He refuses to see when there are issues with the pull and will argue with me until I have to outline the situation again.

Reasons for switching to Payscore

Cheaper. We are switching back.

Vendor Response

Thanks for submitting a review regarding The Closing Docs. We would be more than happy to answer whatever questions you have about our automated income verification services. Because you have described services we do not deliver, it may be that you have us confused with another of your vendors? And you list having a service experience which is atypical, further suggesting you may be thinking of others. Any of our existing customers will tell you the team is prompt, courteous and resolute in meeting their needs. Please feel free to connect with us at support@theclosingdocs.com and we'll be happy to foster your success while addressing any concerns or questions you may have.

Replied December 2020

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Streamlines my tenant application process

Income verification has always been a hassle, and the current methods of using pay stubs and W-2 forms are outdated. The Closing Docs modernizes and digitizes the income verification process for property managers, creating efficiency in our business!

PROS

The Closing Docs' automated income verification allows me to automate the entire rental application process. When you're a property management firm trying to scale, automation is key and The Closing Docs allows me focus my time on more high-impact items!

CONS

While 95% of applicants comply, there are still older applicants that hesitate through the income verification. Luckily, The Closing Docs provides an alternative workflow for the people uncomfortable with connecting their banks.

Christopher

Verified reviewer

Real Estate, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Best Way To Verify Income and Bank Balances

It gives us a really detailed dive into recurring and non recurring deposits, the average net income and bank account balances that are linked to the account. We've had some resistance and some of that we were able to convince to use the program. However, most applicants have been completely fine with syncing to their accounts after we assure them it only provides us a report and not access.

PROS

This gives us so much piece of mind and combats against applicants providing fraudulent bank and pay statements. It syncs so effortlessly with our property management software.

CONS

The only minor issue is that I would like the mobile number to auto populate the same way it does with the name and email of applicants when it's synced with my property management software. That's the only issue I have which is pretty much a non issue.

Reason for choosing Payscore

I was in the market for a product just like this and saw a recommend on a property management Facebook page so I gave it a shot and it has been an integral part of our application process since. Also landlords love that we do this.

Vendor Response

Thank you Chris, we are happy to make your life easier as a property manager!

Replied August 2020