I don't have any reason to hate or dislike this software actually. Unless its page load that sometimes takes more time than other website.

Ease of use is a great benefit. We've used other programs before for registration, and this is least clunky.

Their reach is far greater than mine is, as a small non profit, so their built in marketing and promotion is a true feature.

Great for the consumer because it is easy and right on your phone. Great for the hosts because you can keep track of everyone.

Many of the best events I've attended were found on Eventbrite. So having the opportunity to buy and sell with them was a great experience.

The cost - FREE - of course is great. The ability to create and collect custom fields of information.

I like how you can see all the events in your area and how it's easy to book tickets from eventbrite with the best prices.

It was confusing for my users to use the system from their end. It was common for people to register wrong.

This can be a challenge for fake events or non-authenticated events that are selling tickets. Sometimes people will buy tickets to non-legitimate events and expect something else.

My experience with this App has been easy and amazing, I have found some great events going on in my area.

Pretty easy to set up an event, good depth of features that more than covered my basic needs, some nice inbuilt featuers like automated email reminders before the event.

Anything you need to plan can be accomplished with Eventbrite. Its easy to use and create content that you will you will be very pleased with.

For all the events I've set up (free and paid), I always want to use Eventbrite. Featuring great analytics and integrations within the software.

I'm happy with Evenbrite, both in terms of features and ease of use. The few times I've needed help from customer support they've been quick and helpful.

The events are pretty straightforward with a description and the price, some are even free. Overall, the concept and website is easy to follow and helpful.

I have found that the Facebook integration feature is helpful in expanding an events reach. I have found this service to be one of a kind due to the free features available to any user.

Eventbrite is a great software hosting and accessing events, I love the personalized features that recommend events that I would be most interested in.

Overall, this is a great app to have handy if you are hosting an event or are looking for something to do for fun.

Overall I think Eventbrite is a fantastic event management software that is inclusive of every type of event, and the options available to you without having to part with any money are very good.

They have refused to renegotiate the contract but also refuse to release funds so we can pull off our event.

I enjoyed the ease of use and ability to engage the recipient with an email that feels like an exclusive invitation.

It's great for smaller venues and groups that need to get their word out quickly and easily. Support staff are wonderful to work with as well.

My overall experience has been pretty good. I have continuously used this software for events and have been pleased.

Overall, I've had great success in using it for personal and business events and recommend you try it out, even for interoffice functions. Helps keep  all the info organized in one place.

The only complaint is that sometimes it doesn't show that there are no more tickets available.

Eventbrite is one of the best places to connect with a large variety of continuing education  opportunities, and it makes connecting our community to school sponsored events extremely easy.

Generally, the feedback is about poor customer service and in some cases been victim of scams which were left unresolved by the Eventbrite team.

That however is very annoying and frustrating when you are on the go and just need to get the ticket right away.

Good solution for organizing attendance for events. I like how it connects with a variety of other services.

Super easy to set up complex ticket types for various events/trainings. I love how user friendly it is and the ability to export registrant data.

This is great for promoting local events. Many of our clients have utilized this tool with great success.

Simplicity is the name of the game with eventbrite. Also, their customer care is great.

Horrible customer service. We are unable to log into our account to see who paid for the event.

My favorite feature is the Eventbrite's ability to integrate with a multitude of different devices making it super easy to find and use when it's time to attend an event.

This is super easy to use and straightforward. Really nice that it sends a detailed confirmation straight to your email.

Eventbrite's application is amazing to book/organize events and sell tickets seamlessly for a small charge. User interface is nice and easy to follow.

However some of the great features, that we really take advantage of are the installment options, promotions and discounts. We find everything to be very intuitive and easy to use.

Easy to use; their mass edit tool has been a life saver. Overall has been easy to train staff in basic functionalities (registrations, refunds, creating activities, etc.).

It is very difficult to think about a problem that was not quickly solved.

After we learned how to make it work the time spent entering programs is relatively small & easy to understand. The integration with our email service has also be very helpful.

There is an Amilia Staffer ready to chat with you online within a few minutes of having an issue or question. The client facing portals are attractive and for the most part easy to use.

All the features I was looking for at an affordable price, and great service.

It has been helpful to utilize Amilia for both marketing and registration. The customer service has been very comprehensive when I need assistance.

It makes reconciliation difficult on behalf of the whole department.

E.g. A person that registered for classes for the whole month will have a full page of discounts/classes to parse, which makes cancelling a hassle.

I like the ability to integrate the store via iFrame, as well as their customer service. Their help staff are all great.

It makes it hard to write guides or standard operating procedures for software that is constantly changing.

Mine and staff's overall experience has been wonderful and challenging, in a good way.

The experience has been wonderful. The training was completely different from how we ended up using the software but ultimately its been quick and easy to learn/implement.

The activities are easy to set up. Clients are easy to put in.

As previously mentioned, because the software is innovative and new, we are learning just like Amilia is learning and the benefits from this will end up being very beneficial for everyone.

The software is intuitive and the customer service is outstanding.

I like the ability to message the Amilia team and get things done at their earliest convenience. The team is always helpful and works diligently to resolve issuse.

They are ugly and formatted poorly for print. CardPointe (card connect) is the only card processing service available.

We do 50% of our revenue in facility rentals & the process they do have is fairly limited.

My overall experience has been great. Very useful and affordable software for our non-porfit that does family building seminars.

It is super user friendly and easy to communicate the programs with our patrons.

I like being able to help clients sign up for the class with ease and even set up payment plans for them so they don’t feel financially burdened.

One of the main problems is that the information in the canned reports is not uniform across the reports themselves. So, trying to compare information across reports is very challenging.

It has the huge benefit that can be used in a very basic mode, or you can implement as much as business processes you have. A huge benefit that they offer, it is the customer support.

US Dollar

Eventgrid is a cloud-based event registration and ticketing solution that helps users organize conferences, seminars, festivals, shows, forums and matches. Key features include event management, ticketing and payment modules.


Eventgrid supports the creation of customized online event registration pages, multiple types of tickets and pricing structures, discount codes and professional barcoded/iPhone passbook tickets. The solution helps users organize, manage and track events and attendees using its proprietary analytics tools, and it can create badges for registered attendees.


Eventgrid lets customers view seating layouts and select seats, sell event merchandise and receive and process online payments via Stripe, Authorize.Net or PayPal. It also helps users market events through email marketing, customer segmentation and customer relationship management (CRM), social media integration, embedded custom widgets and affiliate marketing.


Eventgrid can be accessed on mobile devices and supports iBeacon and Passbook integration to offer auto check-in facility. Support is offered via phone and email.



LongDescription

Support Ticket Management

Employee Management

Surveys & Feedback

Customer Data Management

Barcode/Ticket Scanning

Payment Processing

Group Registration

Online Registration

Credit Card Processing

Attendance Management

Mobile Ticketing

Refund Management

Registration Management

Kiosk Ticketing

Calendar Management

Onsite Ticketing

Conferences/Conventions

Attendee Tracking

Data Import/Export

Promotions Management

Onsite Registration

Contact Management

Self Check-In/Check-Out

Badge Management

Online Ticketing

Email Marketing

Sales Reports

Real-Time Data

Ticketing

Marketing Automation

Event Scheduling

Social Media Integration

Event Ticketing

Email Reminders

Activity Dashboard

Alerts/Notifications

Class Registration

Attendee Management

Seating Map

Volunteer Management

Event Management

Event Registration

Website Management

Discount Management

Real-Time Reporting

Customizable Branding

Ticket Reservations

Reporting/Analytics

Print-at-Home

Customizable Forms

Social Promotion

Point of Sale (POS)

Third-Party Integrations

Exhibit/Vendor Management

Weddings/Parties

Online Booking

Web browser (OS agnostic)

Only pay when ticket sales are made. Free for free events

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Eventbrite

In Person

Live Online

Webinars

Documentation

Videos

SmartRec is a recreation management solution that helps public organizations manage bookings, schedule employees, track attendance, create pricing strategies and more on a centralized platform. It allows park and recreation agencies to build and distribute custom forms and waivers to manage registrations and collect residents’ information.


SmartRec enables administrators to issue waitlists, maintain registration restrictions, organize fundraisers, sell merchandise and generate financial and activity reports. Supervisors can create community segments and groups for targeted activities, discounts and scholarships. Additionally, it provides a separate customer portal, which allows residents to access digital membership cards, activity calendar and transaction history.


SmartRec facilitates integration with several third-party solutions, including Google Analytics, Google Ads and Facebook ads. It also provides iOS and Android mobile applications, allowing users to track activities remotely. Pricing is available on request and support is extended via email, live chat, phone and FAQs.



Eventbrite vs SmartRec

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