Fantastic service, and without this tool the expense on IT hours would be much higher than the cost of using this.

The integrated presentation mode has been a huge asset for customer training.

The only negative is when you have a lag in internet it fails but that would not be a problem with the software as much as a general issue.

Sometimes when connectivity problems arise than very hard to get it done in time. On that time you are tired.

I liked the ease it gave to my job. The ability to screen share made customer experience very easy the software is extremely helpful.

Great for supporting users on and off domain, if they have an internet connection, they can be supported.

Just worried at to what extent my files are secured. No warning showing up before the IT guys navigate it.

Amazing features, two factor authentication, remote desk top support is great. Super easy to use and maintain.

I like the ability to allow remote access  and control to remote support so they can quickly and easily take care of our issues.

The ease of integration with our ITSM tool to support our growing  remote user family.

It's a great help to any service desk or helpdesk team looking for a solid product to make their support jobs easier.

A secure solution, great features, it's priced correctly, creates stable connections, easy to use.

The only negative I have with the bomgar tool is that some of my customers block the use of the tool.

I love this, its easy to use for both myself and our clients. Absolutely one of the best remote software clients around.

This is the best software to communicate with tech support to help you out with technical issue.

Support is always available the people are great and quiz to help resolve any hiccups.

Very nice application for users who need support from a specialist with great easy elfeatures for all users.

What I like most about this software you can manage remotlely software post I Did like how ease of use it wored for me.

It's been great, I highly recommend this product and have done so to a few people already. They're amazed with the performance for the price.

We've used this software in conjunction with our remote support efforts and are pleased with the ease of use and reliability.

It feels like a very powerful tool for what it's supposed to do. Definitely well-deserving of its price above the free alternatives it has.

What I liked most about this software is the ease of the support team to be able to have access to the associate's system to help with troubleshooting steps.

A very safe and efficient tool as an option for tracking access too good. A positive highlight is its light action of processing access and low internet bandwidth usage.

It provides powerful, fast and seamless remote customer support. This seems more important during this Pandemic when most our users are working from home.

I like how easy the program is to use and to get help as soon as I possibly can it really helps me when I am having an issue with certain software and I can usually find help very quick.

Great help and easy to use I would 10/10 recommend to any of my family friend and anyone that I care for.

I love it, it’s always fast and easy, never freezes like other softwares and super user friendly.

I love this software for the ability to share screens and help those around you with ease. It makes the job so much easier.

I love how easily this allows me to login to clients computers to help them. I know it is a secure connection and lets me help hands on.

It works great, supports many different platforms and has plenty of integration options. Out team loves this software.

There were times that the online ticketing was confusing, especially if things were showing closed out and they needed to be opened again, or we needed to add more information.

When working with users that have multiple monitors, it can become difficult to view both screens at once. Text size is normally too small and going back and forth between monitors is frustrating.

This can be a huge inconvenience and cause of frustration for you and your customer.

The best side of the app is to provide secure and full remote access for your remote work and home offices  in these days. Moreover, it's really integrated system and works well in all devices.

I have yet to have a negative experience using this software and do not have any cons to report.

The ease of use allows for entry-level IT technicians to navigate the program with ease. Bomgar allows for quick remote support sessions with great control.

It was fabulous to use on the support desk. It was simple, quick and reliable.

I have been using Iperius Remote for a few months now and I am very happy with it. It is reliable, secure and easy to use.

Another aspect of Iperius Remote that I particularly appreciate is its integration with other apps.

Remote desktop connection software at good price and easy-to-use.

A major advantage is that the software can be started without need for installation.

Make it difficult to manage the directory and set up contacts.

Iperius Remote is an excellent and secure remote access solution. It is easy to use, and the user interface is intuitive and user friendly.

Easy to use and easy to install Software that maks home office work easy to use and the Price is fair.

My experience is good, and the technical service excellent. I have been dealing with this company for many years and they are very efficient.

Iperius Remote is an excellent assistance tool: it can be activated very quickly even for less capable users, it allows you to quickly manage remote assistance.

When I tried it, it seemed easy to use and configure, but of the times I have tried to install it it has never been a safe and good installation.

The setup is easy, the options for remote access are great, and the support team is responsive and helpful. I've been using it for a few months now and haven't had any major issues.

Robust, cheap but cost effective. It has the right features for my organization.

Chat saves endless spelling of complex words. It occupies relatively little bandwidth and allows an easy and effective exchange of files.

As a user of Iperius Remote, I would say that I appreciate the software for its ease of use and robust feature set.

Very positive, it is a tool that we use daily in VPN with our.

Good experience, we use it everyday to manage remote machines from customers or our own and we are happy with the product.

Once installed and configured or due to problems with the operating system that has become unstable (in virtual machines) or in physical connections are lost.

If the development of the software continues, Iperius will get more customers. However, the mistake should not be made to increase prices, otherwise customers will be lost.

The software is incredibly easy to use and I can easily connect to and control my remote computers. The interface is intuitive and the features are well-organized.

Additionally, it integrates well with other applications and systems, making it a versatile and effective remote access solution.

What I still miss is the possibility to connect directly via lan with the clients.

It is some what unstable, it is not always possible to see online clients from address book.

The only downside to Iperius Remote is its cost. It is quite expensive compared to other remote access solutions.

It's absolutely easy-to-use, the connection is stable and has a good quality. There are also basic file transfer and chat functions, so it can be considered a pretty complete tool for remote desktop.

Fast and unexpansive Solution to work remote in Covid19 Times.

Iperius Remote is a comprehensive, robust remote access solution that provides reliable and secure connection to remote computers and servers.

One downside for me is that it can be a bit pricey, particularly for smaller businesses or individuals.

Secure, easy to use pretty look of the interface.

It's got a ton of features that make it super handy for remote desktop, file transfer, and even remote printing and rebooting. The interface is easy to use and it's pretty reliable, which is a plus.

Overall, I'd definitely recommend giving it a try. It's got a lot of features that set it apart from other options on the market, and the support team is pretty helpful too.

File transfer and the address book, e.g. there is apparently no way to delete entries.

Very easy to use also for new users, just give them the link for download.

US Dollar

BeyondTrust Remote Support helps you to support all of your systems over the web, even if they are behind firewalls you don't control. BeyondTrust Remote Suport works across Windows, Mac, Linux, Android, iOS, and Chrome OS. Access and control any remote computer or deivce, on or off the network-no VPN required.


LongDescription

Surveys & Feedback

User Management

Document Storage

Access Controls/Permissions

Activity Tracking

Session Recording

IT Asset Management

Workflow Configuration

Active Directory Integration

Collaboration Tools

Self Service Portal

Remote Monitoring & Management

Audit Trail

Screen Sharing

Unattended Access

Compliance Management

Two-Factor Authentication

Password Management

Multi-Channel Communication

Role-Based Permissions

Real Time Notifications

Ticket Management

File Sharing

Knowledge Base Management

Authentication

Real-Time Chat

Chat/Messaging

Audit Management

Alerts/Escalation

Customizable Branding

Credential Management

Reporting/Analytics

Monitoring

Remote Access/Control

Secure Data Storage

Session Transfer

Third Party Integrations

Access Management

User Session Management

Troubleshooting

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

BeyondTrust Remote Support

In Person

Live Online

Webinars

Documentation

Videos

Euro

Iperius Remote is software to provide remote assistance or remote access anytime and anywhere.
It's the perfect tool for all companies that offer remote technical assistance services.
Administrators can customize the platform by adding the organization's name, logo, information, and preset options according to requirements with our full rebranding.

Using Iperius Remote, multiple operators can connect to a single device, share screens during training seminars or presentations, and set up a custom password for remote clients.  Administrators can track operators' connection history or duration, filter them based on groups and computers, and bill customers accordingly. Supervisors can also manage remote team members by grouping them and configuring specific access permissions.

Iperius Remote offers the highest possible level of security, with end-to-end HIPAA/GDPR compliant encryption and the use of the most advanced encryption protocols and systems: TLS 1.2 and TLS 1.3,  to secure information exchange across devices. 

Managers can also view a list of connected clients and utilize the multi-user chat functionality to communicate with operators.

Iperius Remote is a multi-platform software available on Windows, Mac, Android and iOS.

Iperius Remote has advanced features such as: remote printing, session recording, peer-to-peer connection up to FPS, multi-company address book and most importantly a simple license where you just choose the number of concurrent connections.
All licenses allow you to have an unlimited number of devices, create an unlimited number of accounts, have an unlimited number of devices in the address book, connect to an unlimited number of remote computers (even unattended).

The Iperius remote is the ideal solution for an easy to use, safe, reliable and cost effective remote control.

Remote Update/Installation

File Transfer

Mobile Access

Activity Dashboard

Reporting & Statistics

Diagnostics Tools

Multiple Monitor Access

Remote Printing

Screen Recording

Multiple User Accounts

Secure Login

Real-Time Notifications

Drag & Drop

Live Chat

SSL Security

Iperius Remote offers a free version, after which it is available across three pricing plans, outlined below. 
Small: €8.39 per month billed annually
Medium: €19.99 per month billed annually
Professional: Starts at €49.99 per month billed annually for 10 concurrent connections and scales with the number of connections.

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