Ratings & Reviews

Overall Rating

4.57 / 5 (222)

4.69 / 5 (144)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

May 17, 2020

December 18, 2019

Pros/Cons

  • Pros

  • It works quickly and has great features. The screen shots are easy to do and being able to check windows logs from the back end is a great feature.

  • I like the ease of use and the quality of the product.

  • Cons

  • Even though the software is a great value for the price, it can be a bit steep for a smaller company and hard to justify.

  • I feel that the product is great, but it could use better training tools for first time users. Such as video tutorials and guides that are readily available from the application itself.

  • Pros

  • Easy to install. Great support from the team. Integrates well with other products

  • Easy to use, great system, Monitoring and patch management is a breeze

  • Cons

  • Setup was easy however communication for setting up the SSL on the self hosted option was somewhat spotty.

  • Sometimes lacks a bit of polish, but this is a system mostly for IT pros so not a deal breaker.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots