Dameware vs Webex

RATING:

4.5

(248)

Dameware has 248 reviews and a rating of 4.52 / 5 stars vs Webex which has 6913 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (248)
4.4 (6913)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 17, 2024
March 21, 2024
Pros/Cons
  • Pros

  • I like integration Dameware with Active Directory, functionality and simplicity.
  • Connecting to a computer for remote support without needing interaction from the end user is the best part of Dameware.
  • Cons

  • There are times that it can be sluggish, or through random errors out when installing the service for the first time, but most of the time that has to do with the computer and not the software.
  • My authentication methods for access to my computers is my business. This is very dictatorial and heavy-handed, and it makes no sense.
Read all user reviews
  • Pros

  • I like the ease of viewing or participating in a webinar with numerous other people. Service is always good, easy to interact with others, etc.
  • This is a very good software for meetings and it is secure and fast comparing to Zoom and Teams. Their customer support are really great too.
  • Cons

  • If the connection is bad, then you will get crackling videos and audios. That is very challenging when you are on the road.
  • The thing that i hated using this application that it was taking a hell lot of time to connect. A number of time It stopped showing the picture while someone is representing.
Read all user reviews
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos