I love the ease of connecting to other offices to see if they have appointment availability. I love that I can even do it on vacation.

I really like the ease of use and the ability to integrate with other products in our inhouse customer support solution.

Overall, ConnectWise has been a lifesaver for myself and the other remote employees who require access to local computer resources or who operate as I.T. members.

Fast to login, fast to connect, many built in features and sorting options, it is just super awesome.

Overall, a great product that has helped increase revenue, improve tracking, and help fill in the time gaps for scheduling.

It's integration with zendesk and other applications makes it a great solution for our company.

The worst part, which is minor is the amount of customisation and branding.

However the fact that a large portion of my machines have lost connection and had to be manually reinstalled was very frustrating and ultimately is why we left that platform for RD.

In the ScreenConnect days the tool was just as good and it was impressive to see how smoothly this tool was brought into the fold.

Ease of use of the product and Price was very affordable.

Overall I’m very happy with the product and use it daily. Customers love that we can resolve their issues easily from almost anywhere.

We love the price, the quality, the speed, the access, ability to share control with our customers and the amazing 24/7 Support.

The ease and speed of connection for my Service Desk to access any computer, on or off my network. The price-point comparatively to our old Bomgar setup.

The ease of use and ability to connect remotely is a feature that we love here at NL.

While using the ConnectWise Control, the connection seem to drop quite often which can interrupt the work being done on the device.

Excellent Experience, it saved us a lots of hassle with other remote desktops solutions, saved us lots of money as it was provided to us within our RMM solution.

My overall experience has been good, there is lots of features, like screen recording to password management that saves me a lot of time and has been reliable to use.

Instead of free or limited remote software, it is cost effective and reliable. I can add as many endpoints as I need.

My guys love the way the product connects to users easily. The software  Integrates well with all of our other products.

The product is very good on it's own but the integration is offers with Connectwise Automate and Connectwise  Manage  make it a perfect fit.

ConnectWise is easy to use  and has a very friendly web interface. Great long term cost effective solution.

Very user friendly, easy to upload tools to the toolbox so all support staff can have access to them.

The ease of use and the ability to quickly log in to a customers computer and help them with any issues they may be having.

Sometimes i accidentally X out of the screen, I click out of the wrong window.

After months of frustration with a boggy product and horrible customer support we are moving out.

Client viewer application update not working or stop with error. Need to uninstall first and then install the new version.

We have had great feedback from the team on the integration and usability.

This is a great for our non-MSA customers. I like the product better than GotoAssist/GotoMeeting and webex.

The ease of use, especially when supporting someone I have never supported before.

We migrated from TeamViewer and one of the best business decisions we have made as a young growing company. We are very happy with the product.

Price is reasonable, great storage options, love the ease of use with office365.

ConnectWise's GUI is the best I've seen for a remote management tool. Absolutely love the ease of use.

My overall experience with Connectwise Control was excellent. I really loved how easy the program makes assisting users remotely, which in today's time is a big big thing.

Lots of nice add-ons and features from the community. Quality of the connection to devices is solid with a good network connection.

The default color theme is red, which is annoying to me. That's the worst thing I can say about the software.

Fantastic product, I have used a few different remote client software's in the past & ConnectWise has been our favourite.

Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.

This product is easy to setup and use which make sit great as far as training goes. It can be used as a cloud data repository, shared and has great logging as to who did what and when.

My overall experience with Dropbox Business is great. The product is amazing for what it does and it is extremely easy to use even for beginners.

The product is easy to use and the most important feature that I saw on the app is the drag and drop feature it's so helpful it helps me upload media and files easily it's really a great feature.

Constantly changing UX - sometimes for the better, sometimes for the worse. Suffers from a bit of UX identity crisis.

This software is simple to use and has an excellent free version as well. It is useful to share documents with several people and that everyone has the updated version of the document.

The software has great customer support and tutorials. It is helpful to be able to track changes and see who is editing.

My overall experince is very good, such an amazing experince , speed is and GUI interface is very goood.

It also allows easy collaboration on files and It's pretty easy to use with an excellent user interface. It is also very seamless sharing files with external users.

I'll miss the drag and drop feature that I haven't seen in other options.

I was a team of one in the beginning and i still had to pay a ridiculous $75/month just to use it for myself.

What I like the most about this platform is the large storage capacity that it has, in addition to its value for money, which compared to other platforms has a great competitive advantage in costs.

If I fail to download them, then I no longer have access to the files. It may be that you only have access to files for a certain length of time, in that case the error would be mine.

We spent hours with customer service until we were told they stopped supporting our OS version. No warnings, no emails, nothing.

Sometimes the files do not sync properly or there are missing files. Another issue is since this is a cloud based platform there are outage problems as well and could use more backup data centers.

Dropbox is affordable, secure, backs up your files, and is easy to use with a team. I believe that the user interface is also quite pleasant.

I like that with ease I can back up important files and files that I want to share with others. For the most part, it's straight forward and lives up to its purpose.

Overall, Dropbox Business is a great tool for storing and sharing all kinds of files, and it offers good features for its price, so we are very happy with it.

I love the ease of accessing my Dropbox files right in my file browser on my computer. It integrates well with both Windows and Mac, and between the different operating systems as well.

Among all others, dropbox is best known for its user interface and organization of files and folders which is very impressive. Its quite to easy to access and use with user-friendly interface.

When it comes to more advanced packages, I highly recommend Dropbox Business. Love the customer service and plethora of features offered with it.

I love that this software is easy to use ! best features includes it's ability to merge with smart phone, tablets and laptops. This means I can upload anything from my most used devices.

I love that I can finally share large files with others. It's great to be able to bulk upload files via a OS X integration that is seamless.

Horrible, I switched over to Google Drive because of it. It is so incredibly hard to navigate and I think I lost a few files before.

I have been using Dropbox for quite a few now. The ability to storage documents in the cloud is really important and to that add the fact that is super easy to share with other users.

Increasing levels of data protection are needed at this time. This software has superior security performance with good customer support.

Features are great and very useful tool for my documents and a fair pricing support. It's is also very perfect for collaboration or integration with other softwares.

With the ongoing pandemic and need to collaborate with teams offsite, this has been a great resource. Having the ability to work on documents together in one place has been so helpful.

We would often get confused about which files were the most recent and individuals would be re-saving files only to see them get lost or not updated correctly.

It is very user friendly and integration with my other software was done very easily. I and some of my other colleagues have used it for sometime and we are satisfied with it.

I really liked how simple it is to access all the documents and shared files. It is a great way to share and see anything you want on your phone or computer.

I am so pleased to use this trust worthy application that has good security policy about the data storage and I always have the idea which of the system is having access to the files.

It's pretty easy to share and download them, and the cost for having unlimited It's pretty fair, compared with other similar softwares.

I like the ability to share documents and update them immediately, I love that once I edit a document that everyone can see it immediately in real time.

I mostly like the ease of collaboration and file sharing with this tool. It offers a lot of storage space for all of the files I have and the integration with other tools is great.

Great product, great customer service - the ease of use is really what sells it.

The security that the software has give me absolute confidence in my work related documents. Also the customer service was excellent.

The customer service has also been excellent and they have been quick to respond to any questions or issues that I've had.

It is not smoothly for 2 or more people to work on the same file at the same time because it may generate conflicts and we can't trace for what conflict that is going on.

We can share information with clients, save important documents and save on space on our own harddrive.

Dropbox has been amazing, & i would like to keep it forever. At a low cost but very useful.

I appreciated how easy it was to drop files and share them with the team. Also they don’t have many restrictions on the file naming which is awesome for when we first migrated our data.

US Dollar

ConnectWise ScreenConnect (formerly ConnectWise Control) is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers, enabling them to receive solutions without phone or chat sessions.


The solution's remote support allows users to remotely view and control devices, servers or workstations. Users can create and manage sessions from a customizable and brandable centralized control panel.


With ConnectWise ScreenConnect's remote access, users can gain access to and control unattended servers or computers. This model helps users install and upgrade customer computers without requiring manually enabled connections.


ConnectWise ScreenConnect's remote meeting and presentation feature allows users to share their screen with one or more individuals. Users can collaborate with team members, provide project updates, conduct training sessions and make presentations. ConnectWise ScreenConnect allows the presenter to share their screen with the audience. It offers a mobile application for iOS and Android devices.


ConnectWise ScreenConnect is available on an annual subscription basis that includes support via phone.



LongDescription

File Management

Support Ticket Management

Surveys & Feedback

User Management

Meeting Management

Customizable Reports

Access Controls/Permissions

Session Recording

Video Chat

Remote Printing

SSL Security

Projections

Communication Management

Screen Recording

Collaboration Tools

Presentation Streaming

Data Import/Export

File Transfer

Self Service Portal

Remote Monitoring & Management

Recording

Help Desk Management

Screen Sharing

Mobile Access

Unattended Access

Compliance Management

Discussions/Forums

Two-Factor Authentication

Diagnostic Tools

Multi-Channel Communication

Queue Management

Role-Based Permissions

Email Reminders

Internal Meetings

Email Management

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Attendee Management

Real-Time Chat

Chat/Messaging

Diagnostics Tools

Desktop Virtualization

Audit Management

Alerts/Escalation

Customizable Branding

Reporting/Analytics

Monitoring

Troubleshooting

Remote Access/Control

Video Conferencing

Multiple Monitor Access

Remote Support

Session Transfer

Third-Party Integrations

Task Management

Live Chat

Search/Filter

ConnectWise ScreenConnect offers a free trial for new users, after which the software is available across three pricing tiers on monthly and annual subscriptions as follows:
One: $29 per month (billed monthly), $24 per month (billed annually)
Standard: $49 per month (billed monthly), $39 per month (billed annually)
Premium: $59 per month (billed monthly), $49 per month (billed annually)
Plans with unattended access agents start from $38 per month (billed monthly) and $30 per month (billed annually) for 25 agents.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ConnectWise ScreenConnect

In Person

Live Online

Documentation

Videos

Euro

Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. This solution allows users to share files and send file requests to people even if they don’t have a Dropbox account. Multiple users can leave comments on files and can collaborate with Microsoft Office.


The solution can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files.


Advanced sharing enables only selected users to see important files, and files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added.


Dropbox also provides an admin panel to control files centrally. User licenses, content and access permissions can be transferred from one user to the other.



Commenting/Notes

Optical Character Recognition

Messaging

Personalization

Application Management

Presentation Tools

Document Storage

Data Storage Management

Activity Tracking

SEO Management

HIPAA Compliant

Data Synchronization

Activity/News Feed

Templates

Progress Tracking

Employee Directory

Database Creation

Active Directory Integration

Real Time Editing

Electronic Signature

Single Sign On

Secure Login

Project Management

Approval Process Control

Real Time Synchronization

Knowledge Management

Document Capture

Brainstorming

Office Suite

Calendar Management

File Recovery

Full Text Search

Offline Access

File Conversion

Document Classification

Contact Management

Synchronization Scheduling

Audit Trail

Version Control

Content Management

Notes Management

Dropbox for individuals:
Basic: Free for up to 2GB of space
Professional €16.58/month for 

Dropbox Business:
Standard: €10/user/month
Advanced: €15/user/month
Enterprise: Contract Dropbox for pricing.

ConnectWise ScreenConnect vs Dropbox Business

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Product Demo & Screenshots

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