ConnectWise ScreenConnect vs Google Drive

RATING:

4.7

(1900)

ConnectWise ScreenConnect has 1900 reviews and a rating of 4.68 / 5 stars vs Google Drive which has 27409 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (1900)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 18, 2024
April 5, 2024
Pros/Cons
  • Pros

  • I love the ease of connecting to other offices to see if they have appointment availability. I love that I can even do it on vacation.
  • I really like the ease of use and the ability to integrate with other products in our inhouse customer support solution.
  • Cons

  • The worst part, which is minor is the amount of customisation and branding.
  • While using the ConnectWise Control, the connection seem to drop quite often which can interrupt the work being done on the device.
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  • Pros

  • I love that I can store and organize files from all of Google's suite of services. I love that it backs up to my physical computer.
  • The personal data and all the files are safe now because google drive is the best platform. I am very happy to have it.
  • Cons

  • Also, sometimes when I uploaded files from my phone it took forever to upload and it stopped, giving me errors. This was a while ago, but it happened for almost 3 months and it was quite annoying.
  • It can sometimes be a little confusing to organize and the kids I work with have trouble loading documents to it from chrome-books.
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Pricing Range
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FrontRunners

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos