Ratings & Reviews

Overall Rating

4.72 / 5 (206)

4.36 / 5 (103)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 25, 2020

February 12, 2020

Pros/Cons

  • Pros

  • I really love this app, it is indeed a very helpful tool! The feature that I love the most of eClincher is the social inbox which allows me to interact directly with my audience in just one place.

  • An important winning point of eClincher is its only control panel where I can monitor the messages of the social networks that I manage and easily participate with my audience.

  • Cons

  • Overall the app is very easy and simple to use, the only thing that can use some work is the interface, it could be more attractive. Other than that, nothing bad to say about it.

  • It does most or everything you need to do with respect to managing social networks. I think this platform does not have cons. It is an excellent tool

  • Pros

  • Podium is a top-notch company and I am so glad our company uses them. Their staff is outstanding and responds quickly and eagerly any time we have questions.

  • Mostly worked well and had pretty good interface with website for chat as well

  • Cons

  • Price is a bit steep for SMB, but well worth it if you maximize the value of your positive reviews.

  • We have had a few clients that were unable or unwilling to open the links. They were uncomfortable creating a log-in to send review. This could be user error as well, as others have had no problems.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots