HootSuite vs Yotpo

HootSuite has 2594 reviews and a rating of 4.34 / 5 vs Yotpo which has 260 reviews and a rating of 4.56 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

HootSuite

Yotpo

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.34 / 5 (2,594)

4.56 / 5 (260)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

March 10, 2021

March 9, 2021

Pros/Cons

Pros
I love the user interface for Hootsuite, it is clean simple and the reporting is great. It is also very easy to use.
Easy to learn. Easy to use . The additions while sometimes annoying I love. It is also mobile with an app I can do while on the road

Cons
The interface is not as intuitive as some other products we use, but once you get used to it the tool is easy to navigate.
It is a great software, but it is very limited with the free version. You are only able to select a few profiles, and sites to post from and to.

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Pros
the ease of use and the support are very well provided
Really easy to use, high levels of control, good customisation options

Cons
At times the interface can be a little overwhelming but if you take your time, follow the tutorials you will be just fine.
It is pricey, worth it- yes. But, it's not a small cost by any means.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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