# ACCEO Smart Vendor Software Reviews, Demo & Pricing - 2026

> Review of ACCEO Smart Vendor Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/retail/acceo-smart-vendor-profile

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ACCEO Smart Vendor

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Overview

[Reviews](https://www.softwareadvice.com/retail/acceo-smart-vendor-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/acceo-smart-vendor-profile/alternatives/)

# ACCEO Smart Vendor 2026: Benefits, Features & Pricing

Wondering if ACCEO Smart Vendor is right for your organization?

Our Point of Sale Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

ACCEO Smart Vendor

4.3

[(32)](https://www.softwareadvice.com/retail/acceo-smart-vendor-profile/reviews/)

Pricing

Starting at CA$1,095.00 one time

### About ACCEO Smart Vendor

ACCEO Smart Vendor POS and Retail Management system is a robust and feature-rich solution for Canadian retailers. Our solutions are vertically tailored and designed to accelerate growth for a variety of retailers, including gift stores, pet stores, homeware and décor stores, fashion stores, garden centers, health food stores, and more. Key features include inventory management, reporting, omnichannel, mobile POS, integrated payment, loyalty programs, customer tracking, and many more

Wondering if ACCEO Smart Vendor is right for your organization?

Our Point of Sale Software selection experts can help you in 15 minutes or less.

## ACCEO Smart Vendor User Interface

## Popular ACCEO Smart Vendor Alternatives

Main Product

ACCEO Smart Vendor

4.3

[(32)](https://www.softwareadvice.com/retail/acceo-smart-vendor-profile/reviews/)

Ratings Breakdown

-   4.0Ease of use
-   3.86Value for money
-   4.28Customer support
-   3.88Functionality

Pricing

Starting at CA$1095.00 one time

Get Price

Alternative Product

[Square for Retail](https://www.softwareadvice.com/retail/square-for-retail-profile/)

4.7

[(493)](https://www.softwareadvice.com/retail/square-for-retail-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.49Value for money
-   4.34Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[Paladin Point of Sale and Inventory Management](https://www.softwareadvice.com/scm/paladin-pos-profile/)

4.6

[(20)](https://www.softwareadvice.com/scm/paladin-pos-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.26Value for money
-   4.53Customer support
-   4.25Functionality

Pricing

Starting at $130.00 per month

Get Price

Alternative Product

[Gofrugal](https://www.softwareadvice.com/retail/gofrugal-pos-profile/)

4.4

[(198)](https://www.softwareadvice.com/retail/gofrugal-pos-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.32Value for money
-   3.95Customer support
-   4.39Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/)

4.6

[(3032)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.35Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[RetailEdge](https://www.softwareadvice.com/retail/retailedge-profile/)

4.8

[(188)](https://www.softwareadvice.com/retail/retailedge-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.82Value for money
-   4.80Customer support
-   4.60Functionality

Pricing

Starting at $495.00 one time

Get Price

## ACCEO Smart Vendor Pricing and Plans

Starting price: CA$1,095.00 one time

Free Trial

Free Version

Software Only

CA$1,095.00

flat rate, one time

Plan includes:

-   POS Software

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## ACCEO Smart Vendor Features

-   Popular features found in Point of Sale
    
    Accounting Integration
    
    Barcode/Ticket Scanning
    
    Customer Accounts
    
    Discount Management
    
    eCommerce Management
    
    Electronic Payments
    
    Electronic Signature
    
    Gift Card Management
    
    Inventory Management
    
    Multi-Location
    
    Order Management
    
-   More features of ACCEO Smart Vendor
    
    Access Controls/Permissions
    
    Accounting
    
    Activity Dashboard
    
    Barcode Recognition
    
    Billing & Invoicing
    
    Cash Management
    
    Commission Management
    
    Consignment Management
    
    Consignments
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customizable Reports
    
    Data Import/Export
    
    Data Synchronization
    
    Email Marketing
    
    Employee Management
    
    For Retail
    
    Inventory Control
    
    Inventory Optimization
    
    Inventory Replenishment
    
    Inventory Tracking
    
    Invoice Management
    
    Layaway Management
    
    Loyalty Program
    
    Multi-Currency
    
    Multi-Store
    
    Offline Access
    
    Ordering Automation
    
    Order Processing
    
    Order Tracking
    
    Payment Processing
    
    Point of Sale (POS)
    
    Price/Margin Management
    
    Pricing Management
    
    Product Catalog
    
    Promotions Management
    
    Purchase Order Management
    
    Purchasing & Receiving
    
    Real-Time Data
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Receipt Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Retail Inventory Management
    
    Retail Management
    
    Retail POS
    
    Returns Management
    
    Returns Tracking
    
    Sales Order Management
    
    Sales Reports
    
    Sales Tax Management
    
    Sales Trend Analysis
    
    Stock Management
    
    Tagging
    
    Third-Party Integrations
    
    Touch Screen
    
    Transaction History
    

## ACCEO Smart Vendor Integrations

Sage Accounting

Integration rated undefined from -1 review

QuickBooks Online Advanced

Integration rated undefined from -1 review

Shopify

Integration rated undefined from -1 review

WooCommerce

Integration rated undefined from -1 review

Omnichannel Personalization

Integration rated undefined from -1 review

## ACCEO Smart Vendor User Reviews

Overall Rating

4.3

Ratings Breakdown

5

47%

4

44%

3

6%

2

3%

1

0%

Secondary Ratings

Ease of Use

4.0

Value for money

3.9

Customer support

4.3

Functionality

3.9

NJ

Nicolai J.

Verified reviewer

Farming

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Support Makes the Product

5

Extremely good, since day 1 working with them has been amazing. Melissa who runs the support team has been a key player in keeping us incredibly happy with the product and service.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The support team is fantastic, you can have the best product ever but if your support team isn't on top of things then everything falls apart. Smart Vendor's support team is the best I have ever worked with and makes Smart Vendor an incredibly great tool to have.

Cons:

Smart Vendor can be slow to implement new features that are desirable.

Vendor Response

Thank you, Nicolai, for your excellent review of ACCEO Smart Vendor. We're thrilled to hear that our support team has been a standout aspect of your experience and has contributed to your satisfaction with the product. We acknowledge your feedback on the implementation speed of new features and are working to improve this. Your continued support and satisfaction are important to us. For any further queries, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for choosing ACCEO Smart Vendor!

Replied July 2024

Read More

DZ

Derek Z.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Slow development and improvement, lack of various features, not recommended for major use

4

The only benefit we have received from this software is an introduction into the realm of POS software, and a medium to cause us to decide to invest in a better quality system.

Ratings Breakdown

4

Ease of use

3

Value for money

3

Customer support

2

Functionality

Pros:

Smart Vendor is a fairly simple, contained system. All modules are under one window--Sales Register, Stock File, and System Setup, along with many more options. Basic sales entry is clear and simple for the most part, and training employees has gone fairly smoothly, within minimal time.

Cons:

Lacks features such as reading certain styles of barcodes from variable weight scale stickers. Only reads the standard format, which makes problems with plu numbers longer than 4 digits. Has many options and modules that are not self-explanatory, and appear to be not generally useful. Does not natively support gift cards. It does have a gift certificate management, but that is fairly useless because you cannot redeem less than the total amount of the certificate. Thus we go back to pen and calculate the difference, and write it on the certificate. Smart Vendor also does not support import and export of data. The stock-file interface that you must use to enter and edit stock items is not efficiently designed. We chose this software over another similar system because Smart Vendor promised to implement penny rounding functionality sooner than the competitor. (In Canada, pennies have become obsolete). But it turned out that the competition had developed that feature quite a bit sooner than Smart Vendor--who had passed their promised date.

Vendor Response

Thank you for the review of ACCEO Smart Vendor¿s easy to navigate and easy use to use interfaces. The Penny Rounding Update for Smart Vendor was made available to your store in November, 2013, as part of your annual Customer Care Support Plan. Unfortunately, your store¿s support plan lapsed a few months after that, and therefore the store did not keep pace with new software features or maintenance development. Smart Vendor does have the ability to scan and decode Random Weight Barcodes (deli counter type barcodes). The Gift Certificate feature allows you to refund the difference to a credit note, or any other form of payment that the consumer may redeem at a future date. Our web based gift card module is an integrated function in the sales register which helps track residual value . Our Smart Data Import Module has evolved into an extremely powerful tool for regularly importing supplier product lists, adding products and updating costs. We would be pleased to speak with you further.

Replied May 2018

Read More

LD

Lynnette D.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2023

Acceo review

3

Ratings Breakdown

2

Ease of use

3

Value for money

1

Customer support

3

Functionality

Pros:

It helps to speed up the customer flow and it gives a visual of the purchase to the customer.

Cons:

Customer support has been a challenge. We’ve been waiting 2 months for an update and still have not received one after many calls.

Vendor Response

Thank you, Lynnette, for your review of ACCEO Smart Vendor. We’re glad to hear that the system helps speed up customer flow and provides a clear visual of purchases. We apologize for the challenges you've faced with customer support and for the delay in receiving updates. We are committed to improving our support services and ensuring timely responses. For immediate assistance, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for your feedback.

Replied July 2024

Read More

DG

Dean G.

Verified reviewer

Farming

Self-Employed

Used daily for more than 2 years

Reviewed July 2023

SmartVendor Review

5

Product Support is a must even if you only use it once in a while. They are all very knowledgeable and helpful and response time is very fast.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It is easy to use and set up products and when you get stuck the product support team is the best I have ever experienced.

Cons:

If I had more understanding of the system when we started out I would have set products up differently. i.e. making changes to products for grouping and matrix means you first have to delete the current listing and then rebuild, in doing this you loose all previous sales data. Not sure if this could have been mitigated in training or if it was just us as we were new to opening a store and cataloguing products.

Reasons for choosing ACCEO Smart Vendor

It was recommended to us by another retailer with a similar store as ours. Price point was comparable to other POS out there so we just went with ACCEO

Vendor Response

Dear Dean, Thank you for your review of Acceo Smart Vendor. We're happy to hear our support team has been a highlight for you. Your feedback regarding the product setup process is noted and with feedback like this, we can continue to improve our processes. Our support team is here to provide knowledge and training to help you get the most from our system. You can contact us for more information at SmartVendor.CustomerSuccess@acceo.com. We appreciate that you chose us based on recommendations and found our pricing competitive. Thank you again for your review. We look forward to serving your business needs.

Replied July 2023

Read More

TL

Tim L.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2024

Make it easy on yourself and your staff

5

Overall it has been positive! We are going on our 10th year with ACCEO

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The products and services are easy to use and the support is reliable

Cons:

Some features are not used by my business

Vendor Response

Thank you, Tim, for your positive review of ACCEO Smart Vendor. We're glad to hear that you find our products and services easy to use and our support reliable. We appreciate your loyalty as you approach your 10th year with us. Your feedback on the unused features is noted, and we're continually working to improve our offerings. For any queries, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for choosing ACCEO Smart Vendor!

Replied July 2024

Read More

JS

Jill S.

Verified reviewer

Retail

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2024

Standalone Business

5

We have had the system for over 13 years and have had no major challenges. The Support Team is responsive and accurate with the results.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

1\. Training provided when system purchased 2. Customer Support, return calls promptly and usually one fix is needed 3. Will assist with Year End information 4. Updates to the System are sent out and instructions easy to follow but is questions support will assist

Cons:

Very pleased with the system and have no complaints

Vendor Response

Thank you, Jill, for your positive review of ACCEO Smart Vendor. We're delighted that our training, customer support, and regular updates have met your expectations. It's wonderful to hear that you've had a smooth experience with our system for over 13 years and found our support team responsive and accurate. We appreciate your loyalty and are committed to maintaining the high standards you value. Thank you for choosing ACCEO Smart Vendor!

Replied July 2024

Read More

BO

Becky O.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Great system overalll!

5

Smart Vendor is a great, user-friendly system! It's easy to use and easy to train people to use.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

We love how user friendly the retail POS is - it's easy to train new employees on it.

Cons:

Creating reports can sometimes feel a bit cumbersome.

Vendor Response

Thank you, Becky, for your positive review of ACCEO Smart Vendor. We're pleased to hear that you find our retail POS system user-friendly and effective for training new employees. We acknowledge your feedback on creating reports and are continually working to improve this aspect. We're glad our system meets your needs and appreciate your recommendation. Thank you for choosing ACCEO Smart Vendor!

Replied July 2024

Read More

CM

Chris M.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

years with smart Vendor

4

It has been a bit of a love hate relationship.

Ratings Breakdown

3

Ease of use

4

Value for money

4

Customer support

3

Functionality

Pros:

Consignment inventory management. Regular updates and access to support when needed.They have been good when needed.

Cons:

Inflexible I have asked for a few years now a change to a part of the consignment look up.So far it has yet to be addressed again with us personally.So not pleased with that. Lastly the annual cost is outrageous and we hardly use the support. So free money to you guys. There should be a discount scale for users that rarely use the support. Like a good account discount based on the use of the support system.

Vendor Response

Thank you, Chris, for your review of ACCEO Smart Vendor. We appreciate your feedback and are glad to hear that our consignment inventory management, regular updates, and support have been beneficial to you. We apologize for any inconvenience caused by the issues you've mentioned. Please know that we have made numerous improvements and would like to discuss your specific needs further. For assistance, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for your continued support.

Replied July 2024

Read More

ss

sam s.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

make it easier to use.

4

the product is ok. if you have a problem it takes for ever to get someone to help you. its a ok product need lots of fixing up.sorry that's my opinion.

Ratings Breakdown

3

Ease of use

2

Value for money

2

Customer support

4

Functionality

Pros:

easy payment, and not on the cloud. you own the product.

Cons:

to many steps to closed the cash, to see inventory,

Vendor Response

Thank you, Sam, for your review of ACCEO Smart Vendor. We appreciate your feedback and are glad you find the payment process straightforward and value owning the product. We apologize for the issues you've experienced with closing cash and viewing inventory, as well as the time it takes to receive support. We have made several improvements and are continuously working to enhance our product and support services. For any further assistance, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for your input.

Replied July 2024

Read More

JM

Josie M.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed October 2022

Still using after 18 years

4

Overall my experience has been good. Customer Service has mostly been good . Lately it seems to have more problems that take longer to be resolved, or no one gets back to me if they do get resolved. I'm still having issues with some of the integrations with Shopify. There are some limitations.

Ratings Breakdown

4

Ease of use

3

Value for money

4

Customer support

4

Functionality

Pros:

What my staff and I like most is the customer information. It's very handy to look up sizes and brands that customers have previously purchased.

Cons:

There are some reporting missing. for example I would like to look up how many pants we sold by size. Also, for customers we have a loyalty program but there is no good report to say who has spent the most in the last year with a good margin. I do it, but it's all rather awkward. I'm not paying extra to do the Smart Vendor "Point" or loyalty program.

Vendor Response

Thank you so much for providing your feedback. Your comments have given us valuable insight into the services we are providing and the improvements that can be made. We strive to deliver exceptional customer service, and your feedback only helps us to improve. If you would like to get on a call to discuss your experience further, please email SmartVendor.CustomerSuccess@acceo.com and mention this review so we can book a call.

Replied February 2023

Read More

Showing 1 - 10 of 32 Reviews

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