ACE Retail POS vs Rain POS

RATING:

4.4

(38)

ACE Retail POS has 38 reviews and a rating of 4.42 / 5 stars vs Rain POS which has 132 reviews and a rating of 4.17 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (38)
4.2 (132)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 21, 2021
April 22, 2024
Pros/Cons
  • Pros

  • Perfect for my small business. The best part for me is the staff at ACE who are always available, professional, knowledgeable, thorough, and friendly.
  • The software for the most part is easy to use once you are all set up and going. Support team is wonderful in helping with any question at all.
  • Cons

  • Seems to crash almost every time there is any new major update from Windows. Ace wouldn't start up or there are other issues which prevent from from making sales.
  • Wouldn't say that there are any disadvantages at the moment.
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  • Pros

  • Also, My website is easier to use from a cell phone now. It's worth paying the extra money for each month.
  • They are constantly improving, updating and listening to customer suggestions to make their product even better.
  • Cons

  • I had trouble with my labels in the printing mode. I use a different size of label than they have on file.
  • Lack of integration with shipping companies. Cumbersome uploads to QuickBooks.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2019

FrontRunners

2023

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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27 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos