--- title: "AestheticsPro Software Reviews, Demo & Pricing - 2026" description: "Review of AestheticsPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/aesthetics-pro-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Medical Spa Software](https://www.softwareadvice.com/category/3851-medical-spa/) / AestheticsPro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/aesthetics-pro-profile/alternatives/) # AestheticsPro Review From $160-$350/month 3 plans Wondering if AestheticsPro is right for your practice? Our Medical Spa Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview AestheticsPro 4.5 [(685)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/) FrontRunner 2026 Pricing Starting at $160.00 flat rate per month ### About AestheticsPro AestheticsPro is an all-in-one, cloud-based medical spa software platform built for medspas, wellness clinics, and aesthetic practices. With AI-powered tools, scheduling, EMR, CRM, marketing, payments, client engagement, reporting, and more in one easy-to-use system, AestheticsPro helps practices simplify workflows, reduce administrative work, and grow with confidence. Built-in AI tools make everyday work easier. Ask Kai provides instant in-software assistance, Kai Content Assistant helps create notes and client communications, and Kai Form Builder helps create and update electronic forms. AI-powered marketing and AI receptionist tools help engage clients across phone, text, and website chat—automating routine tasks and keeping workflows moving. Manage the client journey from booking and intake through treatment, checkout, follow-up, and retention in one connected platform. Customizable electronic forms, SOAP notes, consent documents, client records, and before-and-after photos are securely managed within the EMR, supporting HIPAA compliance and client privacy. An intuitive drag-and-drop calendar helps manage appointments, providers, services, rooms, and availability, while auto... mated reminders help reduce missed appointments. Flexible tools support solo providers, growing teams, and multi-location practices. Built-in CRM and marketing tools help practices manage leads, segment clients, send targeted emails and texts, personalize communications, and create campaigns. Memberships, gift cards, packages, rewards, and other retention tools help encourage repeat visits and recurring revenue. Integrated payment processing and POS connect checkout with client profiles, services, packages, memberships, gift cards, and retail products. Practices can also manage inventory, taxes, commissions, refunds, receipts, and recurring payments. A secure client portal lets clients complete forms, manage appointments, access information, and communicate with your team. Team management tools include employee permissions, credential tracking, time clocks, and role-based access, while reporting and dashboards provide real-time visibility into revenue, staff performance, marketing, services, and client activity. Integrated telemedicine supports virtual consultations, screenings, and follow-ups while keeping documentation connected to the client record. Whether you're a solo provider, growing medspa, or multi-location organization, AestheticsPro is designed to scale with your practice. With nearly 20 years of serving the aesthetics industry and thousands of providers onboard, AestheticsPro combines essential practice management tools with AI-powered automation in one streamlined, easy-to-use platform. From booking to checkout and beyond, AestheticsPro helps your team spend less time on administrative work and more time focused on clients and growth. Wondering if AestheticsPro is right for your practice? Our Medical Spa Software selection experts can help you in 15 minutes or less. ## AestheticsPro User Interface ## Popular AestheticsPro Alternatives Main Product AestheticsPro 4.5 [(685)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.35Value for money - 4.52Customer support - 4.25Functionality Pricing Starting at $160.00 per month Get Price Alternative Product [ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/) 4.5 [(1300)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.28Value for money - 4.58Customer support - 4.35Functionality Pricing Starting at $300.00 per month Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.20Value for money - 4.22Customer support - 4.23Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Pabau](https://www.softwareadvice.com/medical/pabau-profile/) 4.7 [(665)](https://www.softwareadvice.com/medical/pabau-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.42Value for money - 4.63Customer support - 4.57Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.56Value for money - 3.64Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 4.0 [(1391)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 3.66Value for money - 3.75Customer support - 3.84Functionality Pricing Available upon request Get Price ## AestheticsPro Pros and Cons We analyzed 685 verified reviews for AestheticsPro to find out what actual users really think. Select to learn more Responsive And Attentive Support Team AestheticsPro offers prompt, knowledgeable customer support with fast response times and helpful staff. Users appreciate the team's willingness to assist, ongoing guidance, and friendly service, making troubleshooting and onboarding easier. Helpful Training And Easy Onboarding Training with AestheticsPro is straightforward, with patient trainers and accessible resources. Users find sessions informative and easy to follow, making it possible to learn the system quickly, even for those new to medical software. Intuitive And Flexible Scheduling Tools Scheduling in AestheticsPro is user-friendly and reliable. The platform allows easy appointment booking, staff management, and integration with online scheduling, helping practices streamline daily operations and manage schedules efficiently. Limited Payment Integration Options Payment and invoicing in AestheticsPro can be confusing due to restricted credit card processor choices, lack of e-commerce integration, and issues with tracking prepaids. Users report frequent errors and difficulty managing invoices and payments. Messaging Features Lack Customization Email and text messaging tools are difficult to use, with limited customization and inconsistent reminders. Users face issues with character limits, template options, and additional charges, making communication with clients less effective. ## AestheticsPro Pricing and Plans AestheticsPro has three plans. Pro-Plus is $160.00/mo billed monthly. Executive is $285.00/mo billed monthly. Enterprise is $350.00/mo billed monthly. Pro-Plus $160.00 flat rate, per month Built for growing teams under one roof. Advanced tools for practices ready to scale operations. $160/mo for 2 users, $85 for additional user. This edition is for up to 3 users.… Pro-Plus plan includes: - EMR With E-Record Creator - Client Portal - Photo & Document Uploads - AP Focus - Advanced Medical Photo Solution - Telemedicine - Client Management - Online Scheduling - 2-way Appointment Confirmation - Calendar & Resource Management - Staff Management - Point of Sale - Gift Card Management - Subscriptions/Memberships/ Client Bank - Loyalty & Rewards Program - Reporting & Analytics - Inventory Management - Book Now - Online Booking - Live Support - Training Library Executive $285.00 flat rate, per month Unlimited users. Unlimited growth. Executive plan includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Dedicated Webinars and Resources - Dedicated Client Success Team - Access to Priority Support (With Premier Program) Enterprise $350.00 flat rate, per month Tailored solutions for premium performance. Custom-built for complex, high-volume organizations.… Enterprise plan includes: - EMR with Form Library - Mobile App - AP Focus - Advanced Medical Photo Solutions - Client Portal with Online Booking - Telemedicine - Live Support - Comprehensive Training Library - Subscriptions/Memberships/ Client Bank - Product Inventory - Rewards & Referrals - Point of Sale - E-Prescribe - Unlimited Users and Roles - Additional Locations - Advanced Reporting - Designated Client Success Manager - Dedicated Webinars and Resources - Open API Solutions - Custom Branding - Dedicated Live Support - Custom Reporting - Advanced Client Success Manager Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does AestheticsPro pricing compare to alternatives? AestheticsPro's starting price is $160.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | AestheticsPro4.5[(685)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/) | $160.00 /mo | Not available | Not available | 4.4 | | [ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/)4.5[(1,300)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) | $300.00 /mo | Not available | Not available | 4.3 | | [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) | $32.00 /user/mo | Not available | Not available | 4.2 | | [Pabau](https://www.softwareadvice.com/medical/pabau-profile/)4.7[(665)](https://www.softwareadvice.com/medical/pabau-profile/reviews/) | $59.00 /mo | Not available | Not available | 4.4 | | [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) | Pricing available upon request | Available | Not available | 3.6 | AestheticsPro4.5[(685)](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/) * * * Starting price $160.00 /mo Free trial Not available Free version Not available Value For Money 4.4 - [ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/)4.5[(1,300)](https://www.softwareadvice.com/retail/zenoti-profile/reviews/) * * * Starting price $300.00 /mo Free trial Not available Free version Not available Value For Money 4.3 - [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/)4.3[(514)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) * * * Starting price $32.00 /user/mo Free trial Not available Free version Not available Value For Money 4.2 - [Pabau](https://www.softwareadvice.com/medical/pabau-profile/)4.7[(665)](https://www.softwareadvice.com/medical/pabau-profile/reviews/) * * * Starting price $59.00 /mo Free trial Not available Free version Not available Value For Money 4.4 - [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/)3.8[(916)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 3.6 ## AestheticsPro Features - Popular features found in Medical Spa Alerts/Notifications Before & After Pictures Calendar Management Faculty/Staff Management Gift Card Management HIPAA Compliant Inventory Management Marketing Automation Online Booking Payment Processing Reminders Treatment Packages - More features of AestheticsPro Access Controls/Permissions Activity Dashboard API Appointment Management Appointment Scheduling Automated Scheduling Barcode/Ticket Scanning Billing & Invoicing Calendar Sync Cancellation Tracking Charting Chat/Messaging Client Management Client Portal Clinical Notes Communication Management Compliance Management Confirmations/Reminders Credit Card Processing Customer Database Customer History Customer Surveys Customizable Branding Customizable Forms Customizable Reports Customizable Templates Data Import/Export Discount Management Documentation Management Document Management Document Storage Drag & Drop Drug Reference Database Electronic Payments Electronic Signature Email Marketing Email Reminders Employee Management E-Prescribing Event Scheduling File Sharing For Medical Purposes For Medical Spas Forms Management For Salons and Spas Generative AI Invoice Management Live Chat Loyalty Program Medical History Records Mobile Access Mobile Alerts Multi-Location Multi-Provider Practice No-Show Tracking On Call Scheduling One-to-One Messaging Online Forms Patient Portal Patient Records Management Patient Scheduling Payroll & Commissions Performance Metrics Physician Management Point of Sale (POS) Practice Management Promotions Management Real-Time Reporting Records Management Recurring Appointments Remote Treatment Planning Reporting & Statistics Revenue Management Sales Reports Scheduling Secure Data Storage Self Check-In/Check-Out Self Service Portal SMS Marketing SMS Messaging Surveys & Feedback Telemedicine Integration Third-Party Integrations Touch Screen Transaction History Two-Way Audio & Video Video Conferencing Virtual Waiting Room Wait List Management Website Integration Workflow Management ## AestheticsPro Integrations Clover Integration rated 5.0 from 11 reviews Cherry Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review ZooM Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review MDToolbox-Rx Integration rated undefined from -1 review See all 9 integrations ## AestheticsPro User Reviews ## AestheticsPro customer ratings - Overall rating: 4.5/5 - Total reviews: 685 ### Rating distribution - 5 stars: 459 reviews (67%) - 4 stars: 145 reviews (21%) - 3 stars: 42 reviews (6%) - 2 stars: 13 reviews (2%) - 1 star: 26 reviews (4%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.4/5 - Customer support: 4.5/5 - Functionality: 4.2/5 --- ### [sensitive content hidden] is the best!!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [sensitive content hidden] was extremely helful to get me through my learnthe system. Her patience and knowledge is very much appreciated. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It has a lot of features. Incredible support system. Easy to make an IT support appointment. Great onboarding training. #### Cons Some features locked behind paywall. System is very comlex and, I would say, not user friendly. Takes time and long training to be able use appropriately. #### Vendor response Hi Svitlana, Thank you for sharing your thoughtful feedback and for choosing AestheticsPro! We're thrilled to hear that you've had a positive experience with our customer support team and onboarding training. Providing knowledgeable, patient, and responsive support is a top priority, and we're happy our team has made a difference in your experience! We also appreciate your honest feedback regarding the learning curve, ease of use, and feature pricing. We understand that getting familiar with comprehensive medical spa management software can take time, and your insights help us identify opportunities to improve the user experience. Thank you again for your feedback and for being part of the AestheticsPro community. We're committed to helping you feel confident using our medspa software and look forward to supporting your practice's continued success! - The AP Team Replied October 2026 --- ### onboarding review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered great experience! my initial onboarding was very informative as well as my other sessions, there are so many things i can do and incorporate #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros your representatives have been very thorough!! and have answered all my questions , [sensitive content hidden] #### Cons no least like issues thus far so far the aesthetics pro seems to really be what im looking for regarding all my concerns #### Vendor response Hi Karen, Thank you for your wonderful 5-star review and for choosing AestheticsPro! We're thrilled to hear that your onboarding experience has been informative and that our team has been thorough, helpful, and responsive to your questions. Our goal is to provide comprehensive, user-friendly medical spa management software that simplifies daily operations by bringing essential practice management tools together in one convenient platform. We're so glad AestheticsPro is meeting your expectations and helping you move toward a more streamlined workflow without juggling multiple systems. We truly appreciate your kind words and are excited to support you as you continue exploring everything our medspa software has to offer. Thank you for being part of the AestheticsPro community! The AP Team Replied October 2026 --- ### DNP Health&Wellness - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Introduction to program was awesome and the representative made it look very easy to use. When getting into the program it is cumbersome to set up. I am hoping that the more I use it I will enjoy it more. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I especially like the layout and aesthetics of the program. Check out is very easy and tracks multiple payment methods #### Cons I am very experienced with electronic charting and introducing a new platform to a company - the initial set up was great but the 2 additional sessions were too short as the set up is cumbersome and the training videos are outdated and do not match the current format of the program. #### Vendor response Hi Denise, Thank you for sharing your honest feedback and for choosing AestheticsPro! We're happy to hear that you appreciate the design of our medical spa management software and find our checkout and payment processing features easy to use. We also understand your frustrations with the setup process, training session length, and outdated training materials. Your feedback is incredibly valuable, and we recognize how important a smooth onboarding experience is, especially when transitioning to new medspa software. We're committed to improving our training resources and making the setup process more efficient and user-friendly. Thank you again for giving AestheticsPro the opportunity to support your practice. We look forward to helping you feel more confident and comfortable with the platform as you continue exploring its capabilities! The AP Team Replied October 2026 --- ### office manager - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. it has gotten better over the years. loved all the improvements that have been made and look forward to more. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is very easy to use. Detailed to see all the improvements made over the years. The videos that you have us sign up for should also be stored in AP. #### Cons invoice, can not go backwards at the final step to fix something if needed. this is extremely frustrating. #### Vendor response Hi Leslie, Thank you for your thoughtful feedback and for being a valued AestheticsPro customer for over two years! We're thrilled to hear that you find our medical spa management software easy to use and appreciate the improvements we've made over time. We're especially grateful for your recognition of our customer support team! We also appreciate your suggestions regarding video storage and the ability to make corrections during the final invoicing steps. We understand how important a smooth, efficient workflow is to your practice, and your feedback helps us identify opportunities to improve our medspa software. Thank you again for your continued trust and support. We're committed to enhancing your experience and look forward to bringing you even more improvements in the future! The AP Team Replied October 2026 --- ### Great Customer Support! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with AestheticsPro has been very positive. Anytime I have had a question, they are quick to answer if I am unable to find a resolution on my own with videos and trainings that are available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AestheticsPro is very user friendly and I felt fully supported by the staff with the different trainings they offered. #### Cons We have been very satisfied with AestheticsPro so far and have not had any issues with the software. #### Vendor response Hi Jayden, Thank you for your wonderful review and for choosing AestheticsPro! We're thrilled to hear that your experience with our medical spa management software has been so positive and that you've found the platform user-friendly and easy to navigate. We're especially happy to know that our training resources, helpful videos, and responsive customer support team have made your onboarding experience smooth and successful. Providing the tools, guidance, and support our customers need to feel confident using our medspa software is always a top priority! We truly appreciate your 5-star rating and recommendation. Thank you for being part of the AestheticsPro community! We look forward to continuing to support your practice's growth and success. The AP Team Replied October 2026 --- ### Customer Service - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have been an Aesthetics Pro customer since 2012. I have been with it through growing pains and it is now a much improved product. They have listened to my critiques and made the product easier to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Their customer service is now really service. When they make a mistake, and every company makes mistakes, within 24 hours they have contacted me and are trying to make it right again. That is a sign of a well managed company. #### Cons The fact that obviously young people have designed the software so the print is small, and dark gray on gray so hard to read quickly. That is for anybody over 50! Youngsters slso seem to have a predilection for lots of white space on the page, not legible print. #### Vendor response Hi Carol, Thank you for your thoughtful feedback and for being a valued AestheticsPro customer since 2012! We're incredibly grateful for your loyalty and for recognizing the improvements we've made to our medical spa management software over the years. We're especially happy to hear that our customer support team has been responsive and proactive in addressing your concerns. Providing reliable, attentive service is a top priority, and your kind words mean so much to our team! We also appreciate your honest feedback regarding text size, readability, and software design. Your insights are valuable as we continue improving the accessibility and ease of use of our medspa software to better serve our customers. Thank you again for over a decade of trust and support. We look forward to continuing to improve your experience and support your practice's success! The AP Team Replied October 2026 --- ### “A Loyal Customer Since 2017 – Great People Behind the Software!” - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I’ve been using AestheticsPro since 2017, so I’ve had nearly a decade of experience with the company. During that time, I’ve seen the software evolve, new features introduced, and changes in how the company supports its customers. As a business owner, I understand that no software is perfect. What matters most to me is knowing that when an issue arises, there are people who genuinely care about helping resolve it. I especially want to recognize [sensitive content hidden]. Throughout my experience with AestheticsPro, these individuals have stood out for their professionalism, helpfulness, and dedication to customer service. Having people who take the time to listen, understand your concerns, and assist you makes a tremendous difference. Running a medical spa requires reliable systems, and when something isn’t working properly, it can directly affect our daily operations and client experience. Having knowledgeable and approachable people available for support is extremely important. After almost nine years as a customer, I believe loyalty should go both ways. I hope AestheticsPro continues to recognize and value its longtime customers by offering competitive pricing, ongoing improvements, and consistent customer support. Overall, I appreciate the relationships I’ve developed with the team and the assistance I’ve received over the years. A special thank you to [sensitive content hidden] for their efforts and for making my experience with AestheticsPro a positive one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve been an AestheticsPro customer since 2017, and what I appreciate most is having a comprehensive system that helps manage the day-to-day operations of my business. From appointment scheduling and client records to treatment documentation, packages, and payment processing, the platform offers many of the tools needed to operate a medical spa efficiently. However, what truly stands out to me is the people behind the software. Over the years, I’ve had the opportunity to work with some wonderful team members, especially [sensitive content hidden]. Their professionalism, patience, and willingness to help have made a difference in my experience as a longtime customer. #### Cons Like any software platform, AestheticsPro has areas that could use improvement. Over the years, I’ve experienced occasional frustrations with certain features, pricing, and the time it can take to resolve specific concerns. As a longtime customer, I would appreciate greater flexibility in pricing, particularly for established businesses that have remained loyal to the platform for many years. I also believe there is room for improvement in communication, follow-up, and ensuring that customer concerns are addressed promptly. That said, I recognize that software continues to evolve, and I appreciate having team members who are willing to listen and work toward solutions. #### Vendor response Hi Husna, Thank you for your thoughtful feedback and for being a valued AestheticsPro customer since 2017! We're thrilled that our medical spa management software has helped streamline your daily operations, from scheduling and client records to payment processing. We're especially grateful for your kind words about our team. Providing knowledgeable, responsive, and caring customer support is a top priority, and we're happy to hear our team has made a positive impact. We also appreciate your honest feedback regarding pricing, communication, and areas for improvement. Your insights are invaluable as we continue enhancing our medspa software and customer experience. Thank you again for nearly a decade of trust and loyalty. We look forward to supporting your practice's continued success! The AP Team Replied October 2026 --- ### General Manager - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support staff is always helpful and kind. I appreciate that I am able to send a request for help through the system, the responses are usually quick even if it is to say, we saw this and are working on this. #### Cons The reports are a little clunky and not the most intuitive. I wish there was a way to track when a client last had a procedure so that er can send more targeted reminders. #### Vendor response Hi Mary, Thank you for taking the time to share your feedback and for trusting AestheticsPro for over two years! We're thrilled to hear that our support team has been helpful, responsive, and kind. Providing excellent customer service is always a top priority for us! We also appreciate your honest feedback regarding reporting and targeted client reminders. We're always looking for ways to improve our medspa management software to better support your practice's needs. We're especially excited about our new AP Marketing Suite, which features AI-powered content creation, social media scheduling, and targeted marketing tools designed to help medical spas streamline their marketing efforts, improve client engagement, and encourage repeat bookings. Thank you again for your continued support and for being a valued part of the AestheticsPro community. We look forward to helping your practice grow with innovative medical spa software solutions! The AP Team Replied October 2026 --- ### Excellent Support & Continuous Improvements - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great overall experience! Helpful support, easy training, and continuous updates that make work easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’re very satisfied with AestheticPro! The software provides excellent Security, great Value for Money, and responsive Customer Support. Its Patient Record Management and Patient Records features keep everything organized and easy to access. Payment Processing is seamless, and the Charting tools make our daily workflow much more efficient. Highly recommended for aesthetic practices! #### Cons Honestly, we don’t have any major issues with the system at this point. Any areas we previously felt could be improved have been addressed through new features and updates. As we continue to learn and grow with AestheticPro, we’re very happy with the system and excited to see what comes next. #### Vendor response Hi Michelle, Thank you so much for the wonderful review and recommendation! We love hearing that the continued updates to AestheticsPro have addressed areas you previously wanted to see improved. Knowing that our charting, patient records, payments, training, and support are helping make your team’s day-to-day work easier is exactly what we strive for. We’re grateful to have you growing with us and can’t wait for you to see what’s next! – The AP Team Replied October 2026 --- ### Great Customer Support and a More Personal Experience - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with AestheticsPro has been very positive, and a big part of that is the customer support we receive. Being able to pick up the phone and speak with a real person who knows the platform and can quickly help is something I really value. My experience has also improved through my quarterly conversations with Denis Workman. She takes the time to listen to our feedback, remembers previous conversations, and follows up on things we have discussed. She has helped us feel more connected to AestheticsPro and has given us the sense that our feedback is heard and matters. There are still areas I would like to see improve, particularly the reporting features. I understand that additional reporting tools are being worked on, and I am looking forward to seeing those changes. Overall, I feel that AestheticsPro has become much more of a partner to us than it felt in the past. The combination of a platform that continues to improve and having knowledgeable, caring people available when we need help has made a very positive difference in our experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about AestheticsPro is the customer service. Being able to pick up the phone and speak with a real person is something I truly appreciate. The people on the other end are professional, caring, and knowledgeable about the product. They are quick to understand the issue and know how to help without making you feel like you are being passed around or trying to figure it out on your own. I especially appreciate having a live person available when I need help. That personal support makes a big difference in my experience with the platform. #### Cons The area I like least about AestheticsPro is the reporting features. I would like to have more reporting options and easier access to the information that is most useful to us as a practice. I understand there is a focus this upcoming quarter on making more reporting tools available to the end user, and I am looking forward to seeing those improvements. I think having stronger reporting capabilities will make the platform even more useful for our day to day needs. #### Vendor response Hi Christi, Thank you for sharing such thoughtful feedback! We’re especially happy to hear how much you value the personal connection with our team and the ability to speak with someone who truly understands your needs. We also appreciate your feedback around reporting as we continue working to strengthen and expand the platform. Thank you for trusting us to be a partner in your practice! – The AP Team Replied October 2026 --- Showing 1 - 10 of 685 Reviews [See All Reviews](https://www.softwareadvice.com/medical/aesthetics-pro-profile/reviews/) ## AestheticsPro Popular Comparisons [ZENOTI vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/zenoti/)[RXNT vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/rxnt-emr/)[Pabau vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/pabau/)[athenaOne vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/athenacollector-athenaclinicals/)[Tebra vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/kareo/)[PatientNow vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/patientnow/)[AdvancedEHR vs AestheticsPro](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/73167-aesthetics-pro/)[Boulevard vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/boulevard/)[Mangomint vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/mangomint/)[DrChrono vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/drchrono/)[Elation vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/elation-emr/)[CureMD vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/curemd/)[Vagaro vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/vagaro/)[Aesthetic Record vs AestheticsPro](https://www.softwareadvice.com/compare/73167-aesthetics-pro/vs/475261-Aesthetic-Record/)[Remedly vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/remedly/)[CharmHealth vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/charmehr/)[Nextech EHR & PM vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/nextech/)[Compulink vs AestheticsPro](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/compulinkhealthcare/) [Compare All Alternatives](https://www.softwareadvice.com/medical/aesthetics-pro-profile/alternatives/) ## Other Top Recommended Medical Spa Software [Nextech EHR & PM](https://www.softwareadvice.com/medical/nextech-profile/) **4.1** (240) Recently recommended **29** times [PatientNow](https://www.softwareadvice.com/medical/patientnow-profile/) **3.9** (302) Recently recommended **26** times [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) **4.6** (390) Recently recommended **14** times [TimeTap](https://www.softwareadvice.com/dental/timetap-profile/) **4.5** (262) Recently recommended **4** times Stuck Between Options? 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