# ARMS USA Software Reviews, Demo & Pricing - 2026 > Review of ARMS USA Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/arms-signature-series-software-profile --- [Home](https://www.softwareadvice.com/) / [Retail POS System Software](https://www.softwareadvice.com/retail/) / ARMS USA Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/arms-signature-series-software-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/arms-signature-series-software-profile/alternatives/) # ARMS USA 2026: Benefits, Features & Pricing Wondering if ARMS USA is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview ARMS USA 4.2 [(18)](https://www.softwareadvice.com/retail/arms-signature-series-software-profile/reviews/) Pricing Pricing available upon request ### About ARMS USA Advanced Retail Management Systems (ARMS) provides business development and software technology for retail jewelers and wholesalers. ARMS features include repair tracker, a tool that tracks items throughout the repair process and measures the profitability. The layaway system helps users make business profits during peak sales season. The system is installed on-premise and is built on the Microsoft SQL Server database. The software offers point of sale (POS), CRM, inventory management and retail accounting applications on demand. Supergem is an ARMS software program that helps users tightly manage stock and sales. The program provides a detailed analysis of stock, sales, supplier, and salesperson performance. ARMS programs that integrate with supergem include the accounts payable, general ledger, assembly/disassembly, and stock take (physical inventory). Wondering if ARMS USA is right for your organization? Our Retail POS System Software selection experts can help you in 15 minutes or less. ## ARMS USA User Interface ## Popular ARMS USA Alternatives Main Product ARMS USA 4.2 [(18)](https://www.softwareadvice.com/retail/arms-signature-series-software-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 4.0Value for money - 4.19Customer support - 4.18Functionality Pricing Available upon request Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2045)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price Alternative Product [Gofrugal](https://www.softwareadvice.com/retail/gofrugal-pos-profile/) 4.4 [(198)](https://www.softwareadvice.com/retail/gofrugal-pos-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.32Value for money - 3.95Customer support - 4.39Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [QuickBooks Enterprise](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/) 4.5 [(20653)](https://www.softwareadvice.com/construction/qb-desktop-enterprise-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 4.14Customer support - 4.40Functionality Pricing Starting at $2210.00 per year Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(721)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.61Value for money - 3.62Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3031)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price ## ARMS USA Pricing and Plans Starting price: $8,995.00 Free Trial Free Version Basic $8,995.00 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ARMS USA Features - Popular features found in Retail POS System Barcode/Ticket Scanning Gift Card Management Inventory Management Pricing Management Returns Tracking Sales Reports Touch Screen - More features of ARMS USA Accounting Commission Management CRM Customer History Customer Management Marketing Automation Multi-Store Point of Sale (POS) Repair Tracking Retail Management Stock Management Supplier Management Wholesaler Management ## ARMS USA User Reviews Overall Rating 4.2 Ratings Breakdown 5 39% 4 50% 3 6% 2 0% 1 6% Secondary Ratings Ease of Use 4.2 Value for money 4.0 Customer support 4.2 Functionality 4.2 Amenda G. Verified reviewer Used weekly for more than 2 years Review source Reviewed March 2018 Changes will make it better 4 Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: The software is really easy to use and implement. No doubt customer support is always there to help as well, a reliable software with EMV compatible. Cons: The system needs updates, and needs to fix the bugs, it works really slow these days. Other than that all good. Read More SB Steve B. Used unspecified for unspecified Review source Reviewed June 2010 Arms Review 4 My recommendation to anyone considering jewery software to run their business is to strongly consider the ARMS program. It's not just about the software. Training and philosophy are an integral part of the Arms software approach. Ratings Breakdown 4 Ease of use 5 Customer support Pros: The Arms software was developed to reflect principles of productivity, specifically for jewelry stores. It was based on years of instore experience by the developers. That is why we originally bought Arms many years ago. We realized that we needed to have good data on the productivity of specific products as well as specific departments. Additionally, we needed to do a better job tracking the purchases of our customers. With the addtion of a POS a few years ago we are now capturing information every day about our customer's buying habits. We that information to send out mailings and make marketing intelligent decisions. Cons: First it should be noted that, no matter what a software firm might tell you, no software is perfect. It is simply too complex to be perfect. The Arms software covers a lot of bases and like any complex product it is always being improved. Years ago I decided that the most productive relationship with a complex software company was one of being a "partner". So when I identified issues that needed improvement, I would carefully outline the needed changes and forward them to Arms. Over time the changes would be implimented. In the near future, I am looking forward to being able to export stock entry data into Quickbooks-this will be a great change and is a direct result of such a relationshiip. The other thing about a completx system is it can take a while to learn. That will always be the case for any good software. Thanks goodness for Arms' great customer service. Read More CA Christopher A. Luxury Goods & Jewelry 2-10 employees Used daily for less than 6 months Review source Reviewed January 2017 Terrible for your pocket book, training was weak, they changed the software to gouge customers. 1 ARMS was initially sold to us as making our life easier. The software is over priced, hard to use, complicated, and I have not got to the worst parts yet. We paid a tech to come to our location for a week and train our employees. After training, we found out we had problems on the inventory side of the program. We were then told to do a whole different process after a week of onsite training. Complete change in how we were trained. Waste of time. On top of that they "updated" the system to only accept their proprietary labels which cost four times the market price for labels. You have to buy your supplies from them or they won't work. Absolutely terrible. I wish we would have never bought this system. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Read More BJ Burt J. Verified reviewer Consumer Goods 51-200 employees Used daily for less than 2 years Review source Reviewed December 2018 Effective Retail Management Package 5 Generally very satisfactory Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: This package is very adaptable and modular, from inventory management to warehouse dispatching to point of sale modules. Impressive in the ability to customize each module ensuring that the solution is easily adaptable to the organization. Authentication login and assignment of privilege accesses ensures that the solution remains secured. Cons: Can be a bit user unfriendly at first to the not so computer savy and will require training. Cost is based on server and user licenses which can be inhibiting for smaller companies. Support is excellent, but there is a cost attached and must be budgeted for. Read More JM Joe M. Verified reviewer Luxury Goods & Jewelry 2-10 employees Used daily for less than 2 years Reviewed March 2019 ARMS is worth every $!!! 5 From the first time we decided to go with ARMS it has been great. We had CSR come out to New Mexico for the week to help us learn the program. Even after the time they left the customer service team has been just one phone call away to help with all of our needs with questions. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The data base and how you can make it work for you. Easy to track customers info and the P.O.S. end is very easy to use. Cons: Not much I can say about this area. We have used the program for over a year and still can not find things I would say to change. Read More DA Debbie A. Retail 2-10 employees Used daily for more than 2 years Reviewed February 2019 Arms 4 Love the technical support. Extremely helpful and knowledgeable! Very patient! Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Very detailed and numerous reports to analyze my business. The Repair Tracker is fantastic to gather and store information about the customer and their repairs. Cons: Tricky to make corrections. Only about 2 1/2 years into the software and it is still a bit overwhelming with all of the things it can do. Still learning! Read More RS Ron S. Retail 11-50 employees Used daily for more than 2 years Reviewed February 2019 ARMS SS 5 we have reduces aged stock by 80% and our stock takes are very easy to complete and the results amazing. We use all reports for analysis, incentive bonus's and trend tracking. We have eliminated non performing suppliers and have improved out product lines using SS. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: excellent reporting and ability to save to excel or pdf Cons: There are reports/changes We have been waiting for but were held up do to the pos re-write Read More CH Chase H. Luxury Goods & Jewelry 11-50 employees Used daily for more than 2 years Review source Reviewed November 2017 Used ARMS for POS and CRM at previous job 4 Ratings Breakdown 5 Ease of use 4 Customer support 4 Functionality Pros: Once you familiarized yourself with the ins and outs of the software there were a lot of different features that were beneficial Cons: I have used other POS and CRM tools in the past that the UI was a little more friendly. You have to play around sometimes to figure some things out. Read More EL Eric L. Verified reviewer Used unspecified for unspecified Review source Reviewed September 2013 4 One of the smartest business decisions I ever made was to start with ARMS in 1994. I was floundering as highly educated Gemologist-Jeweler. I had started in the industry when I was 13. What I realized though was that I was Gemology and Jewelry smart, but not business smart. ARMS changed all this through excellent software and a proven management philosophy developed by a successful jeweler. There is a reason it's called Advanced Retail Management Systems. What I really liked was the fact that everything is under one roof, software, support, and management. Last year I hired a 30 year veteran of the jewelry industry, and after his first month he had nothing but high praise for the ARMS software. As a result of using ARMS and it's management philosophy, I am able to retire in my 50's if I wish. I currently spend about 8 weeks per year out of my store. If you are looking for the cheapest system, there is plenty of off the shelf software packages out there. If you want the best overall set up then ARMS is your hands down choice. Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Read More VH Vicki H. Used unspecified for unspecified Review source Reviewed August 2012 Putting in ARMS was the best decision I have ever made! 5 Since putting in the ARMS system in early 2010 our business has grown every year. The system has given us the ability to pin point fast selling bread and butter item and made us aware of the importance to always keep these items instock. It also allows us to keep an eye on our slower selling items so we can be more proactive about turning this stock over before it starts costing us money. We now go to trade shows fully prepared with an action plan to buy what we need and not just buying what we like. It also gave us much better control over our suppliers when it comes to see reps. All in all, money well spent. Ratings Breakdown 5 Ease of use 4 Customer support Pros: \*Powerful reporting allows us to fine tune our business \*Simple easy to use screens \*The Customer system allows us to stay intouch with our VIP's to keep them comming back \*Great support, freindly team. Cons: none to date. Read More Showing 1 - 10 of 18 Reviews [See All Reviews](https://www.softwareadvice.com/retail/arms-signature-series-software-profile/reviews/) ## Other Top Recommended Retail POS System Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **91** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.2** (552) Recently recommended **69** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **51** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (721) Recently recommended **49** times Stuck Between Options? 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