Authorize.Net Software

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About Authorize.Net

Authorize.Net is a cloud-based payment processing software that helps streamline the submission of customer transactions to the payment processing networks. Designed for resellers, merchants and small businesses, the platform provides solutions for the management of e-commerce outflows, mobile credit card readers, mobile payments, virtual point of sales and monthly billings. Authorize.Net’s key features include advanced fraud detection, security of customer information, types of payment processes, automation of recurring bills, an account updater, invoicing and a checkout module. Additionally, the software offers an affiliate program, which helps individuals and businesses to take advantage of monthly commissions when they refer Authorize.Net to their clients. Furt...

Authorize.Net Pricing

2.9% + .30 per transaction* $49 setup, $25 monthly gateway + free additional services. *Partner merchant account fees may vary, contact Authorize.net for more details.

Starting price: 

$25.00 per month

Free trial: 

Not Available

Free version: 

Available

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Authorize.Net User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4

Functionality

4.5

Showing 1 - 5 of 133 reviews

Danielle

Company size: 2 - 10 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

October 2021

Simple payment gateway

User Profile

Keyana

Verified reviewer

Company size: 11-50 employees

Industry: Internet

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2018

Gets the job done with hardly any issues ever.

Pros

Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.

Cons

I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.

Joe

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2021

A Bit Dated, But Functional

Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

Pros

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

Cons

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Reasons for choosing Authorize.Net

Ease of setup with our software and employees familiarity of Authorize.

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

December 2020

Gets the Job Done

Fine. It gets the job done. I havent worked with any other credit card processors, so I dont have much to compare with.

Pros

It gets the job done. Processes credit card transactions effectively, securely, and has decent reporting tools.

Cons

We've had some issues with settings in the past that were not clear to us. Earlier this year we realized tons of valid donations had been declined because a fraud detection setting was limiting hte number of transactions allowed per day. We didnt even know about it until we got complaints and dug in to see what was going on. Would have been nice if someone noticed that hundreds of transactions were being declined and contacted us to let us know. We also have an issue where a setting to sent receipts automatically is flipped off because we send customized branded receipts, but they are still sent. I contacted customer service and they basically just said, well the setting is off so it should be fine. But I still get the automated receipts for every transaction.

Alexa

Company size: 51-200 employees

Industry: Textiles

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

Payment Processor Easy to Use

Pros

Easily connects to backend of websites. Stores credit cards as tokens and is safe and easy

Cons

Hard to find transactions, have to know the last 4 of the credit card and the date the credit card was processed.

Reasons for choosing Authorize.Net

We use all payment options, but Authorize was the easiest to connect to our 3rd party platform.

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