Worst company i ever worked with. Netsuite was horrible but this is a whole new level.

I caught one order created by their customer service in our system not void no notes no notices. Overall, very disappointed.

Amazing customer service, easy to use + great interface.

The features on offer are promising and if they all worked well, the value for money would be fairly good.

I also want to appreciate the ability to make minor changes in the system software to suit out individual need. This was possible by Rep and the way he did quickly is commendable.

What a fabulous Company. Powerful product that is extremely customizable for your business, and account support is off the CHAIN.

Great, an easy to use product with good pricing and good service from the customer service team.

The integrated multi faceted capabilities especially for ecommerce, DTC and existing EDI partners. User friendly and intuitive.

The on-boarding team could not do the job and messed up our data - then left me with the mess.

It was very easy to integrate with our Woo Commerce site and with our Xero Accounting System.

It's really easy to use and self explanatory. A lot of integrations are available out of the box and the help videos are great.

Pricing was about middle of the pack. Would be perfect for Fashion and Apparel retailers, beauty, cosmetics, furniture.

The flexibility and ability to adapt to our business needs, and the relative ease of configuring to our requirements. Good plug-ins, although obviously a new development still very much in beta stage.

I have been working on putting together a manual for quick reference and really appreciate all the help from the HELP tab.

My team and I love how easy it is to pull information, export/import, etc. It's very user friendly and easy to understand.

Our implementer, Rep, was fantastic. He was very knowledgeable and patient with me.

He's very well versed in the program and was awesome at explaining and teaching me everything that i needed to know about using cin7.

Easy to use, very simple and intuitive - support is also quick to answer questions and help out as much as they can.

No Integration of stock codes with third party logistics company (3pl). And no integration of purchase orders with the 3pl.

Having one common source that is accurate, has enabled all users to trust the system and enjoy the ease of each transaction.

Our implementation specialist [SENSITIVE CONTENT HIDDEN] was FANTASTIC; incredibly personable, very patient and helpful, and just delightful to talk to.

Cin7 account manager had been very responsible and friendly to us. I just want to say we are very happy with cin7 customer service.

CIN7 has been such an amazing easy to use cloud platform. The on-boarding was super helpful.

User friendly, great training videos, solid support team.

The efficiencies which have been established by introducing this system have resulted in better costing and better sales figures as well.

Our experience was fantastic throughout implementation.

Implimentation dragged on for many many months longer than planned, with poor communication, and having to resort to strongly worded emails to get any response at all.

This resulted in a complaint being raised and a consultation period to agree if and how we could move forward. Once the complaint reached the right hands, it was dealt.

So far we are very happy with Cin7 and anticipate that it will meet our needs as we grow for the foreseeable future.

The support staff are responsive and you feel that you are working with a company that are growing and trying to create the best product for your needs.

Easy to use, good visuals. Quick and easy to set up and run.

Thank you support team for your prompt reply and excellent service today. It is beyond our expectation and very much appreciated.

I have had 2 account representatives and both are smart and responsive.

Easy to use, the software has great abilities to integrate with many other systems which helps to run the business operations smoothly and helps the business to grow.

You can wait for the reply for weeks. They think I can stop my business and keep waiting when they have time to answer and solve my problem.

As a small business owner, this is an affordable solution to help me run my business. The functionality meets my needs and there are more functions I can take advantage of as my business grows.

I have a hard time Seeing my credit card charges that I pay , and i cannot figure out how to change my routing information. So some things could be designed clearer.

The software is user friendly. Between the numerous integrations and the app I and my clients have been very satisfied with the ease of use.

I love that there are many benefits for clients, easy tutorials and for the most part Spa friendly.

That it helps me attract clients, the ease of setting it up and your customer support is amazing. The web design and logo team are wonderful and efficient.

Vagaro hands down offers the best product for the money with additional features than most that allow for things like customizable memberships and rewards programs.

If an error is made in the transaction, the program is not allowed to cancel.

The software was very computer friendly also you customer supports was there to answer all my questions in a rapid response time.

So now am stuck with used pay desk that i paid full price for it. Looking for another provider i am done with Vagaro very soon.

Easy and super clean organized all of process manage appointment checked out. So kind like smart assist.

I switched over to Vagaro from MindBody Software and I am super glad I did. I have just about everything I need in one place that allows me to run my business seamlessly.

In terms of functioning there are glitched and We he Customer service is Terrible at giving the right advice.

We love how VagARO CONTINUES  TO UPGRADE AND INTEGRATE MORE FEATURES THAT ARE VALUABLE TO RUNNING OUR BEAUTY BUSINESS.

I love the compliments I receive from my clients because the ease of use and all the information I can provide to better prepare clients for their appointments.

We also love the fact that we have the app on our phones so we have the ease of having our schedules no matter where we are during the day.

I love pretty much everything about this software it is so easy to use and navigate. Simple yet it covers all aspects of what you need.

It's building it's features which is great. It's great for a business just starting out.

When this happens you do have the option to enter in card information manually, however you are charged extra for it which is another con.

I like that I am able to personalize my site however I’d like. It’s very helpful in creating websites and pretty much self explanatory when browsing thru all they have to offer.

Easy to Pull up on my Phone or P.C. Easy to checkout and Update Clients , Easy to build a Database, pretty easy to email right from a Clients Profile.

I have really enjoyed processing with Vagaro and the user friendly interface. I also love how my clients get emails and text reminders before their appointments.

I spend countless hours a month combing the system for these errors and it makes our company look incompetent to our customers.

Easy to use for me and my clients. They love the reminders and I love that all my salon information is in one location.

So completely useless for my business and a total waste of time trying to set up. This should be a big warning before you sign up.

NOTES:  I like this section it's comprehensive to different professions. The medical note section is helpful for massage therapists and other medically oriented professions.

Like, sincerely hands-down I am fan all the way. It's format is user friendly for my clients and my staff to learn.

Very poor I feel ripped off by their illegal refund policies. They ripped me off for $700 even though I never once used the service.

The price point is great. I love the ability to do payroll, run reports and credit card processing all in one place.

Like I mentioned before they have such amazing support, and training videos, and how to articles. It's incredibly user friendly.

I loved the marketing tools. The website builder and the access to easy use SOAP notes is what sold this to me, in addition to the pricing.

I like the ease of use, the scheduling and the integration of Zoom.

I am enjoying my experience and happy there is a software that takes care of the basic yoga studio needs at a great price.

Forced to have to buy gift cards that are expensive to purchase through them. Charges for the visa use was more expensive then my bank charges.

There was no comparison. My favorite things about vagaro is the amazing customer service, ease of use, and the ability to use on both desk top and mobile devices.

Sometimes the card reader doesn't connect which is really frustrating because then I have to enter the credit card information by hand and get charged more. That's extremely frustrating.

It is easy for me to use and I do enjoy the lay out of it all. Customer support is great as well.

I love how easy it is to manage my accounting through Vagaro. Booking and Merchant services are easy and affordable.

They continue to update and improve it all the time, and have very good live customer service, which is so important when there is an issue that needs immediate attention.

Sometimes it's difficult to find what I'm looking for. That can be frustrating when I'm with a client.

They LOVE having the ability to see their schedules from the personal smart phone/ tablet when they aren't at work. Our client's LOVE their texting reminders.

I also appreciate being able to see my stat's for the month and year. It's a great help for taxes.

Seems to be pretty user friendly and I'm still learn the ins and outs but for the most part I am enjoying it. Would recommend it to other users.

I love that it is easy to navigate. Also very nice I can do everything pretty much from my mobile device.

The websites we can create are professional and super easy to create. Add ons like shopping cart to your website are inexpensive and easy to turn on/off at any time...I have done so, many times.

The only dislike is that we can not add the pets name.

US Dollar

Cin7 Omni is a highly configurable inventory management and order management solution with built-in EDI and integrations to all the popular ecommerce platforms, marketplaces, and 3PLs. It's best-in-class for all combinations of B2B and D2C sales channels, warehouses, shipping, and fulfillment. Cin7 Omni provides exceptional automations, workflows, reports, and analysis to enable brands, retailers, and wholesalers to operate efficiently as they scale and efficiently match demand to supply.


The solution is ideal for retailers selling products such as fashion and apparel, flooring, furniture, electronics and appliances.



LongDescription

Real Time Analytics

Cataloging/Categorization

Product Identification

Receiving/Putaway Management

Forecasting

Quality Management

Special Order Management

Purchase Order Management

Barcoding/RFID

Electronic Payments

Exceptions Management

Status Tracking

Barcode/Ticket Scanning

Payment Processing

Multi-Channel Management

Application Management

Order Entry

Backorder Management

SKU/UPC Codes

Customizable Reports

Import/Export Management

Mail Order

Database Support

Access Controls/Permissions

SEO Management

Data Synchronization

Templates

Real Time Monitoring

Supply Chain Management

Retail Inventory Management

Sales & Operations Planning

Marketplace Integration

Order Management

Retail POS

Credit Card Processing

Manufacturing Inventory Management

Invoice Management

Transaction History

Project Management

Real Time Synchronization

Procurement Management

Merchandise Management

Customer Accounts

Sales Orders

Customer Database

Shopping Cart

Gift Card Management

Customizable Fields

Order Fulfillment

Barcode Printing

Reorder Management

Sales Trend Analysis

eCommerce Management

Barcode Recognition

Shipping Management

Demand Forecasting

Warehouse Management

Item Management

Data Import/Export

Offline Access

Promotions Management

Label Printing

Inventory Optimization

Distribution Management

Multi-Location

Integrated Business Operations

QuickBooks Integration

Content Management

Bills of Material

For Retail

Multi-Currency

Email Marketing

Mobile Access

Cost Tracking

Sales Reports

Inventory Tracking

Inventory Replenishment

Real Time Data

Data Security

Channel Management

Inventory Auditing

Ordering Automation

Recurring Orders

Labeling

Sales Tax Management

Serial Number Tracking

3PL Management

Shipping Labels

Workflow Management

Real-time Updates

Email Management

Customization

Workflow Scheduler

Activity Dashboard

Multi-Store

Alerts/Notifications

Reporting & Statistics

Reminders

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Cin7 Omni

In Person

Live Online

Webinars

Documentation

Videos

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book appointments and manage various facility roles. It offers an integrated solution to manage bookkeeping, payroll, client databases and inventory management, as well as featuring email and text notifications to clients and automated email marketing.


Users can list available appointment slots, and customers can then look for salon facilities nearby and book appointments through Vagaro’s website or the Vagaro app. VagaroPro, the business app, is available for Android and iOS smartphones.


Users can create customizable promotional web pages to showcase upcoming events and special offers through Vagaro’s website or connect with their customers through email and social media platforms. Customers can also create personalized profiles with their contact information, booking history and feedback. Users can keep records of their customer service histories and generate customizable reports with graphs and charts to track business performance, customer retention and more.



1 user: $25 /month
2 users: $35 /month
3 users: $45 /month
4 users: $55 /month
5 users: $65 /month
6 users: $75 /month
7+ users: $85 /month


Cin7 Omni vs Vagaro

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