COMCASH Retail ERP Software


15 reviews(4.5/5)
15 reviews(4.5/5)

COMCASH ERP is a cloud-based retail management solution that caters to multi-channel and multi-location retailers.

The point of sale module utilizes multi-touch capabilities allowing users to navigate the menu similarly to the iPad. COMCASH POS module can support necessary hardware peripherals, including attached printers, scanners, payment terminals and scales. The POS is connected to the cloud in real-time but also offers the option of running locally in case the Internet connection is lost.

The inventory management in this solution offers users multiple units of measure to track for each product in each stock location. The customer handling allows retailers to collect some basic information right at the point of sale for quick registration, then emails the buyer a link so that they can navigate to the store's e-commerce site to manage their profile. A mobile application is also offered for iOS devices.

Support is offered via phone during business hours on weekdays.

Supported Operating System(s):
Windows 7 , Web browser (OS agnostic) , Windows 8 , Windows 10

15 Reviews of COMCASH Retail ERP

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  • Patricia from Metropolitan Concrete Corp

    Specialty: Other specialty retailer

    Number of employees: 2-10 employees

    April 2018

    Comcash looks and acts like it is from the 1980's

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    We used this for a full year and were never able to make it valuable for our business. We had to reinvest in a completely new software.

    Pros

    There is not a redeeming feature. No Pros. Regret buying it. Replaced it after 1 year. I would not recommend it.

    Cons

    Does not interface with Quickbooks as described. Very few reports of value. I think an old-fashioned cash register would have been better.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source

    Response: Richard, Comcash

    May 2018

    Patricia, I am sorry you had a bad experience with our old Comcash Classic product. This product was developed in the 1990's so it will have an interface from that era. Our ERP product is what is listed and described on this site and you will see it has a very modern interface and many redeeming features. I followed up with our reseller and understand that the product you switched to from Classic is also not up to scratch so maybe you should look at our ERP product.

  • Luc from St-Leon Gardens

    Specialty: Grocery / supermarket

    Number of employees: 11-50 employees

    January 2018

    Great software for small grocery store

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We're a small grocery store. We came from a server based and much older POS system. COMCASH was the only cloud based solution that seemed to answer most of the grocery requirements. Software that could handle complicated inventorying specifics, many different types of product input (deli scales, produce, recipes, ect) Their hardware options are quite nice (specifically the scale/scanner) Still in the setup process but will update this review in a few months after actually using it with customers.

    Pros

    Good price
    Lots of very specific features
    Awesome POS interface that won't slow down the checkout process too much
    Good wiki to quickly answer questions

    Cons

    Not 100% intuitive for setup
    Windows hardware (might force you to purchase a dedicated Windows tablet)

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • sora from ENB

    Specialty: Other specialty retailer

    Number of employees: 2-10 employees

    November 2017

    I Didnt know where to start

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Fast ..Agent follow up with you and your search....and give you exactly what you looking for and rest is up to you.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • patrick from redefined technologies

    Specialty: Wireless / cellular

    Number of employees: 2-10 employees

    October 2017

    Moving On Up

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ive used this program for about 2 and a half years now on both apple devices and microsoft touch pos systems and I am very satisfied with it. Especially when compared to some of the other more expensive products out there today.

    Pros

    I like that the company behind Comcash is constantly updating and looking for better ways to make their software easier to use and keeping it user friendly.

    Cons

    The reports and print out section of the program could be improved upon especially when using Apple products.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • AMIT from A.S.WALIA CORPORATION

    Specialty: Liquor store

    Number of employees: 11-50 employees

    September 2017

    I LOVE COM CASH SYSTEM ABOVE ALL THE SERVICE IS GREAT.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I LOVE THIS COMPANY BECAUSE THEY ARE ALWAYS TRYING TO IMPROVE.

    Pros

    VERY EASY TO USE SYSTEM. COMPANY IS ALWAYS THERE TO LISTEN TO YOUR SUGGESTIONS. THIS COMPANY IS ALWAYS TRYING TO IMPROVE.

    Cons

    MISSING FEW VERY VERY IMPORTANT REPORTS. THAT IS THE ONLY THING I DON'T LIKE ABOUT THIS SYSTEM. I AM VERY HAPPY WITH THE REST.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ernie from Dance Stop Education Center

    Specialty: Other specialty retailer

    Number of employees: 11-50 employees

    September 2017

    Great product and excellent customer support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The developers of the software are very competitive and constantly stay on top of advancing the software.

    Pros

    Easy to use. My staff loves working with the software. Also, it is a pleasure working with Comcash's support team.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Erica from New Hampton School

    Specialty: Other specialty retailer

    Number of employees: 51-200 employees

    September 2017

    High value, adaptable software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    everyone with the company has been very responsive to our questions!

    Pros

    robust data fields, parent/child item set up, signature capture, email receipt feature, easy to read reporting

    Cons

    A little difficult to look at sales or receiving by item without running an actual report, error messages pop up at very end of transaction when you think it has already been complete

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Julie from Houston Livestock Show and Rodeo

    Specialty: Other specialty retailer

    Number of employees: 51-200 employees

    September 2017

    We're very glad we selected this product out of the 14 POS systems we reviewed.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    In addition to the updated functionality that has been added in the past year, we are looking forward to using the innovations in warehouse management and mobile POS.

    Pros

    Ease of use, ease of training volunteers using the terminals and customer service are the most valuable features to us.

    Cons

    Some features we need for our somewhat specialized application of the product are not yet available but their programming personnel have been steadily adding features on our request list.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Megan from Blue Ribbon Country Store

    Specialty: Farm / ranch supplies

    Number of employees: 11-50 employees

    September 2017

    Blue Ribbon

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very user friendly system. Comcash is able to make changes to the program to fit our store needs. Would highly recommend to others.

    Cons

    The technical Bugs. But we have been able to deal with every bug so far. They are found and fixed in a timely manner. None have made us stop production.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Alan from Air Zoo

    Specialty: Museum / park / zoo

    Number of employees: 51-200 employees

    September 2017

    Effective and Simple

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Transition from our old system was done very well with very few problems. We found this system straight forward to implement, and it has proven to be very effective.

    Pros

    We found ComCash easy to deploy and employee training went quite smoothly. We like the interface, and the screens work well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Heeren from Shree G Grocers

    Specialty: Grocery / supermarket

    Number of employees: 2-10 employees

    September 2017

    Great for multi store retail

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall in e the initial grunt work is complete the system provides an absolutely great way to keep track of sales, transactions, and inventory.

    Pros

    The cloud based backlffice system is great. It really makes it easier for multistory standardization. The ability to create custom labels is fantastic. So there is no need to create labels from a superset system.

    Cons

    There are a few features lagging. And the initial setup can be cumbersome. Small details are still not how I would like them even. Despite this the system works great. For example, even when placing a "temporary price" for an item I put on sale it does not allow for an end date past the current year. There are small issues like this but again I stress that this system makes everything so much easier. One huge con, which is not necessarily comcash issue more vantiv, is that EBT is not integrated into the processing system.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Frank from The Palladio Group

    Specialty: Building & garden materials

    Number of employees: 11-50 employees

    October 2016

    New Comcash user

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are new to Comcash from QBPOS. We are excited about the possibility for customization, web-based software, and great customer service. They are always helpful and eager to answer our questions.

    Pros

    Customization and customer service. Also that we can use our own hardware.

    Cons

    Leaving a hardware-based program for a web-based program is a little scary.

  • Eileen from Klees Golf Shop

    Specialty: Restaurant

    June 2016

    Excellent POS system for the money and ease of use

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Easy to use, easy to train people to use. Crystal Reports is a good foundation. Does not require me to update software on a regular basis. Customer service/Tech Support has always been good. I've been with Comcash since 2001 (a long time!) and it was a great deal when I set it up. Use mobile scanner to update inventory and the management reports for what I need. There are many capabilities that I don't use, but there is no off the shelf POS system that is less bloated than Comcash for the $$.

    Cons

    Every time a pc changes, e.g., operating system, peripheral, etc. Comcash requires me to get a new code. This is a royal pain. Also, the reports are more complicated now than in the past. I can no longer get a monthly sales summary in dollars of what was sold by category or department.

  • William from Whiskey Willy's

    Specialty: Bar / nightclub

    December 2014

    Cash register/inventory

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like the sales time stamp and inventory control, as well as the employee time control and sales.

    Cons

    The setup can get rather difficult.

  • Joseph from Fabio's Menswear

    Specialty: Apparel & fashion

    March 2014

    Excellent. Very User Friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The thing I love about this product is the simplicity and ease of use. It allows me to easily access my store from anywhere to check on my inventory, sales, or employees' activities. The service at COMCASH surpassed my expectations without skipping a beat. They customized the software to work for me, not the other way around. They were able to taper the software to meet my needs.

    Cons

    Absolutely nothing. I don't have anything bad to say about the product or vendor.

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