Envision Salon & Spa vs TouchBistro

RATING:

4.1

(39)

Envision Salon & Spa has 39 reviews and a rating of 4.13 / 5 stars vs TouchBistro which has 395 reviews and a rating of 3.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (39)
3.9 (395)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
3.5 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 5, 2023
March 1, 2024
Pros/Cons
  • Pros

  • We also love the support that is offered with live chats when trouble shooting. The ongoing training updates and tutorials are quite amazing and make a smooth process in training new employees.
  • The daily dashboard gives a quick glance of how the day is going. Support team is always helpful.
  • Cons

  • Also, customer service chat has very limited hours that do not accommodate our evening employees during their close-out if they have questions. Also, their email marketing only allows us to send.
  • Missing features are apparent in any software. However we try and keep up on the latest.
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  • Pros

  • The reports were in depth. The floor plans were also easy to set up.
  • When its working its easy to use. Its pretty self explanatory.
  • Cons

  • Lied about what equipment was actually needed. Said oops after a small family business over extended itself for their system.
  • Customer Service very bad. Lack of knowledge and never call back to follow up.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2023

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7 Recommendations
12 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos