Epos Now vs GlossGenius

Epos Now has 279 reviews and a rating of 3.79 / 5 stars vs GlossGenius which has 18 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.79 / 5 (279)
4.39 / 5 (18)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
November 23, 2021
November 23, 2021
Pros/Cons
  • Pros

  • Competitively priced with gold functionality and ability to integrate. Our implementation manager was great and got us up and running and we are now trading.
  • Ability to integrate it with my clients existing accounting software and little to no downtime.
  • Cons

  • It is terrible that if a bartender adds drinks to a ticket, the ticket gets switched to the bartender's ticket.
  • So every size and color is setup as an individual item which is disappointing as we have changing stock constantly in the industry.
  • Pros

  • It's very user friendly and the booking and web set are great.
  • I enjoy using the mass email blast to remind my clients about promotions, discounts, etc. i think it's definitely worth the monthly spend! it keeps my day-to-day business steady and organized.
  • Cons

  • They say they do they say they listen they dont. I have friends who refuse to use this system because you cant control where people book appointments.
  • When an appointment is upcharged during service , the amount due is reverted back to the original booking causing the business to lose money.
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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30 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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