eZee Burrp! vs Treatwell

RATING:

4.5

(105)

eZee Burrp! has 105 reviews and a rating of 4.55 / 5 stars vs Treatwell which has 263 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (105)
4.7 (263)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 9, 2021
May 6, 2024
Pros/Cons
  • Pros

  • Friendly to use, many integrations and flexible, wen i need support always respond immediately, you can make you own invoice template.
  • It really good if you are using the same company PMS you can easily post the charge in the customer folio with even opening the PMS. It is really easy to use and support is also really nice.
  • Cons

  • Please try to constantly be communicating with users, any problem reported and dealt upon at least be developed in your software.
  • Not that i can think of any but the problems we get is from client's employees because they feel it's got so many components and end up not using it to its full capacity.
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  • Pros

  • I love the functionality of this software and the reports are so great, helps me to track my earnings and see top treatments.
  • It very easy to use and if you have any issues you have a dedicated account manager who is always happy to help. It tracks you sales and staff and also does all your promoting and marketing for you.
  • Cons

  • Difficult for customers to pay via treatwell if already booked via pay at salon. I wish it had a pay at salon option where they can pay via card.
  • Does not require a deposit for booking, so people and cancel or no show with out penalty. Only recognizes a client if exact name is used.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos