EZRentOut

RATING:

4.6

(211)

About EZRentOut

EZRentOut is a cloud-based equipment rental solution that caters to businesses across various industries such as construction, event management, IT, sports and more. Features include contract management, inspection management, medical equipment rental, late fee calculation and scheduling among others. EZRentOut allows users to showcase their rental equipment and tools on the web and design invoices as per their business requirements. Users can also measure the performance of their staff members and keep track of their inventories and customer orders. Additionally, EZRentOut provides users with features such as label designer, location tracking, revenue tracking and supports integration with QuickBooks, Stripe, PayPal and Authorize.net for various accounting an...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

EZRentOut Pricing

Essential: $89/month with two users included Growth: $179/month with four users included Premium: $349/month with six users included Special discounts are available for all 501(c)(3) organizations. This includes all Non Profit and Educational Institutions.

Starting price: 

$89.00 per month

Free trial: 

Available

Free version: 

Not Available

EZRentOut Dashboard

EZRentOut Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for EZRentOut

1 - 5 of 211 Reviews

User Profile

Jonathan

Verified reviewer

Hospitality, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

EZRent out has everything we are looking for in a cloud based rental software.

Coming from a remote desktop based system the accessibility of EZRent out is a life saver. I dont always have time to sit down in the office and catch up so being able to make revisions on the fly is a huge time saver. Again, the storefront is a great tool so that our customers can get more of a visual on what we offer.

PROS

Easy to learn/teach, very user friendly. The online storefront option is great, we love the fact it can be used so that customers can order online but also serves as a perfect online catalog! The whole system is priced very reasonably for all the features that are offered compared to some of the others in the industry.

CONS

More customization for the quotes/invoices templates. Would like to see different storefront layouts available.

Vendor Response

Hi Jonathan, we appreciate you taking the time to review EZRentOut. We are working on adding more themes to our storefront. We'll update you when they are live. As for quote/invoice templates, I am sharing your feedback with product team. If you have any further suggestions, please reach out to our support team. Thanks!

Replied March 2018

John

Media Production, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2019

Short term review

-very customizable with additional metadata per item -lots of setup which can be overwhelming for a new user -a bit of a learning curve

PROS

-excel import data -quickbooks integration -whats in use calendar

CONS

-no custom mapping when importing to QBs -items being imported into QBs adds the ID number before the name of the item. ex Canon lens with an ID number 3 shows up in QBs as "3 - Canon lens". This leads whoever is reading the QBs invoice that they are getting a total of 3 canon lenses.

Reason for choosing EZRentOut

It had a flashy interface but from my quick trial with it it lacked a ton of stuff that EZ rent out had. I don't remember what those items were but it was very apparent ezrentout was a far more feature filled product.

Reasons for switching to EZRentOut

QBs isn't a true system to check gear in and out. We needed a program that had a calendar where items out on rental would marked as out so we could accurately see what inventory we had on hand.

Brian

Construction, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2021

Customer support is unrepsonsive

the premise of the software seems solid, but dont count on tech support to solve anything for you

PROS

helped us out with most billing and rental issues

CONS

tech support fell flat on their face when it came to solving a very minor issue that was preventing us from full implementation. We gave them four months, no solution, so we terminated our account.

Reason for choosing EZRentOut

in the inducement stage, it seemed as if it was functional and a good value for the money. we were wrong

Reasons for switching to EZRentOut

tech support couldn't (wouldn't?) solve a very minor issue that kept us from being able to implement

Vendor Response

Hi Brian, We apologize that you had to face so much inconvenience with our product. We will definitely make our service better. We are always open to feedback from our valuable clients on how to improve our products and simplify your workflows through EZRentOut. Please feel free to send in your feedback at support@ezrentout.com. We look forward to hearing back from you

Replied August 2021

John

Construction, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2020

Equipment rental software

Neutral to good so far

PROS

It literally has every feature you can possibly think to run a rental business without having keys much different applications it's kind of an all-in-one deal

CONS

The onboarding process could be streamlined so much easier

Reason for choosing EZRentOut

Job numbers is just an example of inequality non-specific CRM but if you're in the rental business this app saves you a lot of data entry by having features geared just towards rental

Vendor Response

Thank you for your kind words. EZRentOut is constantly evolving and adding more features to its arsenal so that our valued clients can enable their businesses to do more than ever before. We are truly sorry that you did not have a smooth onboarding experience. You can always reach out to your designated Solutions Consultant in case you need assistance with anything. Our Solutions Consultants are equipped to answer every concern that you might have regarding the product. We value all the feedback from our users so that we can make our product better to serve you better.

Replied December 2020

Kari

Business Supplies and Equipment, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Very happy with the product

We are going from complete paper to electronic and it has helped tremendously.

PROS

It helps keep everything organized and in order. I like that I am able to use anywhere and any time

CONS

I would like to see a feature of sorting the orders by date for every time i go to the orders tab. also a quick button for next day orders our and return. same day is helpful but next day would be even more helpful to prepare

Reason for choosing EZRentOut

Had most of the features we were wanting for a better price.