FiveStars Software

Find out more:

PriceDemo

Find out more:

PriceDemo

About FiveStars

Looking for a better way to acquire new customers and retain existing ones? Fivestars works with over 14,000 businesses across the United States and Canada to drive new shoppers into your storefront and returning 2x more than an average customer. Engage with your customers by sending them offers, announcements, and promotions through email, text and mobile app push. You'll have access to in depth reporting of customers' visit and spend behaviors, as well as an account management team to help your business grow. ...

FiveStars Pricing

Starting price: 

$20.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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FiveStars User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 1,217 reviews

Melissa

Company size: 2-10 employees

Industry: Arts and Crafts

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2021

Fivestars

User Profile

Phoebe

Verified reviewer

Company size: 1 employee

Industry: E-Learning

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2020

Not just for your normal businesses.

As I mentioned before, Fivestars has enabled me to engage with my clients and their parents without having to make them spend a lot of money for other tutors and learning academies. They are able to enjoy the coupons and rewards while having the feeling that they can trust my abilities in teaching and tutoring. Fivestars has been easy to use and very important to my business.

Pros

I like being able to implement rewards for students that I work with to encourage them to keep on attending tutoring sessions while saving a significant amount of money compared to other starting prices for other private tutors. It is also an incentive for parents or students to push their kids to keep on developing their skills while supporting my own tutoring business.

Cons

There is nothing wrong with this software. I have enjoyed every feature and I am excited for new updates and ways to engage with my clients.

Reasons for choosing FiveStars

I heard so many good things about Fivestars and one of the employees actually reached out to me which made me feel like I can trust this company.

Zack

Company size: 51-200 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Functionality

out of 5

April 2021

Great way to engage customers and get detailed behavior metrics

Overall great for consumers and very valuable data for the restaurants to understand the customer.

Pros

Fivestars is a quick way to setup a loyalty program if you don't already have one. You don't need to be the size of a chain store to provide one and this has better customer marketing than the traditional punch card / stamps. Set your loyalty reward (i.e. 10 trips = 1 free item) and start seeing the repeat business. It's very frictionless to setup and in most cases, the customer just needs to quickly key in their phone number to log a visit. The real key is understanding the pattern of customers and being able to tweak loyalty rewards to increase business. The mobile app is great for consumers to track their trips and points.

Cons

Pricing is subscription based, per month pricing. It's not inexpensive but they do provide the install kit. It may take some time at first to see real benefits if you are not aggressive with promotions.

Anneliese

Company size: 51-200 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

Rewarded at my Favorite Stores

One of my favorite features that stores offers, feels great getting discounts and points!

Pros

Getting rewarded and points at places I frequently visit

Cons

Every time I join at a new store, it sends me a text and will sometimes add me to that retailer's mailing list.

Janis

Company size: 1 employee

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
3

Functionality

out of 5

December 2021

Account gone

Pros

It is a good easy-to-use app to collect rewards from stores and receive promotions from local business.

Cons

I lost my account once I switched my phone number since it only allows access to the account through entering phone number verification code.

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