--- title: "FrameworkLTC Software Reviews, Demo & Pricing - 2026" description: "Review of FrameworkLTC Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/frameworkltc-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Pharmacy Software](https://www.softwareadvice.com/retail/pharmacy-comparison/) / FrameworkLTC Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/frameworkltc-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/frameworkltc-profile/alternatives/) # FrameworkLTC Review Custom quote 1 plan Wondering if FrameworkLTC is right for your organization? Our Pharmacy Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview FrameworkLTC 4.6 [(13)](https://www.softwareadvice.com/retail/frameworkltc-profile/reviews/) Pricing Pricing available upon request ### About FrameworkLTC FrameworkLTC is a pharmacy management platform built to meet the complex needs of long term care pharmacies at all stages of growth. Our integrated suite of solutions equips pharmacies with the tools they require to operate efficiently and compete effectively. From initial order intake through final delivery, the FrameworkLTC platform of fully integrated and scalable solutions automates manual tasks so LTC pharmacies can focus on improving patient outcomes and saving lives through pharmacy. Wondering if FrameworkLTC is right for your organization? Our Pharmacy Software selection experts can help you in 15 minutes or less. ## FrameworkLTC User Interface ## Popular FrameworkLTC Alternatives Main Product FrameworkLTC 4.6 [(13)](https://www.softwareadvice.com/retail/frameworkltc-profile/reviews/) Ratings Breakdown - 3.92Ease of use - 4.08Value for money - 4.31Customer support - 4.38Functionality Pricing Available upon request Get Price Alternative Product [PrimeRx](https://www.softwareadvice.com/retail/primerx-profile/) 4.0 [(102)](https://www.softwareadvice.com/retail/primerx-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 3.91Value for money - 3.96Customer support - 4.15Functionality Pricing Available upon request Get Price Alternative Product [BestRx](https://www.softwareadvice.com/retail/bestrxwin-profile/) 4.7 [(71)](https://www.softwareadvice.com/retail/bestrxwin-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.65Value for money - 4.73Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Plumb’s](https://www.softwareadvice.com/product/449838-Plumbs/) 4.9 [(88)](https://www.softwareadvice.com/product/449838-Plumbs/reviews/) Ratings Breakdown - 4.89Ease of use - 4.41Value for money - 4.65Customer support - 4.78Functionality Pricing Starting at $135.00 per year Get Price Alternative Product [Datascan Pharmacy Software](https://www.softwareadvice.com/product/449162-Datascan-Pharmacy-Software/) 4.9 [(163)](https://www.softwareadvice.com/product/449162-Datascan-Pharmacy-Software/reviews/) Ratings Breakdown - 4.90Ease of use - 4.95Value for money - 4.93Customer support - 4.83Functionality Pricing Starting at $2500.00 per month Get Price Alternative Product [RxBLU](https://www.softwareadvice.com/product/499054-RxBLU/) 4.5 [(6)](https://www.softwareadvice.com/product/499054-RxBLU/#reviews) Ratings Breakdown - 4.67Ease of use - 5.0Value for money - 4.83Customer support - 4.50Functionality Pricing Available upon request Get Price ## FrameworkLTC Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FrameworkLTC Features - Popular features found in Pharmacy Automatic Refills Claims Management E-Prescribing Forms Management Medication Database Multi-Store Order Management Point of Sale (POS) Prescription Processing - More features of FrameworkLTC Activity Dashboard Alerts/Notifications API Appointment Management Barcode/Label Management Charting Communication Management Compliance Management Compounding Customer Database Customizable Reports Discount Management Document Management Electronic Signature Inventory Management Mobile Access Online Refills POS Real-Time Data Reporting & Statistics Search/Filter Self Service Portal Status Tracking Vendor Management Workflow Management ## FrameworkLTC User Reviews ## FrameworkLTC customer ratings - Overall rating: 4.6/5 - Total reviews: 13 ### Rating distribution - 5 stars: 9 reviews (69%) - 4 stars: 3 reviews (23%) - 3 stars: 1 reviews (8%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 3.9/5 - Value for money: 4.1/5 - Customer support: 4.3/5 - Functionality: 4.4/5 --- ### FrameworkLTC - Long-term care pharmacy - Overall rating: 5/5 - Reviewer: Patrick H. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Experience has been great. Long-term pharmacy is a challenging industry. Everyone I've worked with there has been very knowledgeable about their product and the industry as a whole. Developing relationships with your vendors is key to being successful and everyone at Softwriters understands that. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Functionality and ability to create operational efficiencies in our pharmacies. #### Cons No major cons. A more robust online portal for nursing home partners was always a needed improvement. They have listened to their customers and its something they are working to produce. #### Reasons for choosing FrameworkLTC Felt that FWLTC was more a innovative company and had a stronger product. We felt that switching to their product would benefit the patients we are dedicated to serving. #### Reasons for switching to FrameworkLTC The main reason for the switch was to generate operational efficiencies, which would lead to decreased wage and related expenses. Both things my pharmacies were able to realize in a short amount of time. --- ### FrameworkLTC is Great! - Overall rating: 5/5 - Reviewer: Kris J. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Going from paper to electronic, FWLTC has made a world of difference. For the pharmacy to receive ERX and faxes, then to process them, and to get them out the door is a smooth and easy experience. It has helped us tremendously. Support is something Softwriters has taken very seriously. When I call they are always pleasant and they take that extra step to help you. I really wish other healthcare vendors would take a page from Softwriters book, about how treatment of customers work. Softwriters has been there for our pharmacy whenever we need them, and always make us feel satisfied by the time we get off the phone. The seamless transistion between FrameworkLTC and ECM their document manager is great. Being able to easily and quickly pull up RX's, manage residents, run meds, dispense meds, etc has been a godsend.The look of FWLTC is also modern and easy to navigate. I really couldnt ask for a better product!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The amount off features that FrameworkLTC has and what all the software can do makes it very easy for Long Term Care pharmacies manage and dispense medications! #### Cons On the interfaces side the HL7 QTY conversion utility could use some work. It is confusing and hard to manage. If it had a search function for NDC's, it would make a world of difference. --- ### not the greatest - Overall rating: 3/5 - Reviewer: lauren h. - Product usage: Used weekly for less than 6 months - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros The customer service is the only thing good about this software and there is a lot of things to use with this but hard to understand. #### Cons It is extremely expensive and not worth your time. It is not very user friendly either and not worth your time. --- ### FrameworkLTC Review - Overall rating: 5/5 - Reviewer: Lucas H. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The robust features of the software help LTC pharmacies manage and improve their operations from workflow to billing to inventory. It allows pharmacies to scale while still providing customized user experiences. #### Cons FWLTC is pricy and because there are so many options it can be confusing. Your pharmacy really needs to know the ins and out of the options available to you in order to keep workflow from suffering. --- ### Great all around Pharmacy Software - Overall rating: 5/5 - Reviewer: Williams N. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Everyone that I've worked with has always been very knowledgeable and helpful. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros You can customize your software to meet whatever needs you have. I've worked with SoftWriters at 4 different long term care pharmacies, and they all have been configured a little differently to meet the needs of the individual pharmacy. I like being able to customize forms to meet your facilities specific needs. #### Cons The learning curve is a little tough, but once you get a few superusers up and running, it is quite simple to use once you understand the processes. The timeframe for a development request is quite long. If they added some people to that department so that they could turn those requests around quicker, it would be amazing. --- ### Randall Klemm FrameworkLTC Review - Overall rating: 5/5 - Reviewer: Randall K. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with Framework suite of products has been very positive. It took a little while to get to the point of comfort in the transition from our previous software but now that we are "there", I do not believe that there is a single person in the company that regrets the decision to make the move to FrameworkLTC or ECM. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros FrameworkLTC is very intuitive which makes training and retention very easy. #### Cons The cost of FrameworkLTC and ECM can be prohibitive. --- ### Great LTC Software - Overall rating: 5/5 - Reviewer: Diana W. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Great software, easy to understand and makes daily operations more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We use FrameworkLTC to process new prescriptions and refills in 3 of our LTC pharmacies. We service skilled nursing facilities, assisted living facilities and adult care homes. FrameworkLTC integrates with our facilities EMar system making managing patient profiles much more efficient and safe. The customer service helpdesk is very friendly and knowledgeable. The company listens to customer needs and constantly makes improvements based off of feedback received from customers. #### Cons The only con is the limited reporting options within the software. There are a lot of reports but I always find myself needing a report that is not canned in the software. --- ### First Choice - Overall rating: 5/5 - Reviewer: Devon H. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered I enjoy the product and the support. My questions have been answered each time I have needed to reach out. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the multitude of functions available in the product. Chances are you will be able to find a function to fit the need of your task. #### Cons There are some inefficiencies in the application at some points, such as looking up insurance plans. Typically, when handed an insurance card, you do not know the plan ID. Instead, I think it would be better to have the user type in the BIN and PCN into the plan setup screen on patient profile to then pull up the plan ID (instead of having to go somewhere to search for it). #### Reasons for choosing FrameworkLTC Available products in the suite --- ### Great Software for LTC Space - Overall rating: 4/5 - Reviewer: Bethany V. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered FrameworkLTC is a great product and the customer service team has come a long way in helping our pharmacy with any issues that we may run into in our day to day processing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Barcode scanning and overall dashboard management. #### Cons Ease of use with other systems/integrations. --- ### FrameworkLTC in a Long-Term Care Pharmacy - Overall rating: 4/5 - Reviewer: Mark T. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is very customizable, and the interface is intuitive once you get the hang of it. #### Cons It's very difficult to learn and there are no readily available user guides. The first level of customer support is rarely able to solve an issue and once they escalate your ticket it can take days to hear back. --- Showing 1 - 10 of 13 Reviews [See All Reviews](https://www.softwareadvice.com/retail/frameworkltc-profile/reviews/) ## FrameworkLTC Popular Comparisons [PioneerRx vs FrameworkLTC](https://www.softwareadvice.com/retail/frameworkltc-profile/vs/pioneerrx/) [Compare All Alternatives](https://www.softwareadvice.com/retail/frameworkltc-profile/alternatives/) ## Other Top Recommended Pharmacy Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2067) Recently recommended **21** times [Epicor Propello](https://www.softwareadvice.com/retail/epicor-retail-cloud-profile/) **4.0** (5) Recently recommended **21** times [LS Retail](https://www.softwareadvice.com/hotel-management/ls-central-profile/) **4.3** (125) Recently recommended **9** times [Dynamics 365 Business Central](https://www.softwareadvice.com/accounting/dynamics-365-business-central-profile/) **4.1** (209) Recently recommended **1** times Stuck Between Options? 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