Pulse Commerce Software

Find out more:

Find out more:

About Pulse Commerce

Pulse Commerce is a cloud-based point of sale (POS) system for small to midsize retailers, including jewelry stores, pharmacies and apparel. Pulse Commerce offers integrated POS, inventory management, customer management (with complete customer order history), e-commerce capabilities and more. With Pulse Commerce, merchants can manage all aspects of a business, including end-to-end order fulfillment. The cloud-based delivery model ensures that data can be accessed at any time. The Pulse Commerce interface supports customizable drop-down menus, web store branding, social media integration and single-page checkout. Customers can access a mobile-optimized catalog and make purchases directly from their smartphone or tablet. The warehouse management module su...

Pulse Commerce Pricing

Starting at $2,500 per month

Starting price: 

$2,500.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Close

Image 1 of 5

POS

Headshot of Software Advice Advisor

Find the right Retail POS Systems for you.

What key features are most important to you in Retail POS Systems?

Pulse Commerce User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3.5

Customer support

4

Functionality

4

Showing 1 - 5 of 17 reviews

Jacob

ZZ Diesel

Verified reviewer

Company size: 2-10 employees

Industry: Automotive

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed March 2020

Great Platform

Pros

Before Pulse Commerce, we were using multiple disparate systems; Magento as our eCommerce platform, Box storm as the inventory program, GoData Feed to create the Google shopping feed, and Connex to sync orders with QuickBooks. Now that we’ve moved to Pulse Commerce, the website no longer goes down and we are seeing much faster load speeds across the board. The site is much more SEO friendly. Inventory and sales are now under one roof. Checking inventory counts and knowing when to order inventory is easy, accurate and smooth. Drop ship orders and POs now just flow through the software seamlessly. Being able to assign Vendors and cost to a product is a huge life saver. Pulse Commerce uses a very easy-to-setup but powerful Google shopping data feed, so not only have we seen a big increase in Google activity in just a month since going live, and we were able to stop paying GoData Feed for this service! Our sales are already increasing now that we can focus on growing our product line without having to worry about keeping everything running. Even when we do have questions or any small issues, we know have a great support team that we can reach out to with an actual “support ticket” program. These are just a few of the examples where Pulse Commerce moved our business forward. Now that the road blocks are cleared out we are seeing great growth at ZZ

Cons

Sometimes when you want something custom to be done it can seem like there are some hoop to jump through to get them implemented. But the reason why Pulse is like this is because they have a very stable platform and if changes are going to be made to the core of the software they want to keep everything stable. Which at the end of the day the stable platform out weighs most of the customization we would want to implement,

Adam

Buckstaff Public Safety

Verified reviewer

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2020

Pulse Commerce Order & Inventory Platform

We have been a fairly happy customer for over 5 years now. Pulse Commerce software has been very flexible and super reliable. Their uptime is unmatched. They keep us informed on updates and we have a dedicated support team and account manager. It is always nice having an account manager to talk with and their support team/system is very effective. It is rare to have an issue that cannot be resolved fairly quickly. The world of e-commerce is ever changing, so it is nice to have a flexible backend to our operation.

Pros

Pulse Commerce makes it a lot easier to be a multi-channel merchant. We sell using Shopify, BigCommerce Ebay & Amazon. Pulse has been flexible enough to allow us to sell on almost any platform you can think of. Their uptime is unmatched.

Cons

The integrations aren't click & use they require development work done by their professional services team. S o anytime we have a new idea or want to try something out it requires investment and some time to get things done. But that's not too bad.

Reasons for switching to Pulse Commerce

Coresense seemed stagnant. They didn't seem to update their product very much.

Yassine

Verified reviewer

Time used: Less than 6 months

Review Source: GetApp

Ease-of-use

1

Value for money

1

Customer support

1

Functionality

1

Reviewed June 2017

Nichole

Tavern 101

Verified reviewer

Company size: 51-200 employees

Industry: Restaurants

Time used: Less than 12 months

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

5

Functionality

5

Reviewed December 2017

Pulse for Restaurants

Pros

Pulse has helped our restaurant's efficiency in so many ways! Navigating through the app has allowed us to access numbers pertaining to our POS systems from wherever we please and continuously updates as the POS system updates. This helps a lot because we no longer have to search through printed checkout chits or find our way to a desktop computer to find simple answers to questions such as "How many specials have we sold today?" "How much money in comps have we spent today and what percentage of our net sales is that?" The app also has been used as an aid to track guest counts throughout certain hours of the day which has helped with scheduling in association to volume. We can track who has taken a break, and at which time which helps with overall labor reports too.

Cons

There isn't a lot of con's to the app. It helps our company achieve the tasks we need in a quick amount of time. The only thing I would suggest as something that would be further helpful is if we were able to access the data in ALL categories for maybe a week. As of now, we can access the sales forecasts based off of the previous year, but as for looking up employee comps, voids, breaks, etc- that data is eliminated after the day's end.

Raymond

RM Marketing

Verified reviewer

Company size: 11-50 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2021

A Solid SAAS Partner for Over 17 Years.

Overall, we've been very please with Pulse Commerce. Running a business requires many moving parts. Pulse Commerce allows us to focus on our customers and marketing while letting Pulse focus on providing us with a seamless platform on which to run our e-commerce business.

Pros

Pulse Commerce software gives us peace of mind that our websites, inventory, order processing and shipping is up and running every day with virtually no downtime in over 17 years. What we like most about this software is the management and support team that support the Pulse Commerce software. During the last 17 years, we've enjoyed working with Pulse Commerce as we helped each other grow.

Cons

Integration with social media and third-party marketing platforms could be more user friendly.

Popular Pulse Commerce Comparisons