Pulse Commerce is a cloud-based point of sale (POS) system for small to midsize retailers, including jewelry stores, pharmacies and apparel. Pulse Commerce offers integrated POS, inventory management, customer management (with complete customer order history), e-commerce capabilities and more.
With Pulse Commerce, merchants can manage all aspects of a business, including end-to-end order fulfillment. The cloud-based delivery model ensures that data can be accessed at any time.
The Pulse Commerce interface supports customizable drop-down menus, web store branding, social media integration and single-page checkout. Customers can access a mobile-optimized catalog and make purchases directly from their smartphone or tablet.
The warehouse management module supports inventory tracking via SKU numbers (including backorder settings), profitability analysis and tracking of drop shipments. Pulse Commerce also provides consulting, implementation, training and support in addition to their software offering.
Nichole from Tavern 101
Employees number: 51-200 employees
Pulse has helped our restaurant's efficiency in so many ways! Navigating through the app has allowed us to access numbers pertaining to our POS systems from wherever we please and continuously updates as the POS system updates. This helps a lot because we no longer have to search through printed checkout chits or find our way to a desktop computer to find simple answers to questions such as "How many specials have we sold today?" "How much money in comps have we spent today and what percentage of our net sales is that?" The app also has been used as an aid to track guest counts throughout certain hours of the day which has helped with scheduling in association to volume. We can track who has taken a break, and at which time which helps with overall labor reports too.
There isn't a lot of con's to the app. It helps our company achieve the tasks we need in a quick amount of time. The only thing I would suggest as something that would be further helpful is if we were able to access the data in ALL categories for maybe a week. As of now, we can access the sales forecasts based off of the previous year, but as for looking up employee comps, voids, breaks, etc- that data is eliminated after the day's end.
Jay from Suit Your Self
Below are the GoECart OMS features we've found to me most beneficial:
Intelligent Order Routing
Order Orchestration between fulfillment locations to support omni-channel commerce
Native Marketplaces Integration
Multi-location inventory management and enterprise-wide inventory visibility
Single 360 degree view of the customer
Purchase orders and inventory receipts
Customer Service Tools
Live inventory connectivity with the ecommerce website and multi-site support
GoECart Support and Client Service is the best in the industry that I have experienced.
Anthony from 11th Street Coffee
I am very impressed with the level of service that we have received leading up to our successful launch with GoECart. I am excited to start utilizing all of our new tools on the GoECart Platform.
Tom from JunoActive
Our fulfillment is using GoECart to fulfill orders, our call centers are using GoECart to answer customers' questions, and our operations and purchasing teams are using GoECart. So we're all working off the same page.
Bonnie from National Autism Resources
I want to begin by thanking Pulse Commerce for their timely and professional assistance helping rescue us what turned out to be a platform migration disaster. We have been a happy merchant of Pulse Commerce's for years, pleased with the services being received. In an effort to cut costs, our company began researching lower cost options for our Ecommerce Platform. Our research led us to select a new platform and cost friendly implementation firm. The migration itself and the impact to our business was disastrous. Revenues, conversion rates and traffic plummeted, redirects were a mess, SEO appeared to be ignored we were bleeding badly. The quality of support I experienced, both during and post migration was subpar at best and the results much worse.
In desperation, I contacted Pulse Commerce who stepped in right away and helped get our old website up and running and began repairing the damage. Their professional staff, expertise and responsiveness both during and after business hours was great, staying in constant contact and offering guidance wherever possible. Even more importantly, the time spent was not done to benefit their business or for pay, simply because they have heart for small business and a strong belief in partnering with their merchants. When evaluating solutions, it is so important to look beyond the monthly expense. In reality, lower cost solutions can cost much more than the monthly subscription debit taken from your bank account.
I was intrigued by the solution when it was first assigned for review. I cannot say I am disappointed after reviewing this ecommerce solution. By itself, investing in an ecommerce solution is a substantial investment; however, throw GoECart 360 into the mix and your bets are hedged.
Great value for money as far as e-commerce solutions go
Could do with better reporting and integration with third-party software
shraddha from Denave
Employees number: 1,001-5,000 employees
Jessica from Aspen Ridge Property Services
Employees number: 2-10 employees
Caroline from Webydo.
Employees number: 11-50 employees
Gunjan from Jagat Media
Employees number: 11-50 employees