Goldie

RATING:

4.8

(921)

About Goldie

Goldie (formerly Appointfix) is the best appointment scheduling app to manage and grow your business. Easily schedule appointments, send automatic appointment reminders, get a free stunning online booking website, take deposits and process payments with just your phone, view business reports, send marketing messages, keep client notes and appointment history, etc. Goldie syncs with your Google & Apple calendars, keeping all your schedule in one app. Light & Dark versions are available. Goldie is trusted by over 100.000 beauty and fitness professionals: hair stylists, nail salons, barbers, lash artists, makeup artists, tattoo artists, fitness trainers, massage therapists/spas, etc. What you'll get with Goldie: • Fast and easy appointment scheduling. • Reminder messages...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Goldie Pricing

Starting price: 

$19.99 per month

Free trial: 

Not Available

Free version: 

Available

Appointment scheduling. Manage your schedule and keep your business organized with a single app.  Easily sync with other calendars (such as Apple/Google) to manage all of your commitments. Optimize your time and make the most of every day with Goldie.
Slide 1 of 5

Goldie Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Goldie

1 - 5 of 921 Reviews

Alexis

1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2021

Cons and Pros of Appointfix

User Profile

Daniel

Verified reviewer

Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

I reduced no-shows!!

I had no issues with the app. The support team is awesome. They called me and they answered all my questions.

PROS

I love that I can use the app on multiple devices and the messages are sending automatically on the Ultimate plan. I like so much that I can add as many message templates as I want and they are fully customizable. Because of the reminders, I reduced no-shows by 90%. Thank you, Appointfix!:)

CONS

I don't have any cons with this app. As I said, it's the best app.

Vendor Response

Thank you for your feedback Daniel!

Replied September 2019

Lucy

Cosmetics, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Overall very happy

So far I am enjoying it, there are just a few things I wish I could do on it to make it easier

PROS

I like that everything is in one place, I can arrange to take deposits and can take the payments by card on the day

CONS

That I can’t just open appointments to be booked until a date. I would prefer if I could pick an actual date that I can turn off appointment booking from so I can open up appointments when I’m ready to so I can change prices in the app for special offers on services etc

Reason for choosing Goldie

The price was cheaper, I could have a free trial and also could use it for free for a while as I only had a few appointments booked in. I like that I can take card payments on the app too

Nyomi

Education Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed November 2020

Unimpressed

I have asked for a different support member, As I am not impressed with [SENSITIVE CONTENT HIDDEN] and his actions to remove payment details of his own accord. I am yet to have ANY help with ANY of the problems which need to be sorted. I thought I liked Appointfix and its ease of use. However right as we speak, we are testing other applications.

PROS

I liked how user friendly Appointfix was. I liked how it prompted the address, while filling in (a feature which has since been removed), the support team were helpful (yet did put in place what they said they were working on, being an address tab under a customer details ) The messages were sent from number and I could approve the messages.

CONS

The support team, well just [SENSITIVE CONTENT HIDDEN], who is condescending when I asked to have the text messages go back to the premium service with myself approving them. Questioning the tablets I use are able to send text, pointing out they are automated and I can change the out going message. The fact from 1st Nov 2020 we have send 176 text messages and being told we have used all 500 aloud text. This maybe due to a fault of the system sending 3 reminders to one client. Whcih we have had multiple reports from clients. Again a fault I have brought up with [SENSITIVE CONTENT HIDDEN] and support team, yet to receive a reply along with attached photo. Good customer service

Reason for choosing Goldie

Was a helpful, user-friendly system. I still like it however you need to sort out somethings. Like sending multiple messages and tell members to pay for more.

Reasons for switching to Goldie

I thought at the time Appointfix was on point, I was mistaken. I used the basic (free trial) and was impressed, I then upgraded to premium subscription, still impressed. Then as my business continues to grow, I upgraded my Subscription to Platinum and wasn't happy I couldn't send text messages from my number, didn't like the changes to the maps app. And really don't like the support team lack of help.

Madison

Music, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

My honest review of Goldie

PROS

I love using Goldie because it helps me keep all of my clients separate while allowing them to pick days and times of the week that work for them and I don’t have to go through my schedule, if I update it in the app, I have to send the online booking link and they take it from there.

CONS

Nothing. I’ve had positive experiences with using Goldie!

Vendor Response

Thank you so much!

Replied April 2024