IndicaOnline Dispensary Software


 

IndicaOnline is a cloud-based point-of-sale (POS) solution that helps users process transactions and manage daily operations for medical marijuana businesses and dispensaries. Key features include patient and physician verification, inventory management, automated data entry, two-factor authentication and more.

IndicaOnline helps users to enter and manage inventory, track sales metrics and generate invoices. Users can also work remotely using a mobile device. Staff roles and permissions can be configured as needed, and the solution also supports multiple locations.

IndicaOnline supports payments via cash, debit and credit cards. Supported hardware components include receipt printers, barcode scanners, scales and cash drawers. The solution is compatible with iPads but can also be accessed from desktop computers and other mobile devices. Additionally, IndicaOnline is HIPAA compliant and stores data online with 256-bit grade SSL encryption.

IndicaOnline offers services on a monthly subscription basis that includes support via phone and email.

 

IndicaOnline Dispensary Software - Sales screen
 
  • IndicaOnline Dispensary Software - Sales screen
    Sales screen
  • IndicaOnline Dispensary Software - Payment methods
    Payment methods
  • IndicaOnline Dispensary Software - Patient information
    Patient information
  • IndicaOnline Dispensary Software - Order map
    Order map
  • IndicaOnline Dispensary Software - Product list
    Product list
  • IndicaOnline Dispensary Software - Indica register
    Indica register
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

17 Reviews of IndicaOnline Dispensary Software

Showing 1-17 of 17

 

Start your review of IndicaOnline Dispensary Software

Click to start
https://www.softwareadvice.com/retail/indicaonline-review/

Kerry from Remedy
Specialty: Marijuana Dispensary
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Great Software for Dispensary model

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great product along with great service.

Pros

Indica Online is a great software for any dispensary. It is very easy to train staff with and great for tracking every product instore.

Cons

The glitches when switching screens is extremely annoying when it jumps back every time and is something that should be fixed immediately.

Review Source
 
 

Brian from Canto Diem
Specialty: Marijuana Dispensary
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Overall good experience with some hiccups.

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

1. Clean simple interface this is usually user friendly.
2. Great to be able to see patient history and notes.

Cons

1. Shutting down service when credit is available/ credit card on file.
2. Subtotal number does not change with applied discount.
3. Two piece price deal causes the 5 piece price to be under.
4. Unable to search keywords unless they are in the exact order.
5. Strain type does not appear when you go back to edit a product.
6. Customer service line often does not get answered.
7. In patient history a discount is not shown and we are forced to do calculation.

Review Source
 
 

Young from Green Ghost
Specialty: Marijuana Dispensary
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Clunky and slow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Many features tailored to the cannabis industry. Helps us keep on track of inventory and links profiles with purchases.

Cons

Not very intuitive and clunky since its web based it loads even on very fast internet connections. Takes forever to update inventory with many steps in between.

Review Source
 
 

Linda from Universal Sanctuary
Specialty: Marijuana Dispensary
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Software is good but would love to have better customer service response times.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer Service response times and work hours do not work for us. We need better access to customer support for issues with indicia. Feels like they are never around or take too long to respond to issues.

Pros

I like the potify integration but it's not easy to make edits to potify when you cant login. I love the reports and how everything works.

Cons

I would like for the weedmaps integration to be smoother and that we could get edit potify easier. Some of the delivery orders could use more info like phone numbers and other comments to show up to be clearer too.

Review Source
 
 

Jon from Lbs. delivery corp
Specialty: Marijuana Dispensary
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great for deliveries

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service is prompt and to tier.

Pros

Built for deliveries. Dispatcher mode is a game changer. Online store works great once you set it up properly. Prompt customer service.

Cons

Needs more computer functionality. Ability to edit orders ECT. Are iPad exclusive. Ready for orders to get suck on mobile registers. Mobile revised could be more stable

Review Source
 
 

Michael from Santeria Delivery
Specialty: Marijuana Dispensary
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use and if you need any type of technical support they are easy to get on the phone. Great customer service.

Cons

There have been a few issues or more like glitches but they were taken care of eventually and so far so good.

Review Source
 
 

Jonathon from BudsHub
Specialty: e-Commerce
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Budshub Benefits

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Great design, innovative software, great client services, very informative and useful when dealing with patients, blacklist option (have not needed to use it, just like the option of being there)

Cons

Client dashboard could be more visually engaging. But I haven't upgraded tier yet, so there could be cons down the line, but I highly doubt that

Review Source
 
 

chris from The Dispensary Gold
Specialty: Marijuana Dispensary
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

An easy POS. Stoner proof!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is so easy to enter in inventory for this pos. We dealt with a few other ones before. They were not industry specific. This pos is tailored and very on point.

Cons

This pos is wi-fi based, so if you are not connected to the internet... you cannot take transactions. Would be nice as well to have an auto vendor system, when a product gets low, an alert to let you know.

Review Source
 
 

Feather from MCPG Happy Herbs
Specialty: Marijuana Dispensary
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Direct contact with programmers, tech support are the best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

All the support staff has a can-do attitude that makes it easy to do business. Many times I have called and my requests ended up in software updates.

Pros

This software is the best and the most affordable in the industry of cannabis track & trace. I have used many platforms and nothing comes close to ease of use, transparency & compliance.

Cons

Drivers need a 2nd phone to handle delivery on separate shelves. Unlimited Text messaging sms should be included with platinum package as other metrc softwares are now including.

Review Source
 
 

Eric from VersaGenix Inc.
Specialty: Marijuana Dispensary
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

A much more inclusive functionality than we were expecting. Wonderful as a POS.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We really enjoy the usability of the site and how it can can encompass every stage of the process. As a POS system for the cannabis industry, it really allows a lot of capabilities.

Cons

That it is ONLY a POS system. It works for inventory management, but since we are a microbusiness, I wish there was an extension to the software that would allow us to have multiple uses for manufactuing, distribution, and retail.

Review Source
 
 

chris from potorium
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

unsatisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

it is industry specific and i did use and loved there app.

Cons

glitches cost me revenues and customers. some glitches were never resolved. trying to get ahold of customer service s always difficult. had to hound them for resolution of inquiries.

Review Source
 
 

James from Hightides
Specialty: Marijuana Dispensary
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Platform that is in the beginning phase of development

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Inventory list is easily accessible. Entering new product is easy. Order entry is relatively easy.

Cons

No CRM, indica online does not sync to weedmaps for vendor verified products. do not have the ability to sync inventory for all offices for weedmaps multiple profiles. This would be acocmplished using the same API key for each offcie you want to have the same inventory We are a delivery service. We have one location for all inventory.

Review Source
 
 

Dariush from Green Bee Collective
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Bitter/Sweet POS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall great POS, I have very high hopes for it. Customer service and glitches can be turned around, very excited to see what improvements are made in those areas.

Pros

This POS is very easy to use, and teach employees how to use as well. Also the features are really awesome and useful. Makes it very easy for the business owner to keep track of everything and run the business smoothly.

Cons

Now those awesome features, come with a price. They can be very glitchy sometimes and cause A LOT of problems. When you try to contact customer service to help with the problem, even they can’t figure it out. Leaving it unresolved for extended periods of time until they get around to correcting the glitch. Makes it very frustrating for the business owner and hard to run the business.

Review Source
 
 

Bonnie from California Cannabis
Specialty: e-Commerce
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Areas of improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Appreciate the extended hours for support.

Pros

The value of the software was important to us and price matching for the label maker was greatly appreciated.

Cons

Support does not reply back to emails once you submit a case ticket. When calling in, the noise background is distracting and the lack of reps to answer the calls.

Review Source
 
 

naomi from Growth Network Solutions
Specialty: Marijuana Dispensary
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Indica is industry specific and offer a lot more than just a pos

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Love how you can track your sales and see trends. Easy to input inventory and track expenses. Love that you can access anywhere.

Cons

Needs to be more specific when pulling reporting. Kind of limited with certain features. Would like to see more options for accounts as well, for times when theres any errors etc.

Review Source
 
 

Dani from MMD
Specialty: Marijuana Dispensary
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

I have worked with this software and loved it so much I brought it into another dispensary!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very professional, great idea!

Pros

Easy to use. Easy to see numbers. A great way to keep track of everything. I can use it from y laptop when I'm Home, and keep an eye on the shops overall sales etc.

Cons

Some glitches here and there but overall really good! Sometimes, I would go and transfer 20 pieces to another product, but then it disappeared. But it later showed up the next day.

Review Source
 
 

Anna from Easy Los Angeles Cannabis
Specialty: Marijuana Dispensary
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Great service easy to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We used another service that was more expensive in past but indica online far surpasses capabilities of previous pos system

Pros

Very easy to learn and customer service is excellant when we had issues pot questions System also has lots of features that are easy to learn

Cons

I have not used all the various features ( regarding CA excise taxes) until we obtain licensing in CA

Review Source