IndicaOnline Dispensary Software
IndicaOnline is a cloud-based point-of-sale (POS) solution that helps users process transactions and manage daily operations for medical marijuana businesses and dispensaries. Key features include patient and physician verification, inventory management, automated data entry, two-factor authentication and more.
IndicaOnline helps users to enter and manage inventory, track sales metrics and generate invoices. Users can also work remotely using a mobile device. Staff roles and permissions can be configured as needed, and the solution also supports multiple locations.
IndicaOnline supports payments via cash, debit and credit cards. Supported hardware components include receipt printers, barcode scanners, scales and cash drawers. The solution is compatible with iPads but can also be accessed from desktop computers and other mobile devices. Additionally, IndicaOnline is HIPAA compliant and stores data online with 256-bit grade SSL encryption.
IndicaOnline offers services on a monthly subscription basis that includes support via phone and email.
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Sales screen -
Payment methods -
Patient information -
Order map -
Product list -
Indica register
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10
13 Reviews of IndicaOnline Dispensary Software
Jon from Lbs. delivery corp
Specialty: Marijuana Dispensary
Employees number: 2-10 employees
May 2018
May 2018
Great for deliveries
Customer service is prompt and to tier.
Pros
Built for deliveries. Dispatcher mode is a game changer. Online store works great once you set it up properly. Prompt customer service.
Cons
Needs more computer functionality. Ability to edit orders ECT. Are iPad exclusive. Ready for orders to get suck on mobile registers. Mobile revised could be more stable
Michael from Santeria Delivery
Specialty: Marijuana Dispensary
Employees number: 2-10 employees
May 2018
May 2018
Great software!
Pros
Easy to use and if you need any type of technical support they are easy to get on the phone. Great customer service.
Cons
There have been a few issues or more like glitches but they were taken care of eventually and so far so good.
Jonathon from BudsHub
Specialty: e-Commerce
Employees number: 2-10 employees
May 2018
May 2018
Budshub Benefits
Pros
Great design, innovative software, great client services, very informative and useful when dealing with patients, blacklist option (have not needed to use it, just like the option of being there)
Cons
Client dashboard could be more visually engaging. But I haven't upgraded tier yet, so there could be cons down the line, but I highly doubt that
chris from The Dispensary Gold
Specialty: Marijuana Dispensary
Employees number: 2-10 employees
May 2018
May 2018
An easy POS. Stoner proof!
Pros
It is so easy to enter in inventory for this pos. We dealt with a few other ones before. They were not industry specific. This pos is tailored and very on point.
Cons
This pos is wi-fi based, so if you are not connected to the internet... you cannot take transactions. Would be nice as well to have an auto vendor system, when a product gets low, an alert to let you know.
Feather from MCPG Happy Herbs
Specialty: Marijuana Dispensary
Employees number: 2-10 employees
May 2018
May 2018
Direct contact with programmers, tech support are the best
All the support staff has a can-do attitude that makes it easy to do business. Many times I have called and my requests ended up in software updates.
Pros
This software is the best and the most affordable in the industry of cannabis track & trace. I have used many platforms and nothing comes close to ease of use, transparency & compliance.
Cons
Drivers need a 2nd phone to handle delivery on separate shelves. Unlimited Text messaging sms should be included with platinum package as other metrc softwares are now including.
Eric from VersaGenix Inc.
Specialty: Marijuana Dispensary
Employees number: 2-10 employees
May 2018
May 2018
A much more inclusive functionality than we were expecting. Wonderful as a POS.
Pros
We really enjoy the usability of the site and how it can can encompass every stage of the process. As a POS system for the cannabis industry, it really allows a lot of capabilities.
Cons
That it is ONLY a POS system. It works for inventory management, but since we are a microbusiness, I wish there was an extension to the software that would allow us to have multiple uses for manufactuing, distribution, and retail.
chris from potorium
Specialty: Other specialty retailer
Employees number: 11-50 employees
May 2018
May 2018
unsatisfied
Pros
it is industry specific and i did use and loved there app.
Cons
glitches cost me revenues and customers. some glitches were never resolved. trying to get ahold of customer service s always difficult. had to hound them for resolution of inquiries.
James from Hightides
Specialty: Marijuana Dispensary
Employees number: 11-50 employees
May 2018
May 2018
Platform that is in the beginning phase of development
Pros
Inventory list is easily accessible. Entering new product is easy. Order entry is relatively easy.
Cons
No CRM, indica online does not sync to weedmaps for vendor verified products. do not have the ability to sync inventory for all offices for weedmaps multiple profiles. This would be acocmplished using the same API key for each offcie you want to have the same inventory We are a delivery service. We have one location for all inventory.
Dariush from Green Bee Collective
Specialty: Other specialty retailer
Employees number: 2-10 employees
May 2018
May 2018
Bitter/Sweet POS
Overall great POS, I have very high hopes for it. Customer service and glitches can be turned around, very excited to see what improvements are made in those areas.
Pros
This POS is very easy to use, and teach employees how to use as well. Also the features are really awesome and useful. Makes it very easy for the business owner to keep track of everything and run the business smoothly.
Cons
Now those awesome features, come with a price. They can be very glitchy sometimes and cause A LOT of problems. When you try to contact customer service to help with the problem, even they can’t figure it out. Leaving it unresolved for extended periods of time until they get around to correcting the glitch. Makes it very frustrating for the business owner and hard to run the business.
Bonnie from California Cannabis
Specialty: e-Commerce
Employees number: 2-10 employees
May 2018
May 2018
Areas of improvements
Appreciate the extended hours for support.
Pros
The value of the software was important to us and price matching for the label maker was greatly appreciated.
Cons
Support does not reply back to emails once you submit a case ticket. When calling in, the noise background is distracting and the lack of reps to answer the calls.
naomi from Growth Network Solutions
Specialty: Marijuana Dispensary
Employees number: 51-200 employees
May 2018
May 2018
Indica is industry specific and offer a lot more than just a pos
Pros
Love how you can track your sales and see trends. Easy to input inventory and track expenses. Love that you can access anywhere.
Cons
Needs to be more specific when pulling reporting. Kind of limited with certain features. Would like to see more options for accounts as well, for times when theres any errors etc.
Dani from MMD
Specialty: Marijuana Dispensary
Employees number: 11-50 employees
May 2018
May 2018
I have worked with this software and loved it so much I brought it into another dispensary!
Very professional, great idea!
Pros
Easy to use. Easy to see numbers. A great way to keep track of everything. I can use it from y laptop when I'm Home, and keep an eye on the shops overall sales etc.
Cons
Some glitches here and there but overall really good! Sometimes, I would go and transfer 20 pieces to another product, but then it disappeared. But it later showed up the next day.
Anna from Easy Los Angeles Cannabis
Specialty: Marijuana Dispensary
Employees number: 2-10 employees
May 2018
May 2018
Great service easy to learn
We used another service that was more expensive in past but indica online far surpasses capabilities of previous pos system
Pros
Very easy to learn and customer service is excellant when we had issues pot questions System also has lots of features that are easy to learn
Cons
I have not used all the various features ( regarding CA excise taxes) until we obtain licensing in CA
