Infrasys Cloud POS

RATING:

4.7

(19)

About Infrasys Cloud POS

Infrasys Cloud is a restaurant management solution that helps hospitality businesses manage orders, menus, sitting arrangements, and other operation via a unified portal. The platform enables organizations to design a custom dashboard to display menu items in multiple languages, capture customers’ signatures, and accept credit card payments. Infrasys Cloud offers various features such as automated recommendations, check splitting, offline access, tableside ordering, takeout and delivery management, coupons management and more. It lets administrators create and organize promotional campaigns, waiter instructions, client menus and other information from a centralized repository. Additionally, managers can gain insights into orders and sales by groups or locations via rep...

Infrasys Cloud POS Pricing

Please contact Shiji's Infrasys directly for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

Shiji HK5900 Series POS terminal - The low-profile and foldable base is built in a die-cast aluminum housing for extra reliability. Designed to have a compact footprint while having all the connections needed. USB2.0 and 3.0, Serial, Cash Drawer and LAN.
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Infrasys Cloud POS Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Infrasys Cloud POS

1 - 5 of 19 Reviews

User Profile

Khải

Verified reviewer

Hospitality, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

good pos

PROS

easy to use, good support team , cloud is fast.

CONS

improve ui/ux desgin,maybe can load images for real outlet and put table in.

Jose

Hospitality, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

One of the Best Solutions for POS systems

The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.

PROS

- Easy to use - Great integrations with Oracle Opera - Great Installation Team. - Great Customer Support.

CONS

- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.

Reason for choosing Infrasys Cloud POS

First, they support. All the guys who works with them love it. Also, the price is competitive and they give to us more personalization options.

Reasons for switching to Infrasys Cloud POS

The customer service from Aloha is the worst, also we have several terminal that doesn't work and never received a straight proposal to make them work.

Vendor Response

Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Replied October 2020

Sudip

Hospitality, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2024

Good Software for Hospitality Business

Overall very userfriendly and efficient software.

PROS

Infrasys Cloud POS is very user friendly and easy to use in the outlet. Menu and item management, table assignment and print management is praise worthy. Report viewing and generating is also very user friendly. Support from Infrasys team takes a little while but once connected they do their job diligently.

CONS

Check Printer is directly configured to the local ip address of the POS terminal with which its connected. If the POS terminal ip changes then check printer needs to be reconfigured. Infrasys team should really workaround for this part. Either make it possible for us to configure directly with the hostname of the POS terminal or tweak something so that there will be no need for assigning static ip for the POS terminal.

Akshay

Hospitality, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Great Solution

so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.

PROS

paperless ordering system - We deployed Ipad in most of the hotels works very well.

CONS

KDS improvements - think this needs abit of work.

Reason for choosing Infrasys Cloud POS

Price, the architectural setup and its hardware compatibility

Vendor Response

Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Replied October 2020

Made

Hospitality, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Infrasys Cloud POS fast and reliable POS for Resort Food and Beverage operation

In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .

PROS

-It's real cloud base and Realtime sync , user able work and manage the system from anywhere - The POS System serve very fast on operation , easy administration menu and system . -Secure with all aspect of action transaction capture in logs . - No proprietary hardware and OS , can work on Windows Base OS also iOS and Android - Reliable of system performance , very minimum down time - Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours - The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation - Flexible reporting module

CONS

The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .

Reason for choosing Infrasys Cloud POS

Compare with feature especially menu management and administration of system Infrasys Cloud POS more easy to operate and serve real cloud base system .

Reasons for switching to Infrasys Cloud POS

Previous system are outdated and running using on premise server only - also the not to easy managing and operate .

Vendor Response

Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Replied October 2020