Instacart
Instacart
About Instacart
Instacart is a food delivery platform, which enables grocery stores to manage delivery and online ordering processes for various products across categories such as dairy, baked goods, household essentials, office supplies. beverages and more. Businesses can purchase Instacart Express Memberships or gift cards in bulk for employees, customers and community members.
The platform helps customers interact with their shoppers in real-time, add products to the cart and order specific items based on zip code. Grocery stores can display advertisements on Instacart's marketplace, track campaign performance and set up a budget based on custom requirements. Additionally, businesses can showcase products for sale in the form of an online catalog.
Instacart offers mobile applicat...
Instacart Pricing
Pricing starts at $3.99 for same-day orders over $35. It varies for one-hour deliveries, club store deliveries, and deliveries under $35.
Starting price:
$3.99
Free trial:
Not Available
Free version:
Not Available
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Showing 1 - 5 of 27 reviews
Chaun
Verified reviewer
Company size: 2-10 employees
Industry: Automotive
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
September 2022
Instacart is the way of the future for shopping so convenient and easy. Way to go Instacart!!!
My overall experience has been amazing. No issues and very convenient to use.
Pros
What I like the most about Instacart is how easy it is to use and how convenient the app is. Great way to shop online.
Cons
There is nothing I dislike about Instacart. The app is amazing and the shoppers are very friendly and they go out there way to make sure I get my items.
Amanda
Company size: 10,000+ employees
Industry: Public Relations and Communications
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
May 2022
Another Great Way for Grocery Delivery
I use all the delivery apps but when I have a big grocery order, I always go with Instacart.
Pros
I love the convenience obviously but also the quality of the shopping experience.
Cons
Sometimes items are out of stock, something you can't tell when ordering. Need more options too.
Reasons for choosing Instacart
Instacart is better at handling a bulky order.
Reasons for switching to Instacart
Use both alternatively.
Joshua
Company size: 2-10 employees
Industry: Legal Services
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2023
Instacart is a Lifesaver
Pros
As a business owner, there often aren't enough hours in the day. Instacart saves time by allowing you to order groceries from your phone. You can choose delivery windows or schedule in advance. It is an incredibly helpful tool. It is easy to use and the ability to talk to the shopper in real time is great as well.
Cons
Occasionally you get a shopper who will say he can't find something and check out without offering a replacement, but that is few and far between.
Bethany
Company size: 11-50 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
December 2022
Supposed to be simple but can get complicated quick
Was excited to use it but gave up because it got to complicated
Pros
I like the interface of the software. It's easy to look for stores that are in your area and the app is pretty fast.
Cons
Way too many payment issues when checking out. Reached out to support twice and never got a response.
jule
Company size: 11-50 employees
Industry: Religious Institutions
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
December 2022
Easy Grocery Delivery
Pros
Instacart makes it so easy to order your groceries online for delivery
Cons
There has been a couple instances of dishonest deliverers
