About Kickfin

Kickfin is a tip distribution solution that helps restaurants, bars, clubs, nightclub venues, hotels and entertainment centers directly deposit tips into employees’ bank accounts. It enables managers to create groups, manage employee profiles and approve tip amounts for staff members.

The application allows supervisors to maintain payment records, conduct cost analysis, generate reports and ensure data security in compliance with PCI regulations. It offers a variety of features including payment monitoring, access control, data storage management, notifications, an employee portal and more. Additionally, Kickfin helps organizations monitor return on investments (ROIs) and capture and store employee details in a centralized repository.

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Supported Operating System(s):

Web browser (OS agnostic)

39 Reviews of Kickfin

Average User Ratings

Overall

4.82 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(33)

33

4 stars

(5)

5

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 39 results

February 2021

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

February 2021

Nightly Tip Outs

We set up a system for nightly closers and jr. managers to use the software, and the GM audited their work every morning. Auditing was easy, and mistakes were rare. It's easier and faster than counting and redistributing cash and correcting mistakes is as easy as just distributing money a little differently the next night.

Pros

In an increasingly cashless society, this app allows you to continue tipping staff out nightly. It works great.

Cons

Once the money is out, it's gone. So don't make a mistake

February 2021

Douglas from Broadway Hospitality Group

Company Size: 11-50 employees

Industry: Food & Beverages

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great Company and Great Concet

Customer service is quick to respond with remedies to issues. Overall I am impressed with the company. It can be intimidating at first but is very user friendly.

Pros

As the future is obvious to most of us in the restaurant industry, cash is almost a thing of the past. Kickfin eliminates the tough conversations with your employees and allows us as restaurant managers and owners to continue to provide our teams with the daily tip out they earn. One of my biggest concerns going into this was the worry that my team members would be put off by the $1 fee but to the contrary they were excited about not having to leave with a pocket full of cash and even happier not to blow all their earnings across the street after a hard day.

Cons

I don't really find many cons with the system. Having the employee names being in alphabetical order would be much easier when doing the tip out at night but other than that its a great system and concept.

Reasons for Choosing Kickfin

Coming out of the quarantine from the pandemic cash was not the best option and putting our team on payroll tips is a huge turnoff for current and potential employees.

February 2021

Amanda from Upward projects

Company Size: 1,001-5,000 employees

Industry: Food & Beverages

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

February 2021

A nice convenience

Pros

I love that we are distributing less cash to staff on a daily basis and that we can keep less cash in house. Having a digital trail of how much we are paying each person each day is very nice. The staff really likes being paid instantly and not having to go to the bank every day.

Cons

The whole end of day process is a lot longer than it was before kickfin. It would be nice if we could set up a pay sheet in the morning with everyone’s name that’s working and open it up later on to enter how much they’re being paid. That could take a couple of minutes off of late night closing.

February 2021

Andrew from Cornbread Ventures, LP

Company Size: 201-500 employees

Industry: Restaurants

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Wish We Had Changed Sooner

The process of setting up the system was very straight forward and simple for multiple locations accross multiple states. We have been paying for armourd car services for years due to the amount of cash we needed to payout servers tips at the end of each shift. The cost of the trucks were enormous each month, not to mention the amount of cash the stores had to keep on hand. The ability to reduce overall cash on-hand and cash handling is a huge win. We made the stores safer, less chance of employee theft, reduced the cost to the company, and added convenience for our team members.

Pros

We love the ease of getting new team members added to the system. We also like how easy it is to train new managers to use the system. The reporting is good as well.

Cons

The limitation of not being able to undo a transaction that was sent to the wrong person by mistake, or that had the wrong amount.

February 2021

SALVATORE from BHG

Company Size: 201-500 employees

Industry: Restaurants

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

3.0

February 2021

Kickfin Review

I will say, honestly it has been an easy transition and much nice process than I thought it would be. I also can appreciate the team's willingness to hear feedback and adjustments sited from users like myself.

Pros

I love the addition of the (-1) feature at payment, makes things easier for reconciling. I like the ease of the process and how quickly it works.

Cons

When making a payment without a tipped group I feel like there could be a more efficient way of entering the team team members into the "sheet" or grid. Even a simple thing of being able to search a team member then hit "enter" key instead of having to click them over could make things flow quicker esp. for a bigger team, like one of my locations has. Also alphabetizing the team members in the drop down list could save some time as well.