KORONA

KORONA

RATING:

4.71

(56)

About KORONA

KORONA provides point of sale software, inventory management, and CRM services for all types of retailers, such as convenience stores, liquor shops, and QSRs. The POS software also caters to museums, theme parks, and wineries with its ticketing and membership features and integrations. The cloud-based solution can scale with businesses to serve multi-location and franchise operations. It can automatically calculate commission and franchise royalties. All business operations through the point of sale can be completed on-site or remotely. Newer KORONA features provide advanced product analysis with ABC inventory grading, detailed sales reporting, automated reordering, stock notifications, theft prevention, and employee management tools. Most features are fu...

KORONA Pricing

KORONA Core – $49 per month KORONA Advanced – $59 per month KORONA Plus – $79 per month KORONA Enterprise – Please contact COMBASE for pricing details.

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

KORONA POS cashier screen at the checkout
Slide 1 of 4

KORONA Reviews

Overall Rating

4.71

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 56 reviews

Oniqueh

Company size: 11-50 employees

Industry: Wine and Spirits

Time used: Less than 6 months

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

July 2019

Great POS and Support Team

We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store. Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help.

Pros

The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great! Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall!

Cons

We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.

Reasons for choosing KORONA

The pricing and features available from Korona was better than the others we had previewed. Plus the ability to adjust the quantity of POSs we have active seasonally to fit our business needs.

Response from COMBASE

Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime!

Replied July 2019

Kristen

Company size: 11-50 employees

Industry: Wine and Spirits

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2022

Best business decision!

I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless! The support staff is great and always ready to help. Had I known it would be this easy, I would have made the switch sooner!

Pros

Korona makes it so easy to manage my business remotely. I can easily update pricing, enter stock receipts and view all my sales data from the website. All the POS features are customizable based on your business and the reporting is pretty endless.

Cons

My only "want" at this point is more features available from the mobile version of the back office.

Reasons for choosing KORONA

I ran a custom software development company for 12 years prior and the second I set up a demo account, I knew the interface would meet my high expectations. My account executive got right to the point and answered all my questions. There was no "selling" me, which I loved. The software did that already, working with a team like Korona is exactly what I was looking for!

Reasons for switching to KORONA

Running reports and accessing the data I need to make business decisions was a nightmare. The software was not web-based and does not run on a Mac computer. Working in that system was so time consuming.

Response from COMBASE

Thanks, Kristen! We're always working on improving the product and service, and the mobile side of the back office will have new features soon. We'll keep ya posted!

Replied April 2022

Steven

Company size: 2-10 employees

Industry: Leisure, Travel & Tourism

Review Source: Capterra

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

July 2019

KORONA Review

Pros

Software was good and features designed

Cons

Cost to much should have cheaper price for people

Response from COMBASE

Hi Steven, thanks for the feedback. Glad to hear that you liked our product, but sorry to hear that it wasn't in your price range. We strive to provide reasonable prices for each of our POS software solutions. KORONA's software-as-a-service always comes as a flat monthly rate with no extra fees or expenses. Often, "cheaper" solutions end up being more expensive once all fees are added on. Please don't hesitate to reach out again if you're interested in setting up a demo with your free trial so you can see each of the features that KORONA comes with. Our support and customer service team members are pretty great :)

Replied August 2019

Jenessa

Company size: 11-50 employees

Industry: Recreational Facilities and Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2022

One stop shop for all your POS needs

My experience has been great! I started learning the system in October and had the hang of it shortly! It is super user friendly and intuitive! There are so many features I know as I continues to delve deeper into the software I will continue find features that make my job simpler

Pros

I love how easy it is to trouble shoot problems. Dealing with inventory the last thing I wanna deal with is incorrect stocks or reporting. The Customer Support team always answers even my hardest questions, and when the issue is to big or complicated for me to handle they will take care if it for me. That peace of mind is so important and beneficial!

Cons

The POS System is great! Occasionally I run into issue on the back end where a bar-code I'm adding gets replaced by an older one from the same product. It isn't a huge issue and I'm sure its a bug they will fix but sometimes it slows the process down.

Teresa

Company size: 2-10 employees

Industry: Retail

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2022

Best decision I ever made

I feel the inventory is much better than my previous system.

Pros

I like the cloud part the best. I can do ordering when I am away from the store. I am a single owner/user of the system and I was in need of a new POS system due to my previous system was no longer going to be available and I searched out a lot of new POS and I found Korona to be very similar to my previous system. I just had to learn new verbage to understand what I wanted to do. My previous system it was hard to get ahold of anyone to help with any questions and the support staff at Korona has been outstanding! Any question they know what I need and it doesn't matter who I talk to. They all know what I need and explain it or fix my issue in no time. It was the best decision I ever made!

Cons

The hardest part for me is the reports. I know what I want to do but I have a hard time remembering where to get the reports because where I think they should be, they are in a different spot. there are a few things that are confusing but I just figure it out or call support.

Reasons for choosing KORONA

I felt Korona was the best fit and was similar to what I was used to . I had a time issue so I needed and similar product

Reasons for switching to KORONA

They stole money from me and I couldn't find them anymore. They just up and dissappeared.

Popular KORONA Comparisons