Created for retailers of all sizes, KORONA provides a point-of-sale, inventory management, and CRM system for many types of stores, including fabric stores, florists, gift shops, and more. The system is offered as a web-based option, but works equally well offline, so that users can be ready to ring up a sale whenever needed. KORONA can also be scaled easily, allowing businesses to continue to use the system as they grow.
KORONA allows for full customization, including drop-down menus and other parts of the POS layout. Managers can also manage different sales and promotions without additional verification or actions from the sales associate ringing up the sale.
KORONA includes a way to track customer engagement, and provides a medium for sales associates to track customer information as they ring up sales. This way, stores can gather and keep track of additional customer information. KORONA also includes a gift card program, allowing businesses to offer customized gift cards for their customers.
Clark from RTS
Specialty: Grocery / supermarket
I love that this software is flexible enough to conform to any business workflow. Most of the popular cloud based point of sale solutions that I have tried are very rigid in their ability to adapt to your needs. It is cloud based so we have been able to integrate it with our Digital Signage solutions for automatic menu updates from Korona's inventory management tool.
All features that I have requested or changes I have requested have been integrated into their regular release cycle. This is great because I get to help dictate the features and functions I need. This is something I have never experienced from a cloud POS vendor.
So far, so good! The parent company is based in Germany but they have a great support team based here in the USA as well.
Make sure to analyze how flexible the software is. So many retail owners are frustrated with cloud POS tools that require you to follow the software workflow. Also, do they listed to your requests for new features or changes?
Brady from Havens vineyard and winery
I recently opened a winery in northern California, I was excited to get operations underway. I had everything ready and set to go besides a point of sale solution. I went online and found a page that said it specialized in wineries, so I downloaded the free trial they offered. After I downloaded they gave me a call a few days later to show me all the features it had and why it was perfect for my winery.
The loyalty program works wonders for me, I have regulars who come in and use the points they have accumulated to buy bottles of wine. Loyalty members also receive an additional 15% off when buying 3 or more bottles. I have always believed in rewarding loyal customers and with Korona I am able to do that and able to keep track of all my members in one easy place
Response: COMBASE, Combase
Date: June 2015
Thank you Brady for your kind words. We are happy to hear that you love using Korona and the loyalty program! It is our pleasure to help you succeed.
Peter from Retail Technology Services
Korona is a one-stop-solution for wineries. It combines retail sales, table services and event ticketing in a single POS java application and synchronizes everything to a back-end database. This allows reliability at the POS and secure remote management of customer service, sales, inventory and accounting from any internet connection. You can add powerful CRM/loyalty services, wine clubs, shipping and ecommerce. Korona integrates all the functions and services wineries need and optimal experiences customers expect in the tasting room and online.
Pros: Ease of use, access, free updates and data backup, integrated, flexible, fast, secure, affordable, able grow and scale, add new terminals, locations, CRM, loyalty, wine clubs, shipping, email marketing, inventory, accounting, labor, cashiers,
Cons: Trusted resource recommended for training, setup, payment integrations, network security and reliable pos hardware.
Response: COMBASE, Combase
Date: May 2015
Thank you so much Randy, it is a pleasure working with you day in and day out. Your knowledge on the winery industry is unmatched we are glad to have you as a partner.
Mary from Forever Party On
My husband and I always wanted to open up a small business, it had always been a dream of ours. Therefore we opened up a small party store in our hometown. We knew nothing about business let alone what a POS solution was. A family friend recommended Korona, we signed up for the free trial to give it a try. Both my husband and I are the least tech savvy individuals you will ever meet. But navigating through the terminal is incredibly easy, Jake walked us through how to use the terminal and software and made is so simple for these two old old folks. A lot of the times we don¿t know how check inventory on certain items. When this happened all we had do is call technical support and they were always there. They are very helpful and quick to respond either by email or phone. They should be sick of my husband and me by now, but they are always so kind and responsive
Response: COMBASE, Combase
Date: April 2015
Thank you for the kind words Mary. We are glad that our software is working great for your store and that it is hassle and headache free. :)