--- title: "KORONA POS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of KORONA POS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if KORONA POS is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/korona-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Point of Sale Software](https://www.softwareadvice.com/retail/web-based-point-of-sale-software-comparison/) / [KORONA POS](https://www.softwareadvice.com/retail/korona-profile/) / KORONA POS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/korona-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/korona-profile/alternatives/) # KORONA POS User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 80 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.7/5 - Value for money: 4.5/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 58 reviews (73%) - 4 stars: 19 reviews (24%) - 3 stars: 2 reviews (3%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - Easy to get going and I was able to call over 10 times while just evaluating the software. - Besides sales and onboarding resources as a partner, Korona support has been the finest I’ve had the pleasure of working with in my 25 year career as an independent IT service provider. - The system is almost fully customizable, and the equipment is solid. ### Most mentioned cons - Customer service on nights and weekends is limited to 1 or 2 people, so if they get a doozy, you're sitting on hold for who knows how long during your busiest sales times. If I want to check sales on all of my Coors products, I can't just type in Coors and see which products sold or how many, you have to again open up every single product and run a product report. - I also can't see the price without opening the product, so if I want to check and make sure that all Barefoot 750's are priced the same, I have to click on every single product to see it, instead of just looking at a list broken down by size and price. - The POS terminal only lets you view the last 15 receipts. Why? If you need to look another one up, you've got to find the receipt number in the back office and then come back up and enter it in. ## KORONA POS customer reviews Showing reviews 1-25 of 80 (page 1). ### Need a Pos by into Korona - Overall rating: 5/5 - Reviewer: TARIK Z. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered 10000% very happy. Helped improve my profits, better margin control, and helped me improve my control of inventory. Salespeople not happy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Its very versatile, modify it they way it works best for your business. #### Cons Learning it all beyond the basics, but thats where their customer service comes to play. They are FANTASTIC and patient. #### Reasons for choosing KORONA POS Korona was able to answer all of my qustions and concerns, this helped me make the right decision. I also dont remember the name of my old system. #### Vendor response We appreciate the feedback Tarik! Thanks for being such a long-time and loyal KORONA POS user. Replied September 2026 --- ### Can't go wrong with KORONA POS (after extensive evaluation of over 10 options) - Overall rating: 5/5 - Reviewer: Andre L. - Verified reviewer: Yes - Industry: Fund-Raising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Very helpful sales rep. Easy to get going and I was able to call over 10 times while just evaluating the software. Easy to order hardware and software Excellent support via phone with TeamViewer guidance #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their tech support is the best I've seen with knowledgeable technicians answering within at the most 3-4 minutes and always willing to use TeamViewer to provide contextual help on our own unique POS set up. #### Cons There is not doubt that KORONA can be modified in so many ways to meet most of any vertical market requirement. For that reason the set up screen have a lot of options but once you remove all those that will not apply to your business it becomes much easier to understand, configure and use. #### Reasons for choosing KORONA POS KORONA costs much less, no contracts and essentially one version for everyone with some integration into secondary software such as Volunteer management programs. #### Vendor response Thanks for taking the time to leave this review Andre! We're happy to hear that KORONA POS has been so helpful for such a cool business. Replied September 2026 --- ### Great product - Overall rating: 5/5 - Reviewer: Seth B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy setup and great customer service. Set up was easy and a vast improvement. #### Cons Integration with our website was difficult, but once it was finished, it was great. --- ### Finest Retail POS available - evaluated many. - Overall rating: 5/5 - Reviewer: Micah B. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Through pre-sales, partner resources and onboarding, sales presentation to my client - All the way to importing products to end user resources, hardware installation, production support and technical support; Korona has been hand in hand, working for success. Working with with these on-shore professionals has been refreshing and profitable #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Besides sales and onboarding resources as a partner, Korona support has been the finest I’ve had the pleasure of working with in my 25 year career as an independent IT service provider. All of the staff are friendly, available, resourceful, knowledgeable and capable. The continuity of support requests between staff is seamless. Follow through is spotless. It has made my client more successful and by extension my IT firm. #### Cons I’ve not yet found a weak spot. The greatest challenge I’ve had with the product is finding the simplest use of the product’s features. The depth of customization is so much more than I could ever need. In the upside, any capability I can think of is built in and ready for use as needed. #### Reasons for choosing KORONA POS Broad depth of features, polished customer/cashier-facing presentation, Excellent cloud back office. Too if this list is the quality and availability of on-shore support. #### Vendor response Wow, thanks for such a glowing review Micah! And very happy to hear it's been such a positive experience with our product and team. Replied September 2026 --- ### A Vast Improvewment! - Overall rating: 5/5 - Reviewer: Jason M. - Verified reviewer: Yes - Industry: Museums and Institutions - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered We switched over from an older POS to Korona almost 5 years ago. The system is great! Fast, efficient, customizable, and has great reporting tools as well! We use it everyday, with only minor issues here and there. A quick call to the support staff will always fix it, they are are very friendly and based in the USA! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Korona revolutionized how we did business in our Museum gift shop. The retail/inventory systems are top notch and far and away better than what we were using. The system is easy to use, and the support staff is super helpful. #### Cons The system software is originally from Germany, so there was a slight learning curve trying to figure out POS button sequences. It's the most efficient, but it takes some getting used to. There are also a lot of features, which is a plus, but they aren't all explained very well without multiple emails/calls with the support team. #### Reasons for choosing KORONA POS Price, ease of use, and adjustable cost based off what you use. #### Reasons for switching to KORONA POS Support ended for Quickbooks POS, and we wanted a new, modern system #### Vendor response Thanks Jason! We know we're a bit unique with how certain features are named and structured. Hopefully our support team has walked you through everything you need to make the most of the system. Call us anytime! Replied September 2026 --- ### Korona POS Review - Overall rating: 5/5 - Reviewer: Charlie H. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered We are still working on learning all the features available on this system, but having been in banking for over 23 years and working in IT for 7 of those years, I know without doubt this is the BEST system available on the market! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have looked at approximately 4 other POS systems and Korona is by far, our favorite system. For the price, they offer many more features than any of the top three POS systems we reviewed. #### Cons Because of all its features, it takes more time to learn all the functions that are available to the user. #### Reasons for switching to KORONA POS Price - It's not that we didn't like Lightspeed, but they have continued to raise prices without any reason for doing so. Korona is much more cost effective. #### Vendor response Thanks Charlie! Remember you can always set up more trainings/demos if you still have questions on any feature. Our support team is always here to help! Replied September 2026 --- ### Terrific culture at Korona. - Overall rating: 5/5 - Reviewer: Sean T. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered The people are honest and helpful while always being responsive and prompt. Unlike our last POS provider, they want our business to be enhanced by their product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The people that work there are TERRIFIC. The system is almost fully customizable, and the equipment is solid. #### Cons It is complex, you have to be committed to getting the most out of the system. The terminology is German in English so there is a constant stop and think for the first few months. We are 5 months in and just getting routinely used to things like “price” means “cost” and “product code” means “UPC code” while “item code” means “product code”. In addition, the terminology changes inside of there system depending on what your doing. Makes it harder for terminology to stick . #### Reasons for choosing KORONA POS We Trusted them. They are honest people and they don’t derive revenue from card processing. #### Reasons for switching to KORONA POS Bevly was a train wreck. Automatic data feeds from suppliers had inaccurate product data. They would not allow us to turn the data feeds off. It was like swatting flies in a landfill. We finally had to just jump off the train. Incidentally, we are saving quite a lot of $$$$ with this switch. #### Vendor response Thanks for the kind feedback Sean! Our team has loved working with you all :) Replied September 2026 --- ### Best business decision! - Overall rating: 5/5 - Reviewer: Kristen L. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered I had such an antiquated system before, implementing Korona has been a huge game changer for my overall profitability. Implementation was seamless and painless! The support staff is great and always ready to help. Had I known it would be this easy, I would have made the switch sooner! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Korona makes it so easy to manage my business remotely. I can easily update pricing, enter stock receipts and view all my sales data from the website. All the POS features are customizable based on your business and the reporting is pretty endless. #### Cons My only "want" at this point is more features available from the mobile version of the back office. #### Reasons for choosing KORONA POS I ran a custom software development company for 12 years prior and the second I set up a demo account, I knew the interface would meet my high expectations. My account executive got right to the point and answered all my questions. There was no "selling" me, which I loved. The software did that already, working with a team like Korona is exactly what I was looking for! #### Reasons for switching to KORONA POS Running reports and accessing the data I need to make business decisions was a nightmare. The software was not web-based and does not run on a Mac computer. Working in that system was so time consuming. #### Vendor response Thanks, Kristen! We're always working on improving the product and service, and the mobile side of the back office will have new features soon. We'll keep ya posted! Replied April 2022 --- ### The POS that keeps getting worse - Overall rating: 1/5 - Reviewer: Chris H. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Unbelievable how each SW rev takes away functionality! For example, our retail employees search Products constantly to check stock and store prices. While that never came up on the home screen under Products, it used to be one click. They changed THAT button to show whether items were Listed (who cares?) and now when you click 3 different screens to get to the stock levels, it shows ON THE SCREEN what our buy prices are (to the cashier and customer at the counter). But it does NOT show the sales price, you have to Go Back 3 times, then double-click the product to EDIT it, and scroll down, and expand a box, to see the price we sell if for. Who dreams this stuff up? I could give dozens of similar examples of features they've broken in the past 6 years. When you ask them, they just clam up and get defensive, refuse to revert any of this nonsense. Moreover, they hold hostage critical fields of data that cannot be exported, raising cost of switching which we have been keen to do. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Multi-tier pricing tool (retail, commercial, etc). Cloud based, multi-store Uptime is reasonably good #### Cons SW Revs consistently REDUCE functionality No invoicing function. Does not comprehend net terms at all. Known/documented bugs that persist for years #### Reasons for switching to KORONA POS Multi-Store expansion. Needed multi-tier pricing for B2C/B2B --- ### Reliable, Efficient,and User-Friendly POS Solution - Overall rating: 5/5 - Reviewer: John J. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience with KORONA POS has been really positive. It’s one of those tools that just works the way you expect it to. From setup to daily use, it’s been smooth and reliable. The platform has helped us stay more organized, especially with inventory and sales tracking, and I genuinely feel like it’s added value to how we run our business. I also appreciate that whenever we’ve needed help or had questions, their support team was quick to respond and actually helpful and not just reading off a script. It’s made a noticeable difference in how efficiently we operate, and I’d definitely recommend it to other businesses looking for a solid POS system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros KORONA POS stands out for its intuitive interface and robust reporting tools, which make managing inventory and tracking sales incredibly efficient. The cloud-based system allows for real-time access from anywhere, and the customer support team is consistently responsive and helpful. Its scalability makes it a great fit for both small retailers and growing businesses. #### Cons While the system is highly functional, the initial setup can be a bit complex for users without prior POS experience. Additionally, some advanced customization options require technical assistance, which might slow down implementation for certain businesses. However, once configured, the system runs smoothly. #### Vendor response Thanks for taking the time to leave us a review John! And it's great to get such positive feedback. Replied September 2026 --- ### Great Customer Support - Overall rating: 5/5 - Reviewer: Christie L. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered I recently spent two days trying to trouble shoot issues with our internet system and trying to get the internet side of things set up correctly. In order to prove to our internet provider it was due to internet system set up issues, the internet provider kept having me to make changes and do tests and then the system would go down, etc... Korona was very patient, immediate to respond, and effective with their responses. They hung in there with me until I could get a static IP address assigned and pushed through to our modem that would work with our credit card machine (which did not come from Korona) that is integrated with the Korona system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is very quick to respond and effective. #### Cons I don't really have any cons yet. Like any system, it takes time to learn it. If I ever had try to do something specific and had troubles figuring it out on my own, I just emailed support and they were very specific with their help and instructions. They never left me floundering. --- ### Buy Korona - Overall rating: 5/5 - Reviewer: Randy T. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered My experience has been very positive. Their technical support is superior. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Super intuitive. The online manuals are very helpful. #### Cons I don’t know of any other applications that I require. In fact, there are many parts of the software that I don’t use and this is the only software service I use. It is complete. #### Reasons for choosing KORONA POS Ease of use (I demonstrated three) and price. --- ### Never easy making changes/ but Korona was relatively painlessly - Overall rating: 4/5 - Reviewer: Jennifer B. - Industry: Wine and Spirits - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Fairly straightforward POS system that is evolving #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring #### Cons Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be. #### Vendor response Thank you very much for your review! We try to make KORONA better with every update and are very sorry that some updates had the opposite effect for you. We will address this with the product team and do our best to not have updates affect any customers negatively in the future. Replied June 2018 --- ### 100% recommended for bakeries - Overall rating: 5/5 - Reviewer: Anna L. - Verified reviewer: Yes - Industry: Food Production - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Best customer service of all times. I worked with many POS systems as an employee and know the frustration you sometimes experience. Now as a employer I value perfect customer service even more. Korona is very easy to set up and simple to use. For my store an absolute must-have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I'm new to the baking business and was very surprised how super simple it was to set up the POS system. Great video explanation through Korona website and absolutely wonderful customer service in case of any questions! #### Cons Korona doesn't integrate with Moneris (yet) which makes it a little more inconvenient especially on a busy day. --- ### As a POS it offers great value for the money. i have used it for 4 years. - Overall rating: 4/5 - Reviewer: mubedi k. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Day to day management and business intelligence #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Support is outstanding. They keep adding features. It is easy to use. The back office has a lot of tools to help understand the business and customizing the UI is fairly simple. #### Cons Rental inventory management is immature. Forces me to deal with 2 platforms which is unfortunate. Some of the queries are a bit weak in my opinion. I sometimes want to do AND operations to find products and it will do OR instead. Not as useful as it could be. #### Vendor response Thank you for your review. We will address your concerns and suggestions with the product team. Replied June 2018 --- ### Korona Review - Overall rating: 5/5 - Reviewer: Jacob S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Great overall POS and management system. Easy and fast to set up, simple to use, and highly scalable. Robust reporting on all operational details is complemented by a customizable dashboard. Modular packages allow for additional functions as needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Inventory Management POS Management User Role Flexibility #### Cons Limited languages limited multi currency functionality #### Vendor response Hey Jacob, thanks so much for leaving us a review. And great to hear that it's been a success so far at your shop. We'll keep you updated on the language development as we roll out more options for our users. Replied September 2026 --- ### Great Pos system for the money - Overall rating: 5/5 - Reviewer: Ryan D. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business. We would recommend korona. #### Cons Gift card ability and ability to put returns on gift cards #### Vendor response Thanks for taking the time to leave us a review! We'll reach out to you shortly about any issues with gift cards that you might be having. Replied August 2019 --- ### Korona is a great system for a small business - Overall rating: 5/5 - Reviewer: Clifford T. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered The benefits are ease of use of system which makes it easy to train staff faster. It also helps when dealing with large crowds #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use when using the system. The tabs help make the back office easier to navigate. It is ideal for the small business owner #### Cons Sometimes I wish the updates would come faster. They do a great job of updating to fix issues when they do arise #### Vendor response Thank you very much for your review! Replied June 2018 --- ### Point of sales for experts - Overall rating: 4/5 - Reviewer: Katherine O. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros That the customer service is available 24/7 and friendly. The system itself is very user friendly. #### Cons The call back time from customer service is not ideal for in the moment problems . #### Vendor response Thanks for taking the time to leave us a review! We pride ourselves on our customer service and our in-house team strives to get to calls as quickly as possible. We will do everything we can to make sure any future issues are taken care of as quickly as possible. Replied July 2019 --- ### Good software, they are working on the software to improve it all of the time. - Overall rating: 5/5 - Reviewer: Russell H. - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros works pretty well for my needs in the retail environment. The POS and back if the house co operation are pretty handy to have. I can see what the status of the inventory is and order directly from the software and check in the inventory when it arrives to the retail store location. #### Cons Some things are not as easy to do as you would hope, and not always easy to change or track changes. #### Vendor response Thank you for your feedback! Replied June 2018 --- ### Fiendly and easy to use, love Korona! - Overall rating: 5/5 - Reviewer: Paula A. - Industry: Retail - Company size: 2-10 employees - Product usage: Used other for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Great software with a lot of features to help you grow your business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great inventory tracking, a lot of reports ready to use that give you most information you need to grow your business, easy time tracking for employees. #### Cons Original manual is not updated, but the customer service team help to get all information you need. Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot. #### Vendor response Thanks, Paula :) We release software updates regularly and will work to improve our pricing options and features. Feel free to reach out with any other suggestions for software additions. Replied May 2019 --- ### Great Support - Overall rating: 5/5 - Reviewer: Troy G. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We were switching from a POS that was very old so we had to update some stuff and there were other problems that Korona couldn't do anything about. But they helped us as much as they could and in the end we got it all figured out. The support is awesome even if you call them every single day for the first week or so. #### Cons Haven't run into anything I hate yet. We are still figuring things out so we have to retrieve master data, then shut the whole program down and open it again which is the most annoying thing right now. Not that big of a deal at all. #### Vendor response Keep callin, Troy! We're here for anything ya need. Replied September 2019 --- ### Great customer service, customizable software - Overall rating: 4/5 - Reviewer: Stephanie M. - Verified reviewer: Yes - Industry: Wine and Spirits - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We were looking for software that could be fully customizable to our needs, which was tough to find out there with more "mainstream" software companies and models. Some winery-specific software that we considered had some of the features we needed, but not others. Korona's integrations and layout made it easy to make the switch. #### Cons As of now, we don't have any complaints with the software. #### Vendor response That's so nice to hear, Stephanie. We're pumped about what our winery software offers so it's great to see that you're happy with the switch! Replied July 2019 --- ### Amazing customer service - Overall rating: 5/5 - Reviewer: Mihir V. - Industry: Wine and Spirits - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy interface, nice added options, easy to learn , compatible with quickbooks, but still have to run #### Cons Only limited merchants are available, some reports are ok, not able to upload good with fintech data #### Vendor response Thanks for the kind review! If you ever have an issuing with our inventory reporting, please give us a call so we can walk you through the process. Replied May 2019 --- ### Party Store/ Customer support - Overall rating: 5/5 - Reviewer: Mary H. - Product usage: Used unspecified for unspecified - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered My husband and I always wanted to open up a small business, it had always been a dream of ours. Therefore we opened up a small party store in our hometown. We knew nothing about business let alone what a POS solution was. A family friend recommended Korona, we signed up for the free trial to give it a try. Both my husband and I are the least tech savvy individuals you will ever meet. But navigating through the terminal is incredibly easy, Jake walked us through how to use the terminal and software and made is so simple for these two old old folks. A lot of the times we don't know how check inventory on certain items. When this happened all we had do is call technical support and they were always there. They are very helpful and quick to respond either by email or phone. They should be sick of my husband and me by now, but they are always so kind and responsive #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Vendor response Thank you for the kind words, Mary. We are glad that our software is working great for your store and that it's hassle and headache free :) Replied May 2019 ## More reviews [Next reviews](https://www.softwareadvice.com/retail/korona-profile/reviews/?page=2) --- KORONA POS Reviews, Pros and Cons - 2026 Software Advice