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Lavu POS vs Revel Systems
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
3.7 / 5
Value for Money
4.1 / 5
3.4 / 5
Customer Support
4.3 / 5
3.4 / 5
Functionality
4.2 / 5
3.6 / 5
Last Review Written
March 20, 2025
October 21, 2024
Pros/Cons
Pros
- Overall, we have great support. All specialists are knowledgeable and helpful to resolve any issues, questions or concerns that come up.
- This was a really good option for the money. They give me the ability to track sales and inventory across all of my stores with ease of access.
- Ease of use and kost important the customer service especially the tech support. His was [SENSITIVE CONTENT] but in the past I had great experience with [SENSITIVE CONTENT] and many others.
Cons
- They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i.
- None other than sometimes when internet is down you are dead fish in the water.
- Years ago there were some pretty bad issues with the service going offline and we were totally down.
Pros
- Great system, the UI is customize able to fulfill your needs and the best part is most of the customization can be done using your management console.
- Reports are excellent and Revel does a nice job of continuously updating the backend to be more useful. Keeping track of employee hours is easy and efficient.
- I like the ease and function ability of the table. There are many great tools that can be customized to your business and your needs.
Cons
- At this point, I have more knowledge then some of these techs that are from Lithuania. Terrible TERRIBLE customer service, TERRIBLE product, and TERRIBLE value for what you get.
- Confusing, does not track inventory as it should, does not interface correctly with Quickbooks, support is the WORST. No help, we wasted thousands of dollars on this system.
- It's just so time consumptive and terrible. It makes it all the worse that revel folks just repeat the party line and don't actually look for solutions to the system problems.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2025
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
1 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
