It's the most frustrating thing I've ever had to deal with.

I like the ease of which the system is set up, its very user friendly. Even for people who struggle with this new technology.

Easy to use and navigate around and the ability to open a tab without keeping customers card.

First system I have used with tablets at table, which I like.

After using this system and growing our brand new business after 8 months I can honestly say it is the worst system I have operating between 7 locations I am involved with.

Customer service was difficult to contact a few months after Covid in 2020. And our card swiper broke 4 times in 2 years and was difficult to get another one quickly.

This was a really good option for the money. They give me the ability to track sales and inventory across all of my stores with ease of access.

The whole Lavu system is frustrating and not user friendly.

Easy to use, easy to set up and it is self-explanatory. You can go into the backside of the program and checks your sales for the day, how many customers you yourself have waited on.

The missed up of this POS are the total of revenue doesn't matching, has to be manual counted after cashier closing.

Overall, we have great support. All specialists are knowledgeable and helpful to resolve any issues, questions or concerns that come up.

The best part about it is flexibility and the pizza builder that is integrated into the system.

Good for new tiny restaurant who does not need so much integration and etc. You can get regular hardware.

Maybe I should start with the fact that they billed me today for Quickbooks integration that I DON'T EVEN HAVE. Let's start with the outright misrepresentation of their product.

Years ago there were some pretty bad issues with the service going offline and we were totally down.

The biggest problem is that there is little to no integration between Menu Drive (which they purchased from a third party) and the LAVU POS.

I have had an overall very good experience with Lavu at my previous hostessing job.

New employees can figure things out quite easily. Integrates smoothly with Vantiv (Mercury) including their gift program.

Obviously if we are running specials we don't have pictures of those items, but for those who are more visual this is very helpful. Also helps train new staff on what each plate looks like.

They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i.

It started off ok although challenging and difficult. But after getting though the kinks it was almost ok because their tech support team could help a lot.

Great inventory and POS software. Ease of use and easy to teach employees to use.

Over the past 6 weeks I Personally have over 50 hours logged online on hold and on the computer trying to make stuff work that is failing.

Ease of use and customer support. Also, the price was perfect for us.

Ease of use and kost important the customer service especially the tech support. His was [SENSITIVE CONTENT] but in the past I had great experience with [SENSITIVE CONTENT] and many others.

Great, when it works (which is seldom does anymore).

Its easy to use, very user friendly and the good thing is you get a accustomed to the system really face.

None other than sometimes when internet is down you are dead fish in the water.

Do yourself a favor pick something else. We moved to Square for everything.

This ruined my business. Would not work if not connected to the internet, had lots of bugs and terrible customer service.

Being able to add pictures of products or change color of box to help locate the items faster. Ability to change prices, product name, add new product with ease.

Recently, the restaurant reported to me that they had a glitch and lost printers. Tech support finally helped and got the printers up but somehow lost half the menu.

Technical support has been great too. I love the backend real time reports and how easy it was to set up and change menu items.

It is user friendly multi featured and very relevant to the health care space.

It not only is a good program for clients appointments and POS, it is also fantastic for timesheet documentation and reports for payroll.

There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.

In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.

This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.

User friendly, allow good communication with clients, team are very helpful and always available on call.

Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.

I went through 20 demos before I invested my time and money in Zenoti (previously managemyspa). My experience has been amazing.

I really like how interactive it is. It gives me really nice access to my schedule with the ability to add and edit.

The look and feel of Zenoti are awesome, all the available options are user-friendly. Their Zenoti University training modules are very good to train the team members.

Some things are awkward, it doesn't always recognise the services when you type them.

Ease of setup and integration with excellent support.

A very good software to use and great customer service. I would definitely recommend it to other related business to use it.

The software was always crashing which was highly frustrating. Additionally, it was not user-friendly and was difficult to navigate.

Thorough features, like multiple pricing on single service. They have localised customer services in my country that able to help with queries.

It has several features we felt would help us increase our customer loyalty and drive more revenues from our existing customer base.

We recently integrated Zenoti Payments and have been thrilled with it. The integration of all pieces and the marketing capability (SMS and Email) were the primary reasons we switched.

We are most excited about the Shopify inventory integration and the email marketing that's included in our subscription.

They have excellent customer service which I favor so much. They are reliable, transparent and super informative.

We are very happy with our decision and are looking forward to continuing to master the software and really explore all the operational and marketing capabilities.

After training, setting up and dealing with various departments in Zenoti our current feeling is that this was the best move we have ever made.

Great! extremely rapid responses to queries. Sayee & Maneesh from the migration team have been extremely helpful and knowledgeable about every process making the migration as simple as possible.

Amazing Software with Great features that cover majority of requirements necessary for meeting the growing needs of our customers.

US Dollar

Lavu is a Point of Sale solution designed for use by restaurants, bars, and nightclubs - from full-service, quick-service, and franchise restaurants, to food trucks, coffee shops, and lounges. Users can choose between bar, restaurant, and quick-service interfaces, each designed for the correlating environment. The system allows users to customize most aspects, including unlimited menu modifiers, custom menu item icons, and layout. Lavu gives establishments the option to implement tableside ordering, supports take-out and delivery routing, and offers rewards and loyalty through an integration with Loyaltree, as well as an in-house program.


In addition to the POS, Lavu also gives users inventory management tools, including low-count warnings and an &lsquo;86 countdown. Employee scheduling, shift-trading, and payroll reports are examples of what’s offered for Employee Management. Lavu offers a host of sales, inventory and expense reports that can be accessed anywhere with an internet connection. Currently being used in 89 countries, Lavu can be translated into any language.



LongDescription

Split Checks

Restaurant POS

Separate Checks

Employee Management

Purchase Order Management

Customizable Categories

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Order Entry

Delivery Management

Customizable Reports

Access Controls/Permissions

Mobile Payments

Electronic Signature

Order Management

Credit Card Processing

Time Clock

Transaction History

Customer Accounts

Customer Database

Online Ordering

Gift Card Management

Sales Trend Analysis

Offline Access

Clock In/Out

Promotions Management

Multi-Location

Mobile Access

Sales Reports

Inventory Tracking

Real-Time Data

Ordering Automation

Sales Tax Management

Tips Management

For Restaurants

Real-Time Updates

Table Management

Alerts/Notifications

Cash Management

Billing & Invoicing

Receipt Management

Discount Management

Real Time Reporting

Customizable Branding

Inventory Control

Customer History

Point of Sale (POS)

Partial Payments

Inventory Management

Loyalty Program

For iPad Devices

Bar Tab Management

For Bars/Clubs

Retail Inventory Management

Item Management

Dynamic Pricing

Kitchen/Menu Management

Activity Dashboard

Reporting & Statistics

Accounting Integration

Third-Party Integrations

Surveys & Feedback

Data Synchronization

Self Ordering

Data Import/Export

Self Check-In/Check-Out

Timeout

Pricing Management

Remote Access/Control

Invoice Management

Price/Margin Management

Reporting/Analytics

Contact Management

Transaction Management

For Retail

For Food Trucks

Data Security

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Starter Package: $59.00 |
Growth Package: $129.00 |
Optimize Package: $279.00 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Lavu POS

In Person

Live Online

Documentation

Videos

Zenoti is a cloud&shy;-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations.  


Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch.  


Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments.  


Zenoti delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 12,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction.


Monthly subscription pricing is available.



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