# MassageBook Software Reviews, Demo & Pricing - 2026

> Review of MassageBook Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/retail/massagebook-profile

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Overview

[Reviews](https://www.softwareadvice.com/retail/massagebook-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/massagebook-profile/alternatives/)

# MassageBook 2026: Benefits, Features & Pricing

Wondering if MassageBook is right for your organization?

Our Massage Therapy Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

MassageBook

4.7

[(446)](https://www.softwareadvice.com/retail/massagebook-profile/reviews/)

Pricing

Starting at $20.00 per month

### About MassageBook

MassageBook is professional massage therapy practice management software that takes care of virtually all the tasks a practice owner needs to perform to operate and thrive as an independent massage or bodywork practice.

Above all, it's simple to use for massage therapists because it works like you do. You'll find that it's not only intuitive to use, but that MassageBook provides you with the highest level of support and guidance on your journey to building a simple to manage, growing massage business.

With real time chat inside the software as well as phone and email support, you'll never feel alone with the MassageBook Success Team guiding you.

When we say "it's in there", that's what we mean!

-   Website builder for your own website
-   Website integration if you already have a website
-   Customizable Intake Forms
-   Customizable SOAP notes
-   Everything scheduling related
-   Automated reminders via email and text
-   Outcall service scheduling and
-   Reviews collection and display
-   Promotions
-   Gift Certificate management
-   Create and manage Membership Plans
-   Full Marketing Suite including email templates
-   Get new clients from Google, Facebook, Instagram and the MassageBook direc...

tory and much more - all set to work for you automatically while you focus on your clients!

Wondering if MassageBook is right for your organization?

Our Massage Therapy Software selection experts can help you in 15 minutes or less.

## MassageBook User Interface

## Popular MassageBook Alternatives

Main Product

MassageBook

4.7

[(446)](https://www.softwareadvice.com/retail/massagebook-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.69Value for money
-   4.77Customer support
-   4.47Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[ClinicSense](https://www.softwareadvice.com/medical/clinicsense-profile/)

4.8

[(654)](https://www.softwareadvice.com/medical/clinicsense-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.80Value for money
-   4.90Customer support
-   4.59Functionality

Pricing

Starting at $39.00 per month

Get Price

Alternative Product

[Noterro](https://www.softwareadvice.com/medical/soap-vault-profile/)

4.8

[(626)](https://www.softwareadvice.com/medical/soap-vault-profile/reviews/)

Ratings Breakdown

-   4.58Ease of use
-   4.83Value for money
-   4.85Customer support
-   4.50Functionality

Pricing

Starting at $30.00 per month

Get Price

Alternative Product

[Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)

4.7

[(3639)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.65Value for money
-   4.63Customer support
-   4.55Functionality

Pricing

Starting at $23.99 per month

Get Price

Alternative Product

[Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/)

4.9

[(326)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/)

Ratings Breakdown

-   4.94Ease of use
-   4.76Value for money
-   4.97Customer support
-   4.78Functionality

Pricing

Starting at $165.00 per month

Get Price

Alternative Product

[Mindbody](https://www.softwareadvice.com/gymnastics/mindbody-profile/)

4.0

[(2992)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)

Ratings Breakdown

-   3.87Ease of use
-   3.63Value for money
-   3.82Customer support
-   4.00Functionality

Pricing

Starting at $99.00 per month

Get Price

## MassageBook Pros and Cons

We analyzed 446 verified reviews for MassageBook to find out what actual users really think.

Select to learn more

Responsive And Knowledgeable Support

MassageBook's customer support is frequently praised for being prompt, helpful, and easy to reach. Users appreciate the knowledgeable staff, quick responses to questions, and the team's willingness to listen to feedback and provide effective solutions.

Streamlines Business Operations

The platform helps users organize and operate their business efficiently, with features for scheduling, automation, and client management. Users find it easy to use, professional, and supportive for both new and established business owners.

Tailored For Massage Therapists

MassageBook is designed with massage therapists in mind, offering tools that simplify practice management, scheduling, and client communication. Many users find it especially valuable for solo practitioners and small practices, helping them save time and grow their business.

Payment Processing Frustrations

Many users find the card payment system confusing and restrictive, citing issues with integrating third-party processors, unclear fees, and the inability to store credit cards for no-shows. Problems with Square compatibility and extra charges are also common concerns.

Limitations In Client Management

Users report challenges with client record management, such as difficulty exporting data, duplicate entries, and issues with syncing payment methods. Some also mention problems with client booking settings and dissatisfaction with certain marketing and review features.

## MassageBook Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Transition

$20.00

flat rate, per month

Plan includes:

-   Pre-Built Website with Online Booking
-   New Clients from MassageBook
-   Monthly Membership Management
-   Unlimited Staff
-   Client Records
-   Outcall Functionality
-   Card Payments Processing
-   Mobile App
-   Google Calendar Sync
-   Facebook & Instagram Integration

Read More

Simplify

$40.00

flat rate, per month

Plan includes:

-   Personal Website Integration
-   Auto Text Appointment Reminders
-   Auto Email Appointment Reminders
-   Premium SOAP Notes
-   Client Intake Forms
-   Insurance Billing Receipts
-   SEO Rank Booster
-   Real Time In-App Chat Support

Amplify

$50.00

flat rate, per month

Plan includes:

-   Online Schedule Appearance
-   Email Marketing Campaigns
-   Autopilot Emails
-   Gift Certificates
-   Promotions Engine
-   Customizable Website
-   Real Time In-App Chat Support

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## MassageBook Features

-   Popular features found in Massage Therapy
    
    Billing & Invoicing
    
    Booking Management
    
    Calendar Management
    
    Client Management
    
    Electronic Payments
    
    Email Marketing
    
    Loyalty Program
    
    Multi-Location
    
    Practice Management
    
    Reminders
    
    SOAP notes
    
    Staff Management
    
-   More features of MassageBook
    
    Access Controls/Permissions
    
    Accounting
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Appointment Scheduling
    
    Automated Scheduling
    
    Availability Indicator
    
    Availability Management
    
    Calendar Sync
    
    Client Portal
    
    Contact Database
    
    Credit Card Management
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customizable Forms
    
    Customizable Templates
    
    Data Import/Export
    
    Debit/Credit Card Processing
    
    Discount Management
    
    Email Management
    
    Email Reminders
    
    Employee Management
    
    Financial Management
    
    For Salons and Spas
    
    Gift Card Management
    
    In-Person Payments
    
    Inventory Management
    
    Marketing Automation
    
    Multiple User Accounts
    
    Online Booking
    
    Order Management
    
    Payment Processing
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Promotions Management
    
    Ratings/Reviews
    
    Real-Time Reporting
    
    Recurring Appointments
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Reputation Management
    
    Rescheduling
    
    Scheduling
    
    SMS Messaging
    
    SMS Reminders
    
    Social Media Integration
    
    Task Scheduling
    
    Third-Party Integrations
    
    Transaction History
    
    Website Integration
    

## MassageBook Integrations

Square Payments

Integration rated 4.7 from 58 reviews

Google Calendar

Integration rated 4.8 from 35 reviews

Stripe

Integration rated 4.7 from 21 reviews

Meta for Business

Integration rated 4.6 from 13 reviews

## MassageBook User Reviews

Overall Rating

4.7

Ratings Breakdown

5

82%

4

12%

3

4%

2

1%

1

2%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.5

Wendy M.

Verified reviewer

Medical Practice

Self-Employed

Used daily for more than 2 years

Review source

Reviewed May 2026

Great Scheduling Platform with Excellent Customer Support

5

I’ve been using MassageBook since 2016 for my massage therapy practice, and it has become an important part of running my business efficiently. The online booking system is easy for clients to use, appointment reminders help reduce no-shows, and the intake forms and SOAP note features help keep client information organized in one place. I also appreciate being able to customize services, availability, and automated communications to better fit the needs of my practice. One of the biggest benefits has been giving clients the ability to book appointments anytime without needing to text or call back and forth. The platform has also continued to evolve over time with added features and integrations. Like any software, there are occasional limitations or learning curves with updates, but overall it has been a valuable tool for helping me manage scheduling, client communication, and day-to-day operations as an independent massage therapist. I would recommend it to massage therapists looking for an all-in-one practice management and booking solution.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

One of the biggest strengths of MassageBook is their customer service. In my experience, their support team has been responsive, professional, and genuinely helpful when issues arise or questions come up. I also appreciate that the platform continues to evolve. They regularly roll out enhancements and improvements, and it feels like they do listen to feedback from massage therapists and wellness professionals using the software day to day. The system combines scheduling, intake forms, SOAP notes, reminders, online booking, and client management into one platform, which helps streamline operations for a small business. Clients also tend to find the booking process easy and convenient, which has been a major benefit for my practice.

Cons:

The biggest limitations for me are on the marketing and communication side of the platform. The email campaign editor is functional, but it feels more limited compared to dedicated email marketing platforms. Formatting options and design flexibility can be restrictive, especially when trying to create more polished or branded campaigns. I also wish there were more detailed email analytics available. It would be helpful to see exactly which clients are opening emails, engaging with campaigns, or unsubscribing so communication strategies could be adjusted more effectively. Another feature I would love to see added is built-in text marketing or SMS campaigns. Automated appointment reminders are great, but having the ability to send targeted promotional or wellness text campaigns directly through the platform would make it feel more like a complete client communication system.

Reasons for choosing MassageBook

Initially was free with my professional association.

Read More

JL

Jessica L.

Verified reviewer

Consumer Goods

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2025

Never switching

5

My overall experience has been really great! Massagebook is great for businesses big or small. Everything is easy to understand and navigate. I lucked out having the same customer service rep 2x, \[sensitive content hidden\]. Which made things that much easier and she was absolutely wonderful!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

I love how easy it is to navigate the system, everything included in one price, customer support has been fantastic through my transition, and card/payment processing and payments is easy to understand and connect.

Cons:

The thing I like least about MassageBook is the lack of importing capabilities. Especially past/future appts and reviews when I was coming from another MassageBook page.

Reasons for choosing MassageBook

Massagebook is all included, lay out is very easy to understand and work through setting up.

Read More

Sam R.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2022

Good features, but response time has gone to heck.

3

Previously 4

Still happy with the features, but I'm starting to feel like I don't have time to waste like this. May find a new provider.

Ratings Breakdown

4

Ease of use

Previously 5

4

Value for money

Previously 5

3

Customer support

Previously 4

4

Functionality

Previously 3

Pros:

I'm very happy with the online scheduling, and CRM capabilities like email campaigns. These have helped me a lot.

Cons:

Lately (since announced hiring of a bunch of new coders last year), the response time for the system has gone to hell. It takes minutes, sometimes, for a screen to fill. It's worst in the Marketing section, trying to put together a newsletter, and in Sales Reporting.

Read More

JM

Joan M.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed February 2026

Dedication and Real Teamwork

5

Everyone is equally skilled in navigating the software and knowledgeable about business. Security features are excellent.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

MassageBook has always been easy available when I needed help. Everyone is so consistently kind and efficient. They are aware of all we might need and work hard to make using their software easy.

Cons:

I have no complaints. They are always making upgrades. Anything that can’t be done, or could be made easier to do - they are a step ahead- already working on a solution

Reasons for choosing MassageBook

Easier to use/navigate/ up to date look In 30 day free trial their Customer Service was Superior.

Read More

VR

Verified

Reviewer

Consumer Services

Self-Employed

Used daily for less than 2 years

Review source

Reviewed September 2025

The Best App in My Business Arsenal

5

Love love love cant wait to watch it continue to expand and grow. While things can always improve, this app keeps surprising me in how they stay just ahead of the game. And inget a great learning experience

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

I do not know where to begin! I am a 15 year LMT and lets face it, I'm great with my hands, not so much creating advertisements or honestly maintaining contact. MassageBook helps with all of it! My clients appreciate the different ways to book, contact me, and many love the emails i send out quarterly just say hey these are the products we are trying. I love being able to accept credit card payments from my phone amd all my clients love the security and ease of having ways to pay. I am only managing myself and I love the price for only me! I love being able to creat my own intake forms for the different modalities and services i offer and it is super wasy, even for someone not tech savy \*raising my hand Also yhe customer service from this app, be it for me or my clients, is amazing. Might take 10 min to fix an issue. Never had to be on chat with Massage Book support any longer than 10 to 15 min!

Cons:

As a duel LMT and ESTI, o dont have a great way to SOAP my facials. I would love to be able to make/create my own SOAP notes! The CC processing takes 5 to 6 days from the time of payment to get to my checking account so it is one more thing to track.

Reasons for choosing MassageBook

Price to start, now you couldnt pay me to go to another product

Reasons for switching to MassageBook

Better overall fit for my business and me personally.

Read More

PORTIA B.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

Massagebook a definite Yes!

5

I have been with Massagebook for 5 years, i took a break for a while, (3 years) Tried Booker/ Mindbody, they are ridiculously expensive and software is down half the time. To my surprise coming back to Massagebook all my previous client list and soap notes everything was just how i left it 3 yrs prior. Massagebook staff is very user friendly most helpful with any task. Mainly it's so easy to use you don't need a whole lot of help with navigating the software. I would definitely recommend Massagebook!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

They have outstanding customer support, if it's not resolved via chat, it's quickly and friendly resolved via live call. Best part, I haven't really had many issues with Massagebook. My clients love being able to book and pay for their appointments online, saves me time too!

Cons:

It would have to be payment system. It has got better but still a lot more than expected the tap to pay features don't work and i have to run the card manually which cost me more money. It is very easy to use for me and my therapists.

Reasons for choosing MassageBook

I was impressed with the advancements they had made in the software. And the price was right. Plus it was as though i never left... Welcomed back!

Reasons for switching to MassageBook

Cost effective and ease of use. Plus they offer AMTA discounts on the monthly plans!!

Read More

SD

Steve D.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed April 2026

MassageBook is great for small massage businesses

5

I used it for years, and appreciated the growth they had and helped with my business. The listened to feedback and made appropriate changes and improvements.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

It as all of the features to run a small massage therapy practice. It is geared towards and developed by massage therapists.

Cons:

Massagebook did not have all of the membership options that I wanted for the growth of my business. The fees associated with using Square for payments was high, especially for memberships.

Reasons for choosing MassageBook

I chose massagebook for because it was specific to massage therapy

Read More

AM

Amanda M.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for free trial

Review source

Reviewed February 2026

Excellent customer support

5

So far- good! I have had to ask for help twice now. I am still in a trial period. I am not very tech savvy, and needed help to trouble shoot

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Customer service is excellent. Responsive and patient. They help me trouble shoot each time my lack of tech knowledge gets in the way. The software platform is fairly easy to use, has loads of options and integrations. I switched from Calendy to utilize Massagebook's marketing, payment platform , and Google optimization.

Cons:

Only wish the tipping screen had the option of showing up after the tap. Otherwise nothing so far. They have the business of bodywork pretty well covered

Reasons for switching to MassageBook

More options in massagebook to manage my business.

Read More

AS

Ann S.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2026

Not fancy but works Great

5

For a small massage therapy business this software is great for booking and tracking appointments at a great price. If you want lots of bells and whistles like payroll and room occupancy rates, this is not for you.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

MassageBook is easy to use for a multi therapist practice. You can quickly tell what therapist, which room and what service.

Cons:

There are a few glitches like when you run a sales report by therapist it shows when the client booked and pre-paid and then shows the client on the day of appointment as "free" but counts it as two sessions.

Read More

SR

Stephanie R.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Review source

Reviewed April 2026

MassageBook gets 5 Stars ⭐⭐⭐⭐⭐

5

It has been pretty seamless. On the off occasion that I can't figure out a procedure, I always get prompt, courteous service from the representatives when I call.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The ease of use and customer service are the most attractive elements. Also the online booking, website integration and the ability to have memberships and sell gc's is also great.

Cons:

I can't think of anything I don't like about the software. Everything has worked really well for my small business without being overly complicated.

Read More

Showing 1 - 10 of 446 Reviews

[See All Reviews](https://www.softwareadvice.com/retail/massagebook-profile/reviews/)

## MassageBook Popular Comparisons

[ClinicSense vs MassageBook](https://www.softwareadvice.com/medical/clinicsense-profile/vs/massagebook/)[Noterro vs MassageBook](https://www.softwareadvice.com/retail/massagebook-profile/vs/soap-vault/)[Vagaro vs MassageBook](https://www.softwareadvice.com/retail/massagebook-profile/vs/vagaro/)[Mindbody vs MassageBook](https://www.softwareadvice.com/retail/massagebook-profile/vs/mindbody/)[GlossGenius vs MassageBook](https://www.softwareadvice.com/scheduling/glossgenius-profile/vs/massagebook/)[Jane vs MassageBook](https://www.softwareadvice.com/compare/44889-massagebook/vs/86099-Jane-App/)[Fresha vs MassageBook](https://www.softwareadvice.com/retail/massagebook-profile/vs/shedul/)[Goldie vs MassageBook](https://www.softwareadvice.com/salon/goldie-profile/vs/massagebook/)

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