MicroBiz is an inventory and retail management system designed for retailers with brick-and-mortar stores. 

The system syncs in-store and online inventory in one location so retailers always have the updated inventory visibility possible. It also integrates with e-commerce platforms, such as Magento.

MicroBiz has unique settings and features specifically designed for retailers that sell bicycles, clothing, pet supplies and sporting goods. The system is partnered with various payment processors, which helps facilitate credit and debit transactions while adding additional layers of security.

MicroBiz is available as a perpetually licensed, on-premise system for Windows, and as a Web-based subscription for Windows and Mac. The subscription is priced based on the number of stores, with additional costs for add-on features. The system also supports all major retail hardware devices.

CRM
CRM

CRM

iPad view

iPad view

iPhone view

iPhone view

Orders

Orders

Payment

Payment

Supplier management

Supplier management

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



26 Reviews of MicroBiz Cloud

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 26 reviews

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Omarie from K08 Sounds

Type of Store:  Apparel & fashion

Number of employees:  1 employee

Ease-of-use

Functionality

October 2018

Customer Support is Great

Pros

I like how integratabtle with quickbooks this is. It is very simple, straight-forward and easy to use. Great for small companies.

Cons

I don't really have any cons, this product has all the features that I need in a point of sale software.

Review Source

Belinda from Main Building Materials

Type of Store:  Building & garden materials

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Easy & afffordable

We have been using Micorbiz for over 25 years. It is not really made to cater to a hardware stores but we managed to make it work. Unfortunately, we will be changing soon. We need a POS system that can do more.

Pros

Very easy to use. The software is affordable and the technical support fees are fair. Customer service is quick to respond. It really is good for a small business of 1-10 people.

Cons

You have to download your own updates and no one tells you the updates are available. The software claims to do a lot but many of the function do not work properly. We don't need those functions so have just managed to overlook them. Not many credit card processors work well with their system.

Review Source

Sonam from TSYS

Type of Store:  Other specialty retailer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Really a high quality product

Pros

All i can say about this product is it maintains a quality and excellent features. Customer support is also good.

Cons

Can minimize the price if possible.
Can add more features which provide easy access to customers or consumer.

Review Source

MARIO from TRUCK ACCESS PLUS

Type of Store:  Auto & parts dealer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

GREAT SOFTWARE

GREAT TEAM SUPPORT !

Pros

REPORTS , INVENTORY CONTROL,PURCHASE ORDERS ,CUSTOMER DATA,
ALL THERE ! ....CLOUD WHAT A GREAT PROGRAM

Cons

no accounts receivables ( coming in the 2018 version ) I had to improve my skills on exell ( so glad I did )

Review Source

Victoria from Royal pools

Ease-of-use

Customer support

Functionality

March 2018

Easy to use

Pros

Very easy to use, works with quick books easily, runs smoothly and great customer support. Great price

Cons

There is no internal loyalty program or team, no internal employee time clock, offline mode is annoying.

Review Source: Capterra

Rebecca from Mystique Lingerie

Type of Store:  Other specialty retailer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2017

you get what you pay for

I bought into this POS because there was an option to link to online store, but now they have disabled the feature and dont know when it will be available again.

Pros

Pretty easy to learn, functions well for a small business that only needs some basic Point of Sale system.

Cons

Customer Support is not easy to reach. And rarely responds to emails or messages left on their phone line. Learning the system is pretty easy, but it often doesnt save information back office function.

Review Source

Mike from BK Stationary and Gifts

Type of Store:  Gifts

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

Loving MicroBiz Dispite some Imperfections

Not perfect, but the price, support and ease of use overrides any small imperfections

Pros

Easy to use - particularly front end. Lots of features. Good design that saves time. Strong inventory management and management controls

Cons

Can be glitch. Some screens, such as the summary grids, require scrolling - which is a hassle. Lacks internal free loyalty program. Every few months there are periods of sluggish performance.

Review Source

Brandon from Baby Town

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2016

Time Saving POS

Been using this for a while now months. Working great. I like how MicroBiz adds new features A couple months ago they added the ability to use filters to create marketing lists for email campaigns. The new QuickBooks integration is very cool. We can now just press a button and send all our daily financial info to Quickbooks. This saves a bunch of time and hassle

Pros

good features. well supported

Cons

would like to see them add their own loyalty solution. The lack of an employee time clock is perplexing

Review Source: Capterra

Brook from Dpz company

Ease-of-use

Customer support

May 2016

Finally i found what i was looking for!

I must have looked at 20 cloud systems before I went with MicroBiz. I found MicroBiz was easier to use than other systems. After signing up, the support team was awesome in helping us go live. They helped import our data and answered each of our questions during the set-up process. MicroBiz Cloud has all the features we need but is not overly complex or overwhelming. Great system!

Review Source: Capterra

Richard from dicks bike shop

Type of Store:  Other specialty retailer

Ease-of-use

Customer support

Functionality

February 2016

dicks bike shop

Pros

It works support is 5 stars they respond very quickly they got it together I have used them for 25 years it was dos they helped me convert to the windows all. I had to pay was the suppost

Cons

The visa processor takes to long to get funds to my bank account 2 to 3 days

Cal from milosport

Type of Store:  Sporting goods

Ease-of-use

Customer support

Functionality

February 2016

MicroBiz is worth it!

Pros

Really easy to use and the support on the back end is amazing.

Cons

Struggled getting the scanner and bar code printer to work.
Tough to get the Ecomm side dialed.

Debora from Bullock's Guns-N-More

Type of Store:  Antiques / art

Ease-of-use

Customer support

Functionality

November 2015

Excellent Technical Support

Pros

We have had Microbiz for our gun shop for about 10 years. It has been a good point of sale tool for us. It really does most everything you need it to do if you have a store. We recently had our computer crash and it corrupted many of the files on the software. I am very pleased with the help I received with the guys at tech support. They literally downloaded our files on their system and cleaned up what they could so we didn't have to start over with a new computer and we were able to transfer the backup to our new computer. Would absolutely recommend Microbiz

Cons

There really isn't anything I don't like. the only thing is you only get 1 receipt when you have layaways and you have to hit R for reprint.

Rhonda from Ecoflex

Ease-of-use

Customer support

September 2015

I like MicroBiz POS

pros: lots of features good design/easy to navigate fast solid support can use Macs and iPads flexible tax set up cons: initial set up was a bit clunky reporting takes a while to figure out logo on receipt a bit fuzzy

Review Source: Capterra

Mike from Go Bananas

Ease-of-use

Customer support

August 2015

All Good

Just launched. The support team was helpful in setting up my system and loading data. Performance has been solid so far. Does everything that we need.

Review Source: Capterra

Doug from Fav Vision

Ease-of-use

Customer support

August 2015

Good POS System

I have been using Microbiz for about a month and I like it. We had a few issues getting the receipts to print properly, and there were a few glitches with the payment gateway - but support was helpful and its all working well now. They app has more features than other POS systems that we evaluated. Its design is well thought out and there are a number of things that makes our jobs easier. I highly recommend

Review Source: Capterra

Sue from Aqua Sports Unlimited

Ease-of-use

Customer support

July 2015

Happy MicroBiz user

I run a scuba/swim store. I have been really happy with MicroBiz, although it does have a couple things missing. It is really well designed - and has lots of features that save me time running thh store vs our old POS software. The support has also been excellent! Whenever I have a question or issue they are all over it and solve the issue right away- even if it requires a developer. The POS has been really easy for all our employees to use. I do wish that had an employee time clock as well as a loyalty program. We use another app for time clock and are still working on defining what we need for loyalty. MicroBiz says they are working on an integration to loyalty - but its not available yet.

Review Source: Capterra

Dave from Evergreen Golf Limited

Ease-of-use

Customer support

May 2015

Working well

Been using MicroBiz for a couple months. Working well for us. We can scan bar code labels and do everything we need to do. The MicroBiz support team was great and we have had no issues with the speed or features of the software.

Review Source: Capterra

Helen from Jo Jo's Ski Market

Ease-of-use

Customer support

March 2015

Good Choice for a Ski Store POS System

Pros -Easy to use (employees pick up the POS functions almost w/o training) -Works great for repairs (you can check in customer items and add service items to the repair order) -Great support - I asked a lot of questions on the back end features when I started, but the support team was patient and knowledgable -Automated close out processs - easy process to close out register -Do not charge for back room users - only charged by register - nice! -Love the cloud! - awsome to work at home and not be chained to the store Cons -No internal loyalty program -Purchasing features a little confusing until you get the hang if it -Needs a "copy product' feature Overall: Really like it. Looks at several systems and this was the best mix of features and simplicity

Review Source: Capterra

Olivia from Tree Top Toys

Ease-of-use

Customer support

February 2015

Works great for us

Easy to ring up sale and print or email receipts. Lots of flexibility on discounts and promotions. Solid set of backend features including receiving shipments, inventory management, customer records and reporting. Like the ability to work remotely over the internet. Highly recommend.

Review Source: Capterra

Brandon from Baby Town

Type of Store:  Retail

Ease-of-use

Customer support

Functionality

January 2015

Great POS inventory Software for retailers

Pros

The POS features of MicroBiz are pretty simple to use. It does everything we need in terms of discounts, pricing, layaways, and payments. There is a separate view to manage inventory and the store. We have two locations, so we like the ability to do store transfers and look up items at the other location on the fly. It also connects with our e-commerce, site so inventory is adjusted almost instantly for store and online sales. If we enter a new product in MicroBiz, it can automatically create the product on our website, so we do not to do double entry. There is also an order management module, which we use to take phone sales. I liked how it can run on both PCs and iPads, although we have not used the iPad version yet.

Cons

The integration between MicroBiz and Magento is a bit tricky to install, although their support team pretty much did it all. We had it work around some Magento plug-in conflicts. Also, there could be better help documentation. There are some quirks with the e-commerce integration, but for the price, there are a lot of great features that we only saw in much more expensive competitors.