MicroBiz Cloud Software


MicroBiz is an inventory and retail management system designed for retailers with brick-and-mortar stores. 

The system syncs in-store and online inventory in one location so retailers always have the updated inventory visibility possible. It also integrates with e-commerce platforms, such as Magento.

MicroBiz has unique settings and features specifically designed for retailers that sell bicycles, clothing, pet supplies and sporting goods. The system is partnered with various payment processors, which helps facilitate credit and debit transactions while adding additional layers of security.

MicroBiz is available as a perpetually licensed, on-premise system for Windows, and as a Web-based subscription for Windows and Mac. The subscription is priced based on the number of stores, with additional costs for add-on features. The system also supports all major retail hardware devices.



26 Reviews of MicroBiz Cloud

Overall rating

4.58 / 5 stars

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Showing 1 - 20 of 26 reviews

January 2015

Brandon from Baby Town


Ease-of-use

4.5 of 5

Customer support

3.5 of 5

Functionality

4.5 of 5

January 2015

Great POS inventory Software for retailers

Pros

The POS features of MicroBiz are pretty simple to use. It does everything we need in terms of discounts, pricing, layaways, and payments. There is a separate view to manage inventory and the store. We have two locations, so we like the ability to do store transfers and look up items at the other location on the fly. It also connects with our e-commerce, site so inventory is adjusted almost instantly for store and online sales. If we enter a new product in MicroBiz, it can automatically create the product on our website, so we do not to do double entry. There is also an order management module, which we use to take phone sales. I liked how it can run on both PCs and iPads, although we have not used the iPad version yet.

Cons

The integration between MicroBiz and Magento is a bit tricky to install, although their support team pretty much did it all. We had it work around some Magento plug-in conflicts. Also, there could be better help documentation. There are some quirks with the e-commerce integration, but for the price, there are a lot of great features that we only saw in much more expensive competitors.

January 2015

Brandon from Baby Town


Ease-of-use

4.5 of 5

Customer support

3.5 of 5

Functionality

4.5 of 5

January 2015

Great POS inventory Software for retailers

Pros

The POS features of MicroBiz are pretty simple to use. It does everything we need in terms of discounts, pricing, layaways, and payments. There is a separate view to manage inventory and the store. We have two locations, so we like the ability to do store transfers and look up items at the other location on the fly. It also connects with our e-commerce, site so inventory is adjusted almost instantly for store and online sales. If we enter a new product in MicroBiz, it can automatically create the product on our website, so we do not to do double entry. There is also an order management module, which we use to take phone sales. I liked how it can run on both PCs and iPads, although we have not used the iPad version yet.

Cons

The integration between MicroBiz and Magento is a bit tricky to install, although their support team pretty much did it all. We had it work around some Magento plug-in conflicts. Also, there could be better help documentation. There are some quirks with the e-commerce integration, but for the price, there are a lot of great features that we only saw in much more expensive competitors.

August 2017

Mike from BK Stationary and Gifts

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2017

Loving MicroBiz Dispite some Imperfections

Not perfect, but the price, support and ease of use overrides any small imperfections

Pros

Easy to use - particularly front end. Lots of features. Good design that saves time. Strong inventory management and management controls

Cons

Can be glitch. Some screens, such as the summary grids, require scrolling - which is a hassle. Lacks internal free loyalty program. Every few months there are periods of sluggish performance.

September 2016

Brandon from Baby Town

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2016

Time Saving POS

Been using this for a while now months. Working great. I like how MicroBiz adds new features A couple months ago they added the ability to use filters to create marketing lists for email campaigns. The new QuickBooks integration is very cool. We can now just press a button and send all our daily financial info to Quickbooks. This saves a bunch of time and hassle

Pros

good features. well supported

Cons

would like to see them add their own loyalty solution. The lack of an employee time clock is perplexing

October 2018

Belinda from Main Building Materials

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Easy & afffordable

We have been using Micorbiz for over 25 years. It is not really made to cater to a hardware stores but we managed to make it work. Unfortunately, we will be changing soon. We need a POS system that can do more.

Pros

Very easy to use. The software is affordable and the technical support fees are fair. Customer service is quick to respond. It really is good for a small business of 1-10 people.

Cons

You have to download your own updates and no one tells you the updates are available. The software claims to do a lot but many of the function do not work properly. We don't need those functions so have just managed to overlook them. Not many credit card processors work well with their system.

February 2016

Richard from dicks bike shop


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2016

dicks bike shop

Pros

It works support is 5 stars they respond very quickly they got it together I have used them for 25 years it was dos they helped me convert to the windows all. I had to pay was the suppost

Cons

The visa processor takes to long to get funds to my bank account 2 to 3 days

June 2018

MARIO from TRUCK ACCESS PLUS

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

GREAT SOFTWARE

GREAT TEAM SUPPORT !

Pros

REPORTS , INVENTORY CONTROL,PURCHASE ORDERS ,CUSTOMER DATA,
ALL THERE ! ....CLOUD WHAT A GREAT PROGRAM

Cons

no accounts receivables ( coming in the 2018 version ) I had to improve my skills on exell ( so glad I did )

March 2018

Victoria from Royal pools

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Easy to use

Pros

Very easy to use, works with quick books easily, runs smoothly and great customer support. Great price

Cons

There is no internal loyalty program or team, no internal employee time clock, offline mode is annoying.

July 2014

Dan from Aardvark Toys LLC

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

July 2014

Great Software for Retailers with store and ecommerce

It took me a long time to find these guys - but it was worth it. I have a store and a ecommerce site. I was using another cloud POS software that used a third party connector to integrate with my Magento site. But, it just did not work so my inventory levels were off. MicroBiz solved this. It adjusts inventory for sales whether they occurred online or in the store. Even better, I only have to make a product once and its synched to the other platform (however microbiz does not sych photos yet - I am told that its coming in early 2015 - hence the 4 stars for ease of use). Overall, Microbiz is very well designed and does everything that I need. I must have looked at 15 systems - and MicroBiz has a bunch more features than small shop systems like Shopkeep yet does not have the cmplexity or cost of folks like Netsuite. Support is great and pricing is very reasonable.

November 2015

Debora from Bullock's Guns-N-More


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4.5 of 5

November 2015

Excellent Technical Support

Pros

We have had Microbiz for our gun shop for about 10 years. It has been a good point of sale tool for us. It really does most everything you need it to do if you have a store. We recently had our computer crash and it corrupted many of the files on the software. I am very pleased with the help I received with the guys at tech support. They literally downloaded our files on their system and cleaned up what they could so we didn't have to start over with a new computer and we were able to transfer the backup to our new computer. Would absolutely recommend Microbiz

Cons

There really isn't anything I don't like. the only thing is you only get 1 receipt when you have layaways and you have to hit R for reprint.

March 2015

Helen from Jo Jo's Ski Market

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

March 2015

Good Choice for a Ski Store POS System

Pros -Easy to use (employees pick up the POS functions almost w/o training) -Works great for repairs (you can check in customer items and add service items to the repair order) -Great support - I asked a lot of questions on the back end features when I started, but the support team was patient and knowledgable -Automated close out processs - easy process to close out register -Do not charge for back room users - only charged by register - nice! -Love the cloud! - awsome to work at home and not be chained to the store Cons -No internal loyalty program -Purchasing features a little confusing until you get the hang if it -Needs a "copy product' feature Overall: Really like it. Looks at several systems and this was the best mix of features and simplicity

July 2015

Sue from Aqua Sports Unlimited

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

July 2015

Happy MicroBiz user

I run a scuba/swim store. I have been really happy with MicroBiz, although it does have a couple things missing. It is really well designed - and has lots of features that save me time running thh store vs our old POS software. The support has also been excellent! Whenever I have a question or issue they are all over it and solve the issue right away- even if it requires a developer. The POS has been really easy for all our employees to use. I do wish that had an employee time clock as well as a loyalty program. We use another app for time clock and are still working on defining what we need for loyalty. MicroBiz says they are working on an integration to loyalty - but its not available yet.

October 2018

Omarie from K08 Sounds

Company Size: 1 employee

Review Source


Ease-of-use

5 of 5

Functionality

5 of 5

October 2018

Customer Support is Great

Pros

I like how integratabtle with quickbooks this is. It is very simple, straight-forward and easy to use. Great for small companies.

Cons

I don't really have any cons, this product has all the features that I need in a point of sale software.

October 2014

donny from All About Color

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

October 2014

Best cloud pos system out there

I literally spent weeks researching systems and playing with as many systems that I could find. I must have looked at 20. A lot were way to basic to run a retail business and others were quirky. Microbiz works best for me. Some other systems such as vend and lightspeed came close but both did not handle the backend as well as Microbiz. Microbiz feels a but like a old school systems yet has all the advantages of cloud software. I really liked the some of the purchasing and receiving features. The documentation is pretty sparse but Microbiz assures mt that the self help material will be expanded.

September 2017

Rebecca from Mystique Lingerie

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

3 of 5

September 2017

you get what you pay for

I bought into this POS because there was an option to link to online store, but now they have disabled the feature and dont know when it will be available again.

Pros

Pretty easy to learn, functions well for a small business that only needs some basic Point of Sale system.

Cons

Customer Support is not easy to reach. And rarely responds to emails or messages left on their phone line. Learning the system is pretty easy, but it often doesnt save information back office function.

February 2016

Cal from milosport


Ease-of-use

4.5 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2016

MicroBiz is worth it!

Pros

Really easy to use and the support on the back end is amazing.

Cons

Struggled getting the scanner and bar code printer to work.
Tough to get the Ecomm side dialed.

August 2015

Doug from Fav Vision

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

August 2015

Good POS System

I have been using Microbiz for about a month and I like it. We had a few issues getting the receipts to print properly, and there were a few glitches with the payment gateway - but support was helpful and its all working well now. They app has more features than other POS systems that we evaluated. Its design is well thought out and there are a number of things that makes our jobs easier. I highly recommend

May 2016

Brook from Dpz company

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2016

Finally i found what i was looking for!

I must have looked at 20 cloud systems before I went with MicroBiz. I found MicroBiz was easier to use than other systems. After signing up, the support team was awesome in helping us go live. They helped import our data and answered each of our questions during the set-up process. MicroBiz Cloud has all the features we need but is not overly complex or overwhelming. Great system!

June 2014

Charlie from A Moment in Time

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

June 2014

Works Great

I looked at a bunch of cloud software before finding MicroBiz. Much better designed than the other cloud POS software I tried out. Not too complicated, but way more features than the other cloud POS. The ability to run a repairs department sold us ( as we repair clocks) My only issue was that there lack of a time clock for empployees. Would have been nice to have a way for employees to track hours worked.

February 2015

Olivia from Tree Top Toys

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

February 2015

Works great for us

Easy to ring up sale and print or email receipts. Lots of flexibility on discounts and promotions. Solid set of backend features including receiving shipments, inventory management, customer records and reporting. Like the ability to work remotely over the internet. Highly recommend.