MultiFlex RMS vs AmberPOS

RATING:

4.0

(67)

MultiFlex RMS has 67 reviews and a rating of 3.96 / 5 stars vs AmberPOS which has 53 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (67)
4.1 (53)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
February 14, 2019
September 16, 2022
Pros/Cons
  • Pros

  • Easy to use, inventory system good, there are many different reports to choose from to get you exactly the information you need.
  • I love all the reports I can pull with ease and detail. There is not an item or sales transition I cannot find immense detail on.
  • Cons

  • Sometimes we are unable to get our reports to show up. We lose some of our customization with each upgrade.
  • They kept telling my processor they had to reprogram my devices, when I know the Software company should be the ones handling that. My Account Rep and she is very rude to me and my new processor.
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  • Pros

  • They are quick to take control and show you while guiding you over the phone through the steps of how to accomplish what it is that you would like to do.
  • Somewhat easy to use but their team really are quick to help and explain everything so I didn’t feel abandoned at all.
  • Cons

  • Steep learning curve at the register. This is the least customizable part and the number of options can be confusing.
  • Any attempt to change it will give you an error. This is annoying and leaves you open to risk that your new rule will miss logic you built into your old rule.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2019

FrontRunners

2017

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29 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos