PayPal Zettle

RATING:

4.6

(2183)

About PayPal Zettle

PayPal Here is a mobile application that allows retailers and merchants to process transactions. The application uses a card reader device attached to a smartphone. This solution helps retailers and field sales staff to process transactions and send invoices. PayPal Here comes with two device options Mobile card reader and a chip card reader. The Mobile Card Reader solution is designed to support debit and credit card payments only. The solution comes with a card reader device that connects smartphones' audio jacks. PayPal Here's Chip Card Reader device supports multiple payments methods, such as magnetic stripe cards (i.e., debit and credit cards), chip cards and Apple Pay. The solution comes with a separate payment device that connects to smartphones using b...

Awards and Recognition

FrontRunner 2023
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Mobile card reader
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PayPal Zettle Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for PayPal Zettle

1 - 5 of 2,175 Reviews

User Profile

Coty

Verified reviewer

Consumer Electronics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

Great option for inside business sales for small businesses!

The experience I have with PayPal is always amazing. They're safe, reliable, and I wouldn't choose any other software to manage my in store transactions.

PROS

PayPal here was always a tool I used before I grew my small business. It offered simple, easy to use and understand mechanics that some merchant transaction softwares didn't offer. I love how easy it is to use, and especially how quick it is. Most of all, I love how I can incorporate this into my already existing PayPal Business account to always manage receipts, invoices, and history.

CONS

I dislike the amount per swipe percentile. Each business has their fees, whilst there's others out there who are cheaper to use.

Reasons for switching to PayPal Zettle

Easier to use and integrated with my PayPal Business account

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

PayPal Here Review

My overall experience is great with PayPal Here, I like the software because it is very convenient and I can charge the customer credit card anywhere as long as I have a smartphone and the fee is decent because it is not too expensive but it is also not too cheap either.

PROS

The software is extremely easy to use and the device that is used with the software is also easy to use. What I love most about the software is it is available on any mobile device and I can easily take payment anywhere on the go.

CONS

The one thing I like least about the software is, there is no ability to upload pictures of a product you are selling to the software. The software only accepts a name for each product.

Reasons for switching to PayPal Zettle

I wanted to give PayPal here a try to see if it was any better than Square but I found them to be very similar in what they do but the best part about PayPal Here is, that the company gives away the hardware for free once in a while.

Dexter

Education Management, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2021

Care very little if anything about customer satisfaction

If one does not care about interaction with this type company you have found your match. Bought a piece of software and used it or attempted to. Customer service attempted to install it for me and could not get it to work. I finally gave up and Paddle.com/Paypal would not refund even given the fact that their staff had attempted to get it installed. Paypal stated that downloaded software is deemed to have been delivered and refused to work out a sensible solution.

PROS

The ability to pay without exposing my credit cards to potential hackers carries a semblance of comfort!

CONS

They were absolutely the best until Synchrony became part of the package. Since this marriage customers get stonewalled and even though I had been a customer for over 17 years they decided (because I sometimes use a VPN) to cancel my use of the program. In the bylaws, they are required to send an explanation of any changes to your account. Which I still have not received! You really have not lived until you attempt to contact them when you have a problem. It took 4 days of leaving messages through email and no one could even offer a reason. After being a customer for 17 years one would think at least an email attempting to inquire about the problem would have been forthcoming! But I guess that exceeds their care to maintain a relationship.

Reason for choosing PayPal Zettle

At that time they were the only ones doing this. You can count on one thing though. There are several competitors now and I will change once I have had a chance to review them.

omar

Utilities, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2023

A weird program in the recording

I was unable to benefit from the program because there were complications in retrieving the password, and we hope to solve and address some of the errorsRetrieving the password is linked to the mobile number and the official mail, because a person has many work tasks and may forget the passwordSuppose a person has money and he dies or forgets the password. Will he lose all the money? Some party to the financial transactions must deal with this regard in some way.

PROS

I hear people talking about it, and some do not know it. We hope to know the program in a simplified way that supports all languages, including Arabic.

CONS

I registered in this program with my mobile number, name, and email, and I forgot the password. I tried to recover the password, but I did not find any benefit for me. I am afraid of this program in financial transactions.

Ashley

Apparel & Fashion, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Paypal zettle makes small business pos so easy

Paypal zettleis a great thing to use for small business pos makes my job so much easier

PROS

It is so easy for payments on my phone makes d business so much easier

CONS

Nothing to dislike is super simple to setup and use

Reasons for switching to PayPal Zettle

Zettle is cheaper and easier to use